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Asset Recovery Analyst Resume

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Dallas, TX

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Skills Summary

  • 8 Years Mortgage Experience
  • Manage Portfolio of 700+ REO Assets
  • Excellent understanding of loss severity and the REO objective
  • Knowledge of FDCPA guidelines
  • Keen analytical and problem-solving ability
  • Ability to organize and prioritize for optimum efficiency
  • Strong written and communication skills
  • Excellent communicator with all levels of management, associates, vendors and real estate agents
  • Aggressive negotiation skills
  • AS400, LSAMS, MS Office
  • Knowledge of property valuation

Professional Experience

Confidential- Dallas, Texas
Asset Recovery Analyst-Evictions 10/2011 – 03/2012

  • Manage a portfolio of 900+ REO assets.
  • Manage the foreclosure and eviction process for foreclosed properties.
  • Collaborate as needed with internal and external vendors.
  • Update databases to ensure that information is accurate, complete and accessible.
  • Review and approve attorney cost and fees during the eviction process.
  • Prepare make whole / payoff figures for homeowners with interest in repurchasing the property.
  • Coordinate with eviction attorneys and real estate agents regarding stipulated vacate agreements and cash for keys.

Confidential- Los Colinas, Texas 
REO Pre-Marketer 03/2009 - 03/2011

  • Responsible for 3 asset managers with a combined portfolio of 700+ assets.
  • Ordered property values such as BPO\'s (Broker Price Opinions), appraisals and internal valuations.
  • Completed a thorough review of BPO\'s (Broker Price Opinions), appraisals and comparables to reconcile the value in order to determine the market value, list price and marketing strategy for the asset manager.
  • Coordinated relocation assistance program offers and counter offers.
  • Coordinated with the property preservation vendor to ensure utilities were connected, debris was removed, property was secured and any necessary maintenance was completed.
  • Assisted asset managers with listing properties.
  • Maintained current values on REO property by ordering values every 60 days.
  • Reduced assets every 30 days based on showings, market conditions, age and number of offers in order to expedite liquidation.
  • Received complete sales contract from agents and reviewed to ensure each page was executed by the buyer and the completed contract was sent (state contract, etc).
  • Ensured the real estate agents monitored the property and turned in monthly status reports in a timely fashion.
  • Performed other duties and special projects as business needs are required.
  • Assigned brokers/agents to new REO acquisitions.
  • Participant in Asset Manager training/mentoring.
  • Two-time winner for having the lowest eviction percentage.
  • Consistently maintained a low eviction ratio in the department by negotiating relocation assistance or expediting the eviction process.

Loss Mitigations Prospector / Default Collector 03/2007 - 03/2009

  • Analyzed account data to offer appropriate workout solution such as repayment plan, modification or short sale to qualifying borrowers.
  • Mailed Loss Mitigation packages to borrowers and gathered required data such as bank statements, pay stubs, previous 2 year W-9 and hardship letters.
  • Actively negotiated with borrowers to finalize the best retention solution.
  • Placed outbound calls and received inbound calls to collect payments on delinquent mortgage loans.
  • Assisted in training and overseeing the work of lower level Collectors and job shadowing for new associates.
  • Three-time Default Collector MVP.
  • Ten-time perfect Quality Assurance MVP.
  • Trained in FDCPA collection rules and guidelines.

Confidential- IRVING, TEXAS 
Loan Counselor 11/2005 - 11/2006

  • Contacted customers to discuss delinquent loan payment, determined reason for delinquency and obtained commitment to pay.
  • Advised customer on their obligation under contract, consequences of delinquency and offered appropriate options for payment.
  • Assisted in training and overseeing the work of lower level Collectors.
  • Performed other related duties as assigned or required.

Confidential- COPPELL, TEXAS 
Mortgage Default Collector 07/2003 - 06/2004

  • Contacted customers through outbound phone calls regarding delinquent mortgage payments.
  • Made payment arrangements on delinquent property taxes 1 to 2 years past due.
  • Obtained and reviewed financial information to determine the most efficient payment plan for the customer.

EducationTraditional Economics with the option to Finance

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