Investigative Aid Resume
Buffalo New, YorK
EDUCATION
M.A., Economics, requirements completed,
Concentration: Econometrics
B.A., Economics
WORK EXPERIENCE
5/06 – 5/10 Confidential, Buffalo, New York
Investigative Aid
• Accessed and gathered criminal history records from various automated criminal history systems on arrestees.
• Interviewed detainees in a locked facility.
• Verified information obtained in the interview by interviewing victims, family and friends of the detainees, and others
concerned.
• Prepared an evaluation of the offender and the circumstances of the offense, interpreted findings, and identified
appropriate defendants for release on recognizance (ROR) or “release under supervision” (RUS).
• Appeared in court as required to provide information and make recommendations concerning release type.
3/06 – 10/08Confidential, Getzville, New York
AA/EEO Analyst
- Collected and reviewed data regarding employee applicant tracking, new hires, terminations, promotions, and transfers.
- Identified and investigated any adverse impact issues discovered for Affirmative Action (AA) and Equal Employment Opportunity (EEO) purposes.
- Participated in and compiled data for site in regards to Office of Federal Contract Compliance Program (OFCCP) audits.
- Participated in site mock audits to ensure compliance with all Regulatory Agencies and NCO requirements.
- Partnered with Recruitment and Retention Department and Employee Relations Department to address issues identified by Quarterly Adverse Impact Analysis reports.
- Prepared and delivered required reports for various compliance with State agencies, applicant tracking, and adverse impact reports on a quarterly basis.
- Assisted in creation and maintenance of annual Affirmative Action Plans (AAP) for United States sites.
- Communicated Affirmative Action and Equal Employment Opportunity policy statements to field sites.
- Conducted new recruiter training to familiarize them with applicant tracking and NCO Affirmative Action and Equal Employment Opportunity policies and procedures.
- Collaborated with NCO’s Affirmative Action vendor to discuss any adverse impact reporting and analysis.
- Analyzed compensation data using statistical procedures
- Participated in monthly best practices calls with site contacts to address issues and concerns and answer questions.
- Maintained knowledge of functional area and company policies and procedures.
- Provided feedback to management concerning possible problems or areas of improvement.
- Made recommendations to implement improved processes.
- Performed other duties as assigned by management.
10/05 - 3/06 Confidential, Amherst, New York
Debt Recovery Representative
- Assisted customers with past due accounts
1/05 – 6/05 Confidential, Buffalo, New York
Outreach Worker/Analyst
- Reviewed, evaluation and assessment of compliance of the outreach plan for 11 agencies engaged in Foster Care placement and follow-up.
- Developed databases
- Investigated complaints
- Read agencies proposals and compared them with Erie County policies.
9/99 – 12/04 Confidential, Buffalo, New York
Personnel Specialist
- Reviewed qualifications of applicants and employees against class specifications for admittance into examinations or temporary and provisional appointments.
- Revised job specifications to reflect key elements of positions, level of work, and differentiation from other classes.
- Assisted in conducting job audits and interviewing employees and supervisors on salary and classification appeals, surveys, class specifications, and grievances.
- Assisted in evaluating the grading of positions by a point method system of job evaluation and verification techniques
- Assisted in conducting salary and fringe benefits surveys; prepare reports and correspondence on studies.
- Kept abreast on latest developments in field through meetings and readings.
- Assisted in collective bargaining meetings with employee groups by providing background material relative to results of salary, fringe benefits, and personnel practice surveys.
2/98 – 9/99 Confidential, Buffalo, New York
Administrative Assistant
- Assisted in the coordination/implementation of Erie County Affirmative Action Programs.
- Compiled statistical data, maintained/supported EEO systems network.
- Assisted in the certification of bona fide Minority/Women Owned Businesses.
- Coordinated EEO Executive “Job Bank”.
- Assigned projects and provided supervision.
INTERNSHIPS
1994 – 4/1996Confidential, New York
Research Scholar
- Conducted research with Dr. Henry Durand on “The Impact of Academic and Social Support Program
- Variable on the College Success of Disadvantaged and ‘at risk’ College Students”.
- Conducted a comprehensive review of literature using two sources—the CD-ROM and on-line databases.
- Combined a mail/telephone survey and analyzed results.
Summer 1993Confidential, South Bend, Indiana
Assistant Analyst
- Conducted research with Dr. Bergstrand.
- Reviewed data for errors in the statistical analysis (tables, graphs, and charts) for a book entitled
Economics of the Distribution of Income.
9/1992 – 5/1993Confidential, Buffalo, New York
Research Scholar
- Conducted research with Dr. Rajshree Agarwal on “Innovation and Entry: The "Bi-direction Link”.
- Collected data for empirical analysis and testing of hypothesis for thirty products from two sources.
- Compiled data on entry from Thomas Register of American Manufacturers.
- Obtained data for innovative activity from the US Patent Office.
Software—SPSS, and Microsoft Office