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Telecommunications Specialist Resume Profile

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TECHNICAL EXPERIENCE

Knowledge of NEC NEAX 2400,NEC NEAX 2000,SV8300,AVST,UM8700 and Octel voice mail system in PBX environments. Experience administering a large complex corporate voice network, containing multiple PBX's in a multi-site configuration. Experience with T1, ISDN, BRI, and PRI. Support administration of Octel 200/300 Voicemail systemUM8700. Ability to maintain an environment that is extremely reliable with high-level performance, and limited downtime. Administration of NEC NEAX 2400,NEC2000IVS,IPS,SV-8300,SV-8500, Global Navigator, NEC MA4000, NEC Call CenterWorx, and ACD systems,UCE.

PROFESSIONAL EXPERIENCE

Confidential

Telecommunications Specialist:

  • Design, configure, maintain, and deploy Voice, LAN, WAN systems
  • Support, monitor, troubleshoot and repair system hardware software
  • Maintain and support voice management and reporting utilities
  • Receive support requests and determine appropriate resolutions
  • Coordinate and prioritize daily telecom tasks and projects
  • Implement recovery redundancy plans to restore/prevent downtime
  • Identify implement needed system upgrades, patches, maintenance

Confidential

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