Clerical Assistant Resume San Luis Obispo, CA - Hire IT People

Profile

More than 10 years successful experience in customer service and support
Strategic-relationship/partnership-building skills—listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes
Proficient experience in Microsoft Office. Type at 70 wpm
Ability to train, motivate, and supervise customer service employees
Thrive within busy, high-volume environment requiring the ability to prioritize

Education

Agribusiness Marketing,Educational courses in real estate finance, real estate appraisal, real estate investment, and�
property management

ProGen Course

Synopsis of Achievements

Increased customer retention by 200% in one year
Received Exceptional Customer Service Award
Commended for initiative, enthusiasm, tenacity, and dependability in performance evaluations
Developed and implemented a new Career Day for students at an ask-risk High School
Self promotion in a retail department store to the flagship store and to Corporate Office

Work Experience

Confidential, San Luis Obispo, CA Clerical Assistant 1/2010 - 6/2012

Exercise independent judgment to resolve a variety of issues
Plan, coordinate and organize program activities and coordinate flow of communications and information to assure smooth and efficient program operations
Compile information, prepare and maintain a variety of records, logs and reports related to programs, students, financial activity, budgets, attendance, and staff projects

Confidential, San Luis Obispo, CA Point of Sales Supervisor 8/2009 - 01/2010

Confidential, Grover Beach, CA Pre-Employment Background Researcher 05/2008- 06/2009

Perform a variety of employee screenings such as criminal, credit, driving record, and social security number tracing.
Communicated with various organizations to ensure to ensure timely results
Increased turn around time from one week to three days

Affiliations

National Genealogical Society – Member
Southern California Genealogical Society – Past Member
San Luis Obispo County Genealogical Society – Assistant Education Chair
Habitat for Humanity – Past Family Support Chair and Past Family Selection Member