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Customer Service Representative Resume

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SUMMARY: To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

SKILLS:

  • Typing 35-40 WPM
  • Microsoft Office 98-10
  • Filing
  • Windows XP
  • Answering Phones
  • Photoshop
  • Operating Fax/Copy Machines
  • PageMaker
  • Internet Explorer/Mozilla Firefox/Google Chrome
  • Data Entry

WORK HISTORY: 

May 2012-Confidential 
September 2012 Customer Service Representative
Responsibilities Include:

  • Answering Incoming Calls For Current Customers To Process
  • Orders, Respond To Customer Inquiries And Questions, Handle Complaints,
  • Troubleshoot Problems And Provide Information. Perform Outbound Calls To Follow Up When Necessary.

February 2012 - Confidential
May 2012 Sitter-Caregiver

  • Responsibilities Included: Providing Care And Assistance For The Elderly, Assisting
  • With Showers And Sponge Offs And Grooming And Toileting, Assisting With
  • Transportation And Ambulation And Making Reports And Reminders.

January 2010- Confidential
November 2011 Customer Service Representative
Responsibilities Included:

  • Researching Billing Issues, Upsell Products And Services,
  • Placing Customer Orders Via Computer Systems, Answering Phones And Responding
  • To Customer Inquiries And Questions And Transferring to Appropriate Staff And Or Department.

March 2009-Confidential 
November 2009 Image Editor 
Responsibilities Included:

  • Data Entry, Correcting And Processing Images.
  • PunctualityWas A Must Including Professionalism.

EDUCATION: 
Major: Criminal Justice And ForensicGeneral Education 
Diploma Received

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