Profile:

• Applied BABOK knowledge areas to conduct interviews and facilitate requirement gathering sessions to create and review documentation.
• Utilized knowledge of use cases, process flows, mock ups and wireframes in planning, organizing and estimating the scope of testing work efforts.
• Conduct workflow, data flow, data integrity analysis and develop reports with complex sql queries.
• Strong business acumen to drive features from the business requirements document into the developed product by coordinating between business and IT.
• Provide exceptional and satisfactory customer service by managing change requests and identifying the impact on all relevant business processes.
• Displayed ownership of test scripts and bugs by actively participating in bug triage meetings in order to influence the team to make a holistic decision regarding application defects.
• Demonstrated clear understanding of business needs by creating and validating test scripts during White Box, Black Box, Functional, Integration, Localization, Smoke, Regression and User Acceptance testing.
• Highly adaptable and fast learner with the ability to serve in Waterfall and Agile SDLC environment. Participate in sprint planning, scrum and retrospectives.
• Involved in planning tasks, prioritizing features, estimating by mapping the requirements to resources and managing change requests.
• Excellent written and verbal communication, interpersonal and documentation skills.
• Provide feedback on trends, patterns , resolve and trouble shoot issues.
• Brain storming with team for resolving blocking situations with creative solutions.
• Getting the job done attitude and eye for detail with understanding of gap analysis, complex workflows, data issues, business cases, and facilitation and elicitation techniques.
• Used analytical abilities to track defects and problem solving skills to drive issues to resolution.
• Collaborated with others to move the project forward depending on the priority and customer impact of issues found in the multiple applications under test.
• Delivered professionalism and productivity in a small online merchandising firm to a large product development company through efficient use of time, building effective relationships and a strong commitment to teamwork.
• Responsible for support in User acceptance test phase by providing knowledge transfer and understanding around testing efforts.

Technical Skills:

• Language : T-SQL Normalization, Relationships, DML DDL scripts, Views, Functions, SQL Jobs
• UML 2.0 class models, activity/state machine, sequence diagrams, flow charts, use cases
• Analysis Methodologies: Cost/ benefit analysis, Gap analysis, Document analysis,
• RDBMS: SQL Server 2000, 2005 2008
• Testing Tools : VSTS , SQL Profiler, SQL Server Management Studio
• Data Modeling tools: Microsoft Visio 2010
• Bug Reporting tools: Microsoft Product Studio, MS Excel
• Applications Used: MS Office 2010, Snagit editor, Macola ERP system, Microsoft Sharepoint
• Operating Systems: Windows 2000/Vista/ 7

Professional Experience:

Confidential

Role Analyst

Responsibilities

• Conducted requirement gathering session with users, translated in to business requirement and functional specs for consumption of IT.
• Acted as a conduit between business and IT ensuring business requirements are delivered as per specifications.
• Developed test plans, test scripts, discovered, logged and tracked bugs.
• Created User Manual for user training and support.
• Worked independently with end users to identify their specific business/functional needs.
• Gained understanding and knowledge of business process modeling.
• Involved in tool improvement and enhancement meetings from business/user perspective.
• Reviewed and planned test tasks for offshore resources.

Confidential

Role Software Development Engineer in Test

Responsibilities-

• Gathered domain knowledge about the Customer-Partner application from development and PGM team.
• Analyzed business requirement documents, functional and technical specification to identify gaps.
• Collaborated information for test plan documentation across the test team, presented test case analysis and estimates.
• Worked closely with other teams for structured walk-throughs of specification, bugs and code. Engineered and documented detailed test plans, test cases and manual test scripts.
• Documented test cases in Product Studio to meet and quality assurance standards.
• Executed manual functional test cases and ran automated tests in VSTS.
• Tested multiple processes and integration of Microsoft's customer to partner to partner application.
• Performed error handling and localization testing for the customer to partner to partner application.
• Involved in peer review sessions to formulate creative ideas/solutions to ensure deliverables meet company guidelines.
• Tested Partner data integrity using SQL scripts in SQL server management studio.
• Verified referential integrity for customer-partner business rules.
• Ran stored procedure scripts to perform comparative analysis of partner solutions search results between the database and UI.
• Performed regression and ad hoc tests on the application based on business use cases, class and activity diagrams. Assisted in developing automated test cases. Tested user reports to check report accuracy.
• Actively logged bugs on the BRD, functional specs and applications while creating clear, concise bug submissions. Logged bugs on the production systems to improve existing customer experience.
• Analyzed and mapped bugs to test cases to create bug reports using graphs and charts.

Confidential

Role - Software Test Engineer

• Project - An ETL application for data integration, Application for Auto Billing and Credit Card authorization process, Customization and implementation of the ERP package.
• Analyzed and reviewed business rules, requirements, and functional specifications.
• Participate in specification reviews from QA perspective.
• Created test cases for business scenarios to verify business and data work flows.
• Executed smoke tests, BVTs, functional test cases and regression tests through test phases.
• Involved in logging and tracking bug status.
• Responsible for ensuring data quality and data integrity using SQL scripts.
• Performed black box testing on the ERP package.
• Used SQL Profiler to check the performance of long running transactional queries.
• Validated proper database population for the financial system.