~ Human Resources Leader ~

  Succession  Planning ~ Staff Recruitment ~ Behavioral Interviewing ~ Human Resource Audits

Employee  Training and Development ~ Staff Downsizing Events ~ Performance Appraisals ~  International Experience ~ Senior Leadership Experience ~ Managing  Geographically Dispersed Staff

Qualifications    Profile

Highly competent,  people-focused, and seasoned human resource professional, offering more than 10  years of progressive experience in strategic human resource functions,  organizational development, workflow process improvement, and staff  productivity. Adept at executing change initiatives, designing high-impact  training programs, and leading HR departmental turnarounds. Proficient in  developing and implementing entire succession development plans focused on key  positions and talent assessments.

 
• Skilled  organizational leader with proven track record of integrating systems to evolve  HR departments beyond transactional excellence into a strategic function  capable of anticipating future organizational needs.

 
• Successful  champion of change initiatives that obtain positive business results through  situational leadership, cohesive team-building, and business planning skills.

 
• Proven business  partner providing ongoing strategic human resource direction to geographically  decentralized and highly matrixed organizations as a member of senior  management teams; guided by extensive background in federal and state  employment laws.

 
• Willing to  relocate and travel up to 50% of the time.

Professional    Experience

Confidential, Austin, TX

  Manager of Organizational Excellence 2011 - 2012

Selected  to direct and manage a seven-member team focused on initiatives to revitalize  organizational development for 3,000 decentralized staff, including succession  planning and development, management training, on-boarding, employee  engagement, staff rewards and recognition, employee wellness, and community  outreach.

 
• Carefully planned, executed, and  analyzed organization-wide employee engagement survey; facilitated the creation  of team action plans, reducing discord and improving employee engagement.

 
• Managed organization-wide LMS  migration project by defining system requirements, creating scope documents,  overseeing the RFP process, and evaluating vendors. The result was hard cost  savings of more than $50,000.

 
• Developed and implemented leadership  training program, effectively training 30 new managers on performance  management, change leadership, effective utilization of diversity,  communication, and executing for results.

Confidential, Austin, TX

   Senior Vice President of Human  Resources  (Southwest Affiliate)  2007 - 2011

Supervised  six human resource professionals within a highly matrixed organizational  structure with a budget of approximately $400K.  Held overall responsibility for human resource strategy and execution  for approximately 300 staff members over a six-state region.

 
• Enabled the human resources department  to become a strong strategic partner of the organization by implementing  initiatives that reduced hire times, improved employee engagement, and enhanced  management training programs.

 
• Positioned company for greater efficiency  by driving reductions in employee turnover from 32% to 21%, increasing employee  engagement from 42% to 54% top box, and shortening hiring time from 72 days to  60 days  -  all of which contributed to an increase in revenue.

 
• Instrumental in the achievement of  greater "pay for performance" equity and transparent salary structures for  employees through a revised performance management and compensation system that  was personally conceptualized and implemented, allocating additional $1M in  compensation over three years.
  

Vice President of Organizational Development and  Customer Strategies   2003 - 2007

Capitalized  on industry expertise to devise creative strategies which promoted synergy  among staff and encouraged collaboration and growth. Played the lead role in  all staff development efforts, while directly supervising two human resource  professionals and eight customer strategies staff members.

 
• Spearheaded all efforts to reduce  overall expense and headcount, including the creation of effective training programs  from start to end, as well as customer and donor data evaluation to improve  retention.

 
• Set new company benchmark records by  achieving 85% retention during the first 13 months of employment, and by  developing a human resource performance management system (balanced scorecard)  that produced shorter cycle times, reduced costs, and improved services.

 
• Created AHA's first ever Leadership  Academy, a one-year cohort training experience that utilized case studies,  experiential learning, direct teaching, and facilitated discussions aimed at  building 25 senior leaders' competencies.

Director of Training (Texas  Affiliate) 2002 - 2003

Formulated  training programs that were directly linked to business impact, handled all  aspects of the yearly all-staff conference, and redesigned new employee  orientation programs that concretely addressed organization's training needs.

 
• Designed seven programs that focused  on improving business outcomes, business knowledge, skills, and abilities tied  to positive outcomes, as well as two training programs (Selling Skills and  Management with Heart) that were adopted nationally and served as the company  gold standard.

 
• Conducted employee engagement focus  groups to further define quantitative data, resulting in the creation of hiring  profiles that reduced organizational mis-hires.

Earlier    Career

Confidential, Austin,  TX

  CQI  Trainer/Facilitator 1999 - 2002

Confidential, Buda,  TX

  Co-Program Director/Teacher 1995 - 1999

Education

Master of Arts in Human Resources Development  Leadership

  Relevant  Coursework: Organizational Development, Action Learning, Strategic Human  Resource Development, and Creating Learning Organizations
Bachelor of Arts in History Graduated  magna cum laude

Awards

Honorable  Mention Rome Betts Award of Excellence: 2006

Award  of Excellence/New Employee of the Year: 2003

Credentials

Professional,  Human Resources Certification (PHR)

Myers  Briggs Testing Instrument Certification (MBTI)

International    Experience

External  Consultant, Confidential, Australia: 2001

  Engaged  to identify organization's core culture and design systems to ensure  preservation under rapid growth