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Customer Service Specialist Resume

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Germantown, MarylanD

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Professional Summary

Highly personable, energetic and efficient individual with experience in various aspects of business, management and marketing. Currently seeking to apply to small business and experience to new professional opportunities. Fluent in verbal and written English. Technical Proficiency includes MS Word, Excel, PowerPoint, HTML, CSS, Photoshop, Illustrator, InDesign and Dreamweaver.

Education

Association of web career, Graphic design and web programming
Associate of Computer Application, Information Technology track
Masters in Business Administration
Bachelor of Arts, Business English

Work Experience

Confidential, Wheaton, MD April 2011 to present
Graphic/ Web Design Internship

Confidential, Rockville, MD January 2011 to present
Student Assistant

  • Perform a range of administrative and office duties.
  • Provide routine secretarial support.
  • Advising and provide information to public.

Confidential, Bangkok, Thailand April 2002 to September 2002
Customer Service Specialist

  • Effectively communicated and interacted with senior staff and company directors
  • Attended to all aspects of customer requirements and service
  • Received, coordinated and responded to customer inquiries
  • Maintained database

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