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Investigative Aid Resume

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Buffalo New, YorK

EDUCATION 
M.A., Economics, requirements completed, 
Concentration: Econometrics 
B.A., Economics

WORK EXPERIENCE

5/06 – 5/10 Confidential, Buffalo, New York
Investigative Aid
 Accessed and gathered criminal history records from various automated criminal history systems on arrestees.
 Interviewed detainees in a locked facility.
 Verified information obtained in the interview by interviewing victims, family and friends of the detainees, and others concerned.
 Prepared an evaluation of the offender and the circumstances of the offense, interpreted findings, and identified  appropriate defendants for release on recognizance (ROR) or “release under supervision” (RUS).
 Appeared in court as required to provide information and make recommendations concerning release type.

3/06 – 10/08Confidential, Getzville, New York 
AA/EEO Analyst

  • Collected and reviewed data regarding employee applicant tracking, new hires, terminations, promotions, and transfers.
  • Identified and investigated any adverse impact issues discovered for Affirmative Action (AA) and Equal Employment Opportunity (EEO) purposes.
  • Participated in and compiled data for site in regards to Office of Federal Contract Compliance Program (OFCCP) audits.
  • Participated in site mock audits to ensure compliance with all Regulatory Agencies and NCO requirements.
  • Partnered with Recruitment and Retention Department and Employee Relations Department to address issues identified by Quarterly Adverse Impact Analysis reports.
  • Prepared and delivered required reports for various compliance with State agencies, applicant tracking, and adverse impact reports on a quarterly basis.
  • Assisted in creation and maintenance of annual Affirmative Action Plans (AAP) for United States sites.
  • Communicated Affirmative Action and Equal Employment Opportunity policy statements to field sites.
  • Conducted new recruiter training to familiarize them with applicant tracking and NCO Affirmative Action and Equal Employment Opportunity policies and procedures.
  • Collaborated with NCO’s Affirmative Action vendor to discuss any adverse impact reporting and analysis.
  • Analyzed compensation data using statistical procedures
  • Participated in monthly best practices calls with site contacts to address issues and concerns and answer questions.
  • Maintained knowledge of functional area and company policies and procedures.
  • Provided feedback to management concerning possible problems or areas of improvement.
  • Made recommendations to implement improved processes.
  • Performed other duties as assigned by management.

10/05 -­ 3/06 Confidential, Amherst, New York 
Debt Recovery Representative

  • Assisted customers with past due accounts

1/05 – 6/05 Confidential, Buffalo, New York 
Outreach Worker/Analyst

  • Reviewed, evaluation and assessment of compliance of the outreach plan for 11 agencies engaged in Foster Care placement and follow-up.
  • Developed databases
  • Investigated complaints
  • Read agencies proposals and compared them with Erie County policies.

9/99 – 12/04 Confidential, Buffalo, New York 
Personnel Specialist

  • Reviewed qualifications of applicants and employees against class specifications for admittance into examinations or temporary and provisional appointments.
  • Revised job specifications to reflect key elements of positions, level of work, and differentiation from other classes.
  • Assisted in conducting job audits and interviewing employees and supervisors on salary and classification appeals, surveys, class specifications, and grievances.
  • Assisted in evaluating the grading of positions by a point method system of job evaluation and verification techniques
  • Assisted in conducting salary and fringe benefits surveys; prepare reports and correspondence on studies.
  • Kept abreast on latest developments in field through meetings and readings.
  • Assisted in collective bargaining meetings with employee groups by providing background material relative to results of salary, fringe benefits, and personnel practice surveys.

2/98 – 9/99 Confidential, Buffalo, New York 
Administrative Assistant

  • Assisted in the coordination/implementation of Erie County Affirmative Action Programs.
  • Compiled statistical data, maintained/supported EEO systems network.
  • Assisted in the certification of bona fide Minority/Women Owned Businesses.
  • Coordinated EEO Executive “Job Bank”.
  • Assigned projects and provided supervision.

INTERNSHIPS

1994 – 4/1996Confidential, New York 
Research Scholar

  • Conducted research with Dr. Henry Durand on “The Impact of Academic and Social Support Program
  • Variable on the College Success of Disadvantaged and ‘at risk’ College Students”.
  • Conducted a comprehensive review of literature using two sources—the CD-ROM and on-line databases.
  • Combined a mail/telephone survey and analyzed results.

Summer 1993Confidential, South Bend, Indiana 
Assistant Analyst

  • Conducted research with Dr. Bergstrand.
  • Reviewed data for errors in the statistical analysis (tables, graphs, and charts) for a book entitled

Economics of the Distribution of Income.
9/1992 – 5/1993Confidential, Buffalo, New York 
Research Scholar

  • Conducted research with Dr. Rajshree Agarwal on “Innovation and Entry: The "Bi-direction Link”.
  • Collected data for empirical analysis and testing of hypothesis for thirty products from two sources.
  • Compiled data on entry from Thomas Register of American Manufacturers.
  • Obtained data for innovative activity from the US Patent Office.
RESEARCH & COMPUTER SKILLS Statistical Analysis, Spreadsheets 
Software—SPSS, and Microsoft Office

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