We provide IT Staff Augmentation Services!

Admin. Support To Ceo  Resume

4.00/5 (Submit Your Rating)

Pekin, IL

Professional Experience

Executive Assistant Confidential, Pekin, IL, 10/11 – Present
Admin. Support to CEO  - Type and proofread all outgoing emails
- Conduct detailed research on potential business partners, consultants, competitors, and employment candidates
- Identified sales opportunities, competitor information, and items for follow up in daily client communication.
- Prepare all travel plans and itineraries
- Provide Marketing and HR assistance and consultation as needed
Franchise Support Confidential, Gilbert, AZ 02/11 –08/11
Coordinator  Operations Support- Provide support in all areas for franchisees, including sales, operations, start-up, and marketing
- Conduct site visits to provide customized one on one support in any areas needing support.
- Oversee administration of the Knowledge Based System (online help desk with FAQs)
- Oversee SYNERGY HomeCare’s newly developed Meal Program
- Conduct Recruiting and Interviewing section of new franchisee training
Marketing - Write and edited marketing collateral new programs and specific needs
- Edit and finalize videos used for training and internet marketing
Other Projects - Analyzed, organized and presented data from Mystery Shop and Franchisee Survey of 105 owners
- Presented above data along with intake tips as a featured speaker at the Annual Franchisee Meeting
HR Generalist Confidential,Grand Junction, CO - 02/08-– 02/11
Hiring - Interviewed all candidates using behavioral interviewing techniques
- Selected candidates for employment and send offer/decline letters
*Achievement – reduced turnover by 120% 
Training - Conducted new employee orientation
- Provided behavioral interview training for managers as needed
Payroll - Prepared bi-weekly payroll for all employees
- Ensured timely completion of all performance evaluations
* Achievement – Developed new payroll process to save $5,000 per year while improving accuracy.
Benefits Administration - Developed and oversee Caregiver of the Month program 
- Developedbenefits package and assist employees in enrollment.
* Achievement – Developed new Medical Insurance plan with affordable options for all employees.
Other Responsibilities - Maintained compliance with all state and federal laws 
- Developed Standard Operating Procedure manuals for all office staff positions.
- Event Planning (Christmas Party, Company Picnic, and Bi-annual All-Staff Meetings)
* Achievement – Brought personnel files into compliance with Medicaid/Colorado state regulations
Recruitment Specialist ConfidentialGrand Junction, CO – 12/06-01/08
Recruitment - Sourced candidates by networking locally, online and at regional/national conferences
- Fostered communication between candidates and hiring managers
- Guided candidates through entire hiring process 
Interviewing - Assisted in developing interview tool and facilitating discussion for all panel interviews
* Achievement – Successfully completed Targeted Selection Interview Tool training
Other Responsibilities - Assisted with HR related projects as needed
* Achievement – Compiled and organized Human Resources report for successful JCAHO audit.

Education B.S. Business Administration 
Specialization: Management
Honors:Graduated Magna Cum Laude

We'd love your feedback!