IT Manager Resume Profile

Candidate Resume:

SUMMARY OF QUALIFICATIONS

IT Specialist with over 20 years of prove success i managing multiple IT systems.
Extensive capabilities i cutting IT maintenance costs, defining and solving IT problems, and providing solutions for maximum effectiveness.
Skilled at mastering new software programs quickly, working well under pressure, communicating ideas clearly and effectively, and providing valuable customer service.
Extensive computer training o topics including networking environments, hardware troubleshooting and replacement, and business software packages.
Payroll and AR/AR functions part-time for local restaurant.

PROFESSIONAL EXPERIENCE

Confidential

IT Manager/EDI Coordinator

Sole responsibility for Informatio Systems management for eight office locations.
Evaluates and procures new hardware and software.
Manages EDI Electronic Data Interchange program for invoicing purchase orders. Expanded existing two Trading Partner program with seve additional trading partners.
Manages Lotus Notes e-mail system. Assisted with implementatio of new e-mail program and created accounts for 100 users.
Assisted with implementatio of CISCO routers and T1 connections and replaced existing 56k communications with Corporate Office.
Set up computer systems and associated hardware at newly acquired office locations.
Negotiate and manage hardware maintenance contracts.
Oversee operating system upgrades o IBM AS400 mainframe.
Implement and monitor network security procedures.
Maintai system backup procedures.
Routine maintenance of printers.
Confidential Computer Specialist, GS-0334-09
Managed IT system i a secure environment facility.
Advisor to Director o IT issues.
Liaiso with contract maintenance personnel and vendors.
Managed yearly IT budget.
Hardware and software troubleshooting/repairs.

HARDWARE/SOFTWARE SKILLS

IBM AS400 Mainframe operations, Lotus Notes, Windows Operating Systems, QuickBooks Pro software, IBM and Hewlett Packard printers