Data Entry Supervisor Resume
Saint Louis, MO
Objective:
To find a fast paced, goal oriented environment thatallows me the ability to use my knowledge and experience to help improve overallbusiness productivity and profits.
Professional Strengths:
• Project Management • Team Leadership • Employee Motivation
• Problem Solving • Training & Development • Quality Control
• Policies & Procedures • Time Management • Customer Service
Software Proficiencies:
• Microsoft Windows (XP – Windows 7) • Lotus Notes 123
• Microsoft Office (2003 and 2010) • Microsoft Outlook (2003 and 2010)
Professional Experience:
Confidential,
- Saint Louis, MO
Data Entry Supervisor 12/90 – 06/11
• Review files to verify all criteria are met to proceed for underwriting the different groups including ongoing medical conditions and participation guidelines
• Fast paced, high stress environment / situations
• Training – Excel, Lotus, Processes, Procedures, etc.
• Data Entry – 10,000+ KPH
• 10 Key – 10,000+ KPH
• Typing – 60 WPM
• Organize team workload to meet deadlines
• Create templates to promote ease of doing business
• Create checklist forms to assure all information needed is in file to proceed for quoting
• Create daily log sheets to monitor workflow
•Build reports to comprise the amount of work completed on a weekly basis
• 20 years of Lotus Notes 123 experience
• Organize, print and save incoming emails
• Annual evaluations to review progress and areas for improvement for my employees
• Underwriting of medical, dental, life insurance and approve plan documents
• Documenting information and attachingto the journal for marketing reps and in house reference
• Time management - Assign overtime as needed to assure time schedules were met
• Document the different area factors for rating purposeson different industries
• Approve timecards and PTO request
• Prepare decline letters
• Manage and manipulate census files for later use
• Manage Data – Ensure data on drives is current, archive old data to keep disk space available
• Manage office filingsystems, both paper and electronic
Confidential,
Saint Louis, MO
Lead Card Management Clerk 10/84 – 10/90
• Process and issueATM/Debit cards
• Balance reports for POS and ATM
• Incoming / outgoing customer and branch calls
• Troubleshoot / solve problemsfor different branch offices with ATM problems
•Run a sorter to handle the in-clearing checks and HCH items to be paid
• Handle collection items for NSF checks that are returned
Education:
Southwest High School–Saint Louis, MO
Diploma - May 1979 Graduated 1975 – 1979
References and Supporting Documentation Furnished upon Request
