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Freelance It Support Resume Profile

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Summary of skills:

Troubleshooting desktop and laptops, ability to work in a team or alone, works in timely manner.

Training Instructor and Sales representative

Confidential

  • Sell market contracts.
  • Recruit and train employees.
  • Create and organize location documentation and schedules for work force.
  • Provide my markets profit report numbers to corporate office during franchise conference call.
  • Enter in serviced hours in market database for pay roll
  • Design clients media for advertise using Adobe Illustrator
  • Travel to company new franchise markets giving support.

PR and Social Media Director

Confidential

  • Manage accounting
  • Create and manage social media daily updates and invoices
  • Grew following to 10k
  • Manage Customer and mailing list
  • Create strategic marketing plans
  • Host weekly meetings discussing company growth and goals
  • Maintain and update company technology computers
  • Develop strategy for efficiency and goals for personnel

Freelance IT support

  • Setup and configure Windows OS systems
  • Communicate clearly with clients
  • Imaging computers
  • Installing hardware components
  • Troubleshoot and solve network issues
  • Installing and updating missing drivers
  • System Restore computer to previous working operational dates
  • Troubleshoot and solve Blue Screen errors
  • Familiar with command prompt
  • Troubleshooting and solving printer issues

Networking Operation Center intern NOC Analyst,

Confidential

  • Monitored network using Netcool and solved network errors using Linux terminal
  • Accepted increased responsibility and promotion to Supervisor of Core station of NOC
  • Responsible for insuring that all servers and services processed correct.
  • Maintained over a hundred servers running Linux and Windows
  • Documenting steps and conclusion in remedy application
  • Optimizing SEO for webpages
  • Refresh and stop billing processes

Office assistant

Confidential

  • Provided administrative support to office.
  • Faxing, mailings and filing office documentation.
  • Created and conducted Microsoft Power Point presentations for office meetings.
  • Performed task using Excel and Word
  • Setup projectors and computers for meeting presentations
  • Create office media for newsletters and brochures

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