Shared Labor Representative RESUME Uncasville CT - Hire IT People

COMPUTER & NETWORK TECHNOLOGY

Install, configure, maintain, and troubleshoot PC’s, networks, and internet components
EDUCATION / TRAINING

PORTER AND CHESTER INSTITUTE Branford, CT
Computer and Network Technician 10/2010 – 10/2011

ª A+ ª Desktop Support ª Network +
ª Network Security ª Microsoft Operating Systems ª Exam Preparation

A+: Installation, upgrade, diagnosis, and troubleshoot PC and network operating systems

Desktop Support: Application of business software using MS Office; customer support; help desk applications, report generation, problem diagnosis and resolution

Network+: Network infrastructure including the TCP/IP protocol suite, the OSI model, topologies, and network hardware; use and configuration of network monitoring tools and cabling techniques

Network Security: Application of network security concepts including basic cryptography, communication/infrastructure security, and operational/organizational security; coverage of firewalls, DMZ, security policies, authentications, authorization, VPN concepts, encryption methods, internal and external threats, malware, spyware, and viruses

MS Operating Systems : Installation and configuration including MS Office Suites, Windows XP, Vista, Windows 7, and 2003/2008 Server.

Experience
Windows Server 2008, VLANs, Trixbox, Help Desk Ticket System, Switches/Routers, Virtual PC, ICS, Microsoft Office, USMT, Virus Removal, Formating, Upgrading, Printer Installation

WORK HISTORY
Confidential,
– Uncasville, CT 8/2006-Present
Shared Labor Representative
Concession Stands
• Taking customer orders
• Handled Cash and Credit transactions
Coatroom
• Taking in customer items and keeping it secure
• Answering any questions the customer may ask
• Gathering customer information if they lose their ticket
Valet Dispatch
• Inputting information about vehicles
• Relaying Information to managers
• Gathering customer information if they lose their valet ticket

CERTIFICATIONS
CompTIA A+ IT Technician: Code: 7XNGLXGLHGRQ2ZXS
CompTIA Network+: Code: JMCJNYMLNDQEQ0DR
MCP (Microsoft Certified Professional) Certification Number: A551-1388
MCTS-Microsoft Windows 7 Certification Number: D514-3087

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Shared Labor Representative Resume

Uncasville, CT

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