TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Process Analyst

Responsibilities:

• Responsible for supporting Business Stakeholder efforts to define entitlement from business rules and processes for new roles that leverage existing applications.
• Responsible for defining the relationships between individuals in the firm to be used to drive entitlements in systems. Worked with employees at all levels in the firm to determine rules for entitlements and understand rules defined by the multiple areas of the firm and suggest ways to simplify rules for easier maintenance.
• Designed a Traceability Matrix covering all the conceptual parameters of the new system. Created a maintenance plan that included graphical interface and programmatic interface to update the roles and to identify the people or processes entitled to make the changes.
• Conducted JAD Sessions to understand detect changes of a person's attributes and define whether the change mandates the person's role changes, a notification be sent or another action.
• Conducted Walkthroughs with end users, developers, managers and other analysts. Identify firm structure roles, succession events, workflows and associated requirements. Gathering of business requirements and converting them into functional requirement specifications and user requirement specifications.
• Developed application to track Risk Exposure. Leverage Risk experience and business judgment to plan initiatives and accomplish enterprise-wide goals.
• Responsible for leading business requirements definition to successful completion, including the discovery, analysis and documentation of business requirements, process flows, use cases, test and training plans.
• Facilitated change management working sessions partnered with senior leaders to identify impacts to their functions and to assess organizational change readiness Ensured that the CLIENT Risk Management policies and procedures are adhered to by all applicable functional groups/areas. Participated in all the phases of testing, Functional, Integration, System, Validation and Regression testing and assisted in developing test scenarios, test cases and implemented test plan with the QA team.
• Utilized Mercury Quality Center to document issues found during the test automation process, suggested appropriate solutions and prioritized defects for resolution in coordination with the development team Participated in User Acceptance Testing UAT along with SMEs to get the approval of the new system being implemented.
• Coordinated installation, maintenance, and management of all the integration into the network. Assisted in development of training materials for new technology and process improvements.
• Writing Use cases based on scenarios.

Confidential

Business Systems Analyst

Responsibilities:

• Part of team to elicit, organize, and document required functionality and constraints by engaging in iterative requirements gathering sessions with the various business users in the projects, including company employees, brokers, and analysts by conducting JAD sessions.
• As an independent contractor, planned, designed and implemented a project management and business analysis process framework based on the Rational Unified Process RUP .
• Functioned as the primary liaison between the business line, operations, and the technical areas especially with the Fiserv key stakeholders team, which provided the web-based underwriting solution. Worked with different business brokers and analysts by conducting interviews to collect requirements and business process information. Gathered Business requirements. Interacted with the End users, Designers and Developers, Project Manager to get a better understanding of the Business Processes.
• Assisted project managers with the development of project schedules and manage scope using MS Project and Excel. Design a Business Responsible for creating UML modeling plans, Use cases, process flows, Wire Frames and business requirements documentation using Define IT, Visio, CaliberRM .
• Analyzed and modeled the system using Data flow Diagrams, Functional Diagram and Process Diagram. Proposed an object change management system to support object-oriented system design. Designed and Structured abstracts summaries about the evidence based guidelines and its development a business Faceted classification for classifying the business in multiple ways to design a service oriented architecture.
• Maintained and kept a track of the business Facets. Utilized SQL Plus as the main interface. Maintained a comprehensive database of evidence-based clinical practice guidelines and related documents. Worked on HIPPA implementation of policies. Extensive knowledge of HIPPA EDI transactions for using in the data exchange.
• Consulted with management and designed and developed several SOA processes and data management tasks related to the project, whilst developing all phases of the application. Participated in all the phases of testing, documented the User Acceptance Test scripts and participated in Regression testing sessions, verified the Business Scenarios on new builds to allow extended testing by the QA team once the system was in testing environment.
• Frequently updated the requirement and defect status as per the current status of the testing project during the Triage Meetings. Responsible for maintaining and tracking all the defects using Rational Clear Quest.
• Coordinated installation, maintenance, and management of all the integration into the network. Assisted in development of training materials for new technology and process improvements.

Confidential

Business Applications Analyst

Responsibilities:

• Used Requisite Pro for the Requirement Documents' Preparation.
• Conducted JAD Sessions to develop an architectural solution that the application meets the
• business requirements, resolve open issues, and change requests. Translation of Business
• Requirements to the Functional Specification.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Interacted with QA team to develop test plans, test scenarios and test data analysis.
• Played a substantial role in the process definitions and business and functional requirements gathering, in an effort to develop a practical technology solution for automating sales methodologies.
• Created Flow Charts, Use Cases /Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams thus defining the Data Process Model and Business Process Model.
• Conducted User Acceptance Testing. Help QA team with load runner tool for performance testing.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project educate clients and stakeholders on the benefits and risks associated with the project.
• Evaluated the Rational comprehensive approach to software development, featuring seamless integration between tools, services and best practices, enables the organization to successfully deliver high quality software while deriving impressive business benefits for their customers.
• Able to understand and write web service calls at backend.

Confidential

Business Analyst

Responsibilities:

• Worked with the business team to collect the business requirements, security and service level requirements and documented them using Caliber RM Co-authored business requirements document with project teams.
• Extracted, discussed and refined business requirements from business users and team members. Co-authored functional requirements documents by interacting with the development personnel.
• Assist with data conversion activities and all levels of testing functional, system, regression, and integration as necessary.
• Assisted the Project Manager in many project management activities like Project Planning, Budgeting, Scheduling and Costing. Used Microsoft Project extensively as a part of these activities.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Visio Participated in the logical and physical design sessions and developed design documents. Designed new process flows for the existing system as well as for the enhanced system.
• Conducted and lead status report meetings with the business and the IT team on a weekly basis. Assisted project managers with the development of project schedules.
• Developed requirements and preliminary design for client applications. Performed analysis and design projects using a systems development methodology. Worked with all levels of client staff in solution definition.
• Conducted technical review sessions and facilitated other project meetings as required. Worked with project management to analyze change requests to determine what is being requested and programming required.
• Documented test cases during requirements gathering, analysis and design phases and loaded them into Test Director Manage Scope and change throughout the life cycle of the product.
• Responsible for addressing, diagnosing and resolving issues that arise on a day to day basis for the team.