CAREER SUMMARY: Independently managed all IT projects within timeline and keeping costs within budget. Provided and managed 10 member helpdesk team Level II/III technical support to resolve advanced escalated issues for over 400 end users. Recovered substantial money by reviewing older IT/Telephone contracts and negotiating with the vendors. Reviewed security gap analysis and resolved security concerns. Responsible for managing a smooth rollout of over 400 personal computers with use of a successful Ghost image and Prism deployment software. Successfully designed, implemented, and tested a comprehensive business continuity plan with use of Citrix, VMware, and SAN replication between host and target sites in real time.

PROFESSIONALSKILLS: Installed, configured and administered Microsoft Networks, Novell Networks, Microsoft Windows NT 4.0, Windows 2000, Windows XP, Microsoft Windows 7 Professional, Windows 2003 Server, Windows 2008 Server, Microsoft Active Directory, Linux SUSE Enterprise 10, Exchange 5.5, Exchange 2003,Lotus Domino 7.5, iManage Server, and Blackberry Enterprise Server, Hummingbird DM, RightFax, Citrix, RSA Security, MS DOS, MS Word, MS Excel, MS Outlook, MS Access, MS Powerpoint, MS Visio, MS Project, Adobe Acrobat,Word Perfect, Crystal Report Writer, VMware, BrightStor/Arcserve Backup, Backup Exec, Evault, Zantaz E-mail Archive, Postini, ADP Payroll, HRVantage, Norton Ghost, Symantec Enterprise Anti-virus, McAfee EPO Anti-virus, GoverLan, Prism, IBM OS/2, Microsoft Proxy Server, iManage Desksite/Worksite, iScrub, Workshare Professional, Equitrac/Infortext, Elite Billback, Summation, Websense, Solar Winds, HTML, RPG IV Programming, AS/400, Xerox Ricoh Copiers, Equallogic SAN, Net App SAN, Cisco ASA , Netgear, Juniper Netscreen firewall, Wireless networks, HP Blade Servers.

EXPERIENCE:

Confidential

• Consulting for law firms mainly
• Break/fix Microsoft OS, Novell, Linux, Domino/Notes, Exchange, Training, Security
• Maintenance, Upgrades, Recommendations, Document Management Support
• Drive architectural roadmaps for influencing upcoming standards, tools, and technologies.
• Involved in identification and analysis of the System requirements
• Involved in Identifying the businesses rules and work Flows.
• Involved in Enterprise Level Search architected solutions
• Proposed new enhancement using System Flow Chart and Logic Diagrams
• Expert Knowledge of Autonomy/iManage architecture
• Worked together with the other development teams to confirm and refine the usability of the development requirements
• Responsible for Migration/Upgrade
• Involved in installation, configuration and administration of Autonomy/iManage
• Involved in Preparation of programming Specification
• Involved in Test plans Validation related activities
• Developed automated Lifecycle and workflow as per the requirements
• Autonomy/iManage installation and IDOL customization
• Administration of Autonomy/iManage in a clustered environment.

Confidential

• Establish IT goals, firm objectives, policies, procedures, and budget preparation.
• Responsible for managing, installing, configuring, maintaining, trouble shooting all systems/Microsoft/Linux/Novell servers, and desktops.
• Project Manager with maintaining timeline and staying within budget.
• Domino /Notes and Blackberry Administrator
• Install, configure, trouble-shoot Workshare Professional suite
• Coordinate and implement network software and hardware upgrades.
• Responsible for LANs, messaging systems, IT security, storage, business continuity and disaster recovery, remote access solutions, and end-user training.
• Created strategic plans to migrate Novell and Linux to Windows environment.
• Created strategic plans to migrate Lotus Domino to Exchange.
• Created strategic plans to upgrade to Autonomy iManage
• Upgraded Office 2000 to Office 2007.
• Firm trainer for all software including MS Office, Adobe Acrobat Pro, Workshare Professional, Lotus Notes, Blackberry
• Responsible for creating and maintaining all system and hardware documentation.
• Installed, configured, and administered Websense internet monitoring.
• Independently handled Internet, data, and network security.
• Configured and setup Net App SAN, Juniper Netscreen Firewall, and Evault.

