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Human Resource Resume

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Philadelphia, PA

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OBJECTIVE

 

     
  • To obtain ingression into an Human  Resources or Finance position that will utilize my troubleshooting skills to  cost-effectively resolve challenging issues.

 

EDUCATION

MBA  in Human Resource Management


  Bachelor  of Arts in Psychology

 

EXPERIENCE

Recovery  Facilitator  Philadelphia, Pennsylvania

  Confidential,  June 2011- Present



     
  • Facilitated,  organized, and reviewed peer drug and alcohol recovery groups

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  • Maintained  confidentiality with patient records in compliance with HIPPA laws

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  • Provided  support to nursing staff with documentation of patient behaviors

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  • Conducted  Q15 minute checks on patients to provide a secure and safe environment

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  • Deescalated  disputes between patients when in states of mania

Assistant HR Coach Philadelphia, Pennsylvania

Confidential, July  2006 - February 2007



     
  • Supervised  over 25 non-exempt employees in a call center setting

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  • Maintained  employee time sheets

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  • New  client acquisitions

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  • Generated  sales goal quotas

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  • Conducted  performance management reviews

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  • Trained,  coached, and monitored new associates

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  • Data  entry


 

SKILLS


     
  • Proficient  in the Microsoft Office Suite

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  • Superior  analytical and critical thinking skills

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  • Experience  working in fast-paced environment; proven ability to conduct project research,  create marketing materials, coordinate special projects, and build  relationships.

 

ASSOCIATIONS

 

     
  • Member  of local and National Society for Human Resources Management (SHRM)

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  • Co-Founder  of Elite Peer Leadership Organization at Shippensburg University

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