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Customer Service Resume

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Rupert, ID

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Objective


A  full time position where I can continue to expand on my customer service skills


Experience 
 

2009-present Confidential, Burley,  ID

Retail Sales Consultant



     
  • Strong  customer service by paying attention to detail and providing an extraordinary  experience

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  • Top  sales performer

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  • Leader  on duty in manager's absence

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  • Cash  handling which included preparation of deposit and reconciliation of drawers as  well as maintaining security on safe

  • Keeping  up on merchandising in the store and checking in inventory

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  • Responsible  for ensuring that proper procedures were followed when opening and closing  the store

     


2008-2009 Confidential, Heyburn,  ID

  Hourly Night Manager/Shift Lead



     
  • Manage  time of 2 co-workers to ensure tasks are done correctly and efficiently.

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  • Handle  customer service in both the store and the restaurant.

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  • 3 Ensure integrity of diesel cash drawer and  safe.


2006-2007 Confidential, Reno,  NV

Regional Territory Manager



     
  • Managed  accounts in Alaska, Washington, Reno, Las Vegas, and Southern California.

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  • Call  on accounts to promote supplies for their veterinary offices.

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  • Handled  any customer service issues that arose in territory.


2004-2006 Confidential, Reno,  NV

National Inbound Telesales Representative



     
  • Helping  to maintain business by calling on accounts in transition between  representatives.

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  • Answering  incoming calls from all over the United States.

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  • Placing  customer orders.

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  • Assisting  customers locate items of interest.


2003-2004 Confidential, Fernley,  NV

Shipping and Receiving Personnel



     
  • Receiving  inventory, logging product, and stocking shelves.

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  • Fulfilling  orders per customer request.


2000-2003 Confidential,  Oswego, OR

Receptionist



     
  • Entering  and maintaining of work schedules using spreadsheets and 10 key for 5 doctors.

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  • Preparing  and updating patient charts upon arrival and discharge from practice.

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  • Answering  phones, scheduling appointments, and obtaining payments from clients.


1999-2000 Confidential, Beaverton,  OR

Receptionist/Veterinary Assistant



     
  • Experience  with lab computer (PSI system).

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  • Filing  and typing using Microsoft Word.

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  • Surgery  prep and monitoring of patients under anesthesia and in recovery.

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  • Taking  x-rays

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  • Administering  of vaccinations and medication


Education 


Attendance and completion of "Professional  Telephone Skills", "How to Become a Great Communicator", and "It's What's Up  Front that Counts".


Interests

Spending  time with family, reading, dancing, and anything near water.

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