Confidential

• Analyze the needs of the firm and established priorities for project management, systems design and implementation to develop new and/or modify the firm's information processing systems.
• Responsible for entire rollout of over 400 new personal computers.
• Replaced entire network of over 50 HP/Compaq servers.
• Hands-on with network administration, maintained firm intranet and extranet.
• Recovered money from T1 carrier for charging tariff pricing on contract.
• Negotiate contracts with vendors and consulting firms.
• Responsible for designing and implementing disaster recovery and business continuity plan.
• Hands-on with MS Exchange, Citrix, Active Directory, Blackberry, E-mail Archive, MS Access, Rightfax, Websense Internet Web Monitoring, Antivirus, Equallogic SAN, HP Servers, Citrix, VMWare.

Confidential

• Responsible for negotiating Westlaw, Lexis-Nexis, Pitney Bowes, Equitrac/Infortext, MDY, Micro Strategies, Norstan, Ricoh, Rainmaker contracts and budget preparation.
• Install, configure, maintain, and administer all network servers.
• Network administration includes adding/removing new users on Windows 2000 active directory, Exchange 2003, iManage Document Management Server, and phone/voice mail.
• Integrate iManage with Microsoft Office
• Install and administer Blackberry Server
• MS Exchange administrator
• Blackberry administrator
• iManage administrator and trainer
• Migrated all data from Novell Network to Microsoft Network and decommissioned Novell.
• Responsible for switching long distance carrier for substantial savings.
• Firm Trainer for all software and hardware for new and existing employees
• Managed IT Staff

Confidential

• Responsible for implementation and coordination of migrating S/36 environment to native AS/400.
• Worked closely with controller and CEO on a daily basis to discuss current and future modifications to in house distribution and financial software.
• Installed, configured, and upgraded model E35 AS/400 hardware and software.
• Installed, configured, and administered Microsoft Windows NT Server Workstation 4.0, Internet and E-mail.
• Designed, created web site for business to business E-Commerce.
• Troubleshooting and problem solving of all Hardware and Software on AS/400 and IBM Netfinity 7000 Server.
• Project Manager for designing new systems.
• Evaluate and analyze new software packages and hardware relative to business requirements.
• ISO 9000 certified Internal Auditor

Confidential

• Site and capacity planning.
• Installed, setup, configured, and administered Novell networks and Microsoft Windows networks.

Confidential

• Responsible for all MIS functions such as interfacing on a daily basis with department managers to discuss efficiency and cost effectiveness.
• Installed, setup, and trained personnel on JD Edwards Distribution and Financial Software.
• Implemented Bar-coding for inventory accuracy and efficiency.
• Installed and configured AS/400 Communications for two locations.
• Managed IT Staff

Confidential

• Responsible for Installation of various IBM Hardware such as the AS/400 and S/36 Machines.
• Installed IBM CMAS Accounting software, OS/400, SSP, System PTF's as well as Command 7 Software.
• Maintained AS/400 and S/36 on a daily basis.
• Trained IBM and Command 7 customers on AS/400, S/36 Operating System, CMAS Property Management.
• Time Material/Service Billing, and Construction Inventory Systems.
• Developed Software for IBM and Command 7 in the RPG II and RPG/400 languages.
• Interfaced on a daily basis with President and CEO as well as IBM technical staff. Hiring of personnel.

Confidential

• Have ability to work well under pressure, evaluating problem solving solutions based on power, flexibility and efficiency of each approach.
• Responsible for the transmission of packing slips to KONICA warehouses in an effective timely manner.
• Ran end of the month jobs as well as all night procedures within specified time constraints.
• Have efficiently maintained AS/400, printer and other peripherals.
• Exercised the migration of the IBM System 36 to the System 38 and the AS/400 as well as implemented backup and restoration of backup.
• Have ability to startup and shutdown the system when necessary.