EXPERIENCE:

Confidential

• Responsible for providing both National Capitol Region and Marine Corps Enterprise identity and access management, Mainframe Security oversight, direction and guidance to 5 Regional Mainframe Security staffs world-wide supporting 17,000 end-user customers and for 45 IBM Mainframe hosted Marine Corps' Automated Informastion Systems AIS .
• Administering all phases of information including access management infrastructure and account provisioning
• Processing new user access requests, modified existing user accounts, deactivating/deleting user records, resetting passwords, and unlocking user accounts
• Troubleshooting mainframe access related issues utilizing CA-Top Secret
• Providing guidance to customers regarding which procedures to follow when requiring access that require approvals
• Serving as the Cyber Security Officer to the Marine Corps, MCNOSC and DISA in reference to Enterprise Mainframe policy requirements
• Review Department of Defense DoD Automated Information Systems AIS mainframe application security plans and provides recommendations for updated specific application information assurance controls
• Knowledge of the DIACAP certification and accreditation C A practices to support C A efforts
• Providing CA-Top Secret support for the United State Marine Corps at their Network Operations and Security Center

Confidential

• Provided mainframe RACF and CA-Top Secret user administration support for multiple project efforts including department, profile and user creation, modification and deletion
• Provided technical support for routine security-related issues
• Participated in the review of existing systems security issues and procedures and provided support for testing, emergencies, installations, and conversions
• Provided project support to new applications development and implementation
• Processed login id/user access requests as needed
• Performed associated clean up as necessary
• Processed new user access requests, modified existing user accounts, deactivated/deleted user records, reset passwords, and unlocked user accounts
• Diagnosed and managed problems performed root cause analysis
• Provided frontline support via phone, email and ticketing system
• Provided 24x7 Support to customers, technical staff and end-users

Confidential

• Created new Organizational Units, users and computers upon request
• Administrated users, groups, computers objects rights through Active Directory Users and computers
• Managed user passwords and group membership in an enterprise environment.
• Assisted in managing group policies.
• Provided provisioning and support services along with identity account access
• Ensured that accounts were disabled following the account management process

Confidential

• Processed new user access requests, modified existing user accounts, deactivated/deleted user records, reset passwords, and unlocked user accounts
• Validated requests for access to secure applications by checking all necessary approvals, utilizing the firm's standards and procedures
• Provided security account administration, technical guidance, and problem resolution to customers, business partners and team members
• Participated in the creation of new Digital Certificates
• Troubleshot mainframe access related issues utilizing CA-Top Secret
• Made changes to the 'ALL record' as requested
• Created new files for users as needed
• Performed clean-ups when necessary
• Generated top secret security related reports as needed
• Maintained mainframe resources in ISR systems
• Created TSS Zones, Divisions, Department, Profiles and User IDs
• Participated in audit activities
• Handled terminations, system deletions and reconciliations
• Maintained security profiles for each position within the company
• Received and responded to incoming requests/trouble tickets regarding security problem

Confidential

• Administered all phases of information access including management infrastructure and account provisioning
• Controlled computer access activities and adjusting security policies and measures
• Processed the daily flow of information received in the form of security requests for access to computer systems
• Maintained and supported accurate audit trails of all information security requests
• Assisted in trouble-shooting and resolving issues regarding information systems security
• Provided guidance to customers regarding which procedures to follow when requiring access that needs approval
• Responded to incoming phone calls for account and access issues
• Provisioned user accounts and passwords using CA-Top Secret

Confidential

• Monitored all production jobs ensuring that they run at appropriate times
• Monitored system utilization to assure optimal user resources during production hours
• Restarted cancelled jobs in accordance with specifications
• Troubleshot problems with FTP daemon files and escalated issues to appropriate support personnel, as necessary
• Documented detailed job information in turnover log
• Performed backup administration that included monitoring production backups, troubleshooting backup problems, and escalating unresolved backup issues to support personnel
• Changed backup tapes daily and logged changes into daily tapes transmittal form
• Escalated fatal or critical errors and data center network systems components issues to appropriate on-call support team member
• Troubleshot observed deviations from standard performance of the network systems.
• Assisted users with network problems and requests

Confidential

• Managed production, drawing on strong background in data processing, monitoring, operating, and maintaining batch, test and online systems in a OS/MVS environment to ensure completion.
• Performed IPL as well as startup and shut down of DB2 regions.
• Submitted and monitored jobs, checked job flow, and accessed JCL utilizing TSO/ISPF
• Started and shut down CICS regions including open/close and enable/disable files
• Monitored and troubleshot batch stream and on-line job flow, as well as completion codes and batch stream progress and routing of printouts using ISPF and JES2
• Established status of devices and applications and monitored system contentions, conflicts and bottlenecks using Omegamon