SUMMARY OF QUALIFICATIONS

• Technical Project Manager with 15 years experience including expertise in developing dynamic E-Commerce websites for Small Business, Middle Market, and Government agencies. Experience also includes using Agile methodologies. Expertise in the development and implementation of programs and procedures to maintain and improve organizational effectiveness in all aspects of Enterprise project planning. Experienced in gathering requirements for software development projects, creating scope documents, creating design documents for websites throughout the SDLC. Additional highlights include:
• Experience in requirements gathering from stakeholders, customers, subject matter experts, executive and marketing research, software analysis and application design using methodologies such as UML Unified Modeling Language , OOAD Object Oriented Analysis and Design Models and APM Agile Project Management .
• Project experience includes Project Management, Data Mining, Customer and User Interactions, and leadership responsibilities.
• Excellent in Business Process Identification and Reengineering.
• Experience in Jad Jar sessions.
• Experience system-to-system integration.
• Proficient in developing Analysis Model, Use Case Diagrams, Behavior Diagrams, Class Diagrams using Rational Rose and MS Visio for business process modeling and designing data flow diagrams DFD .
• Supplied the client and developers with weekly status reports, updates, and areas of critical path.
• GUI, Screen and Interface designs, Interacted with users of the existing system to assess needs, identify key challenges, and define project scopes and deliverable artifacts, Service Oriented Architecture SOA .
• QA tester/regression for all client software web-based projects.
• Negotiated all client contracts.
• Analyzing website data and optimizing e-commerce websites.
• Six Sigma experience.
• Experience with Small Business Middle Market clients' online support.
• Able to communicate effectively with multifunctional teams, programmers, and technical staff at all levels comfortable speaking to large groups, preparing written communications and developing presentation material.

• Formulate and develop the marketing plan for client to align with their marketing/product strategies.

• Experience as a Service Provider Vendor and Software Developer, Pricing and Product Development.
• Develop training materials for clients work directly with clients.
• Establish working relationships across multiple levels and multiple functions within both client and company organizations.
• Manage multiple tasks and initiatives,
• 10 years prior experience as a Technology Developer and business analysis expertise in Banking, Credit Card, Loans, Insurance, Healthcare, Financial, and Manufacturing Industries.

CORE COMPETENCIES

• Account Management Business Development Business Intelligence Change Management
• Data Analysis Data Integrations Data Modeling Data Warehousing
• Database Design Web, Client-Server, Mainframe Risk / Issue Management
• Program / Project Management Planning/Budgeting/Tracking/Estimation Process Improvement

TECHNICAL SUMMARY Applications

Insurance, Banking, Health Care, Oil/Gas, Manufacturing/Distribution, Financial Services, Retail Industries, Marketing, Credit Card

Software

• IBM Cobol/Cobol 11, Pl1,Alc, Markiv, Alpha 16 Assembler atm alc , Rpg, ITS Inter-plan Teleprocessing Services, Sas, Eztrieve, Focus, Natural, Vsam, Vsam shrink , Xpediter, Uccel, Hogan, File-Aid, Super-Micr, Intertest, Innovative System Bankmatch , Afs system commercial loans , Profitability Newtran/Uccel , Bankers software Bsi , Shaw loans , Jack Henry Systems Cif/Loans , Kershmen Systems Cif/Loans/Loc , Broadway Seymore Systems Cif/Loans , Vsi, Repo, Collections. Acap, Dfp dealer floor plan , Recovery, Custody/Securities Vmbs , M 1 deposits, Cics, Tso/ispf, lccf, Roscoe, Wylbur Unix, Os/vs2, Qmf, Spufi, Adabase, Dbs, Ideal Datacom db/dc ,IMS db/dc , Dl1, Data expert, Endeavor, Ndm Network Data Mover , Panapt, Librarian, Syncsort, Imsxpert, Utilities, html, TSO, JCL, Websphere, Portal, Oracle, AIX Unix , CRM DB.
• PC: Microsoft word, Wordperfect, Pro-write, Formtool, Multimate, C , Pascal, Smartcom,Visual Basic, Intenet Promotion, WIN 2k/Xp, Dream Weaver, FTP, Java, Html, Outlook, Access, Excel, Powerpoint ,Photoshop, Microsoft Office, Microsoft Project, Visio, Sharpoint, SQL, EDI, HTML, XML,.Net, Web Appl,BI, Webalizer. Case Tool: APS Hardware: IBM 308x3090,4300 series, IBM 370/158,360,Unix, IBM PC and Compatibles, 1400, Control Data, Omegam Amadol, Dell XP, Windows, NT.

PROFESSIONAL EXPERIENCE

Confidential

Owner/Project Manager

• Serve as Project Manager providing direction and set objectives and priorities by establishing goals for all projects and Project Managers within the company.
• Consulted with stakeholders to establish target dates for accomplishing goals, giving emphasis to order of importance.
• Provide QA testing of websites to ensure test matrix, testing custom upgrade software and solutions.
• Plan, forecast, develop and obtain approval on plans for the organization while ensuring alignment with overarching organizational strategy.
• Develop system of management controls to highlight problems, prevent losses, and provide timely information to key decision-makers.
• Manage a team of developers and architects to produce customized websites for clients.
• Responsible for requirements gathering, technical solution design, managing and tracking project deliverables, creating and executing QA Test Plans, and implementation of product.
• Responsible for Business Analysis, Systems Analysis, Research/Analysis, Content Development, Design Work, Scope Documents, Developed Keywords, Analytics, Conceptual Design, QA Testing, Implementation, and Email / Server Management.
• Set goals for business to Establish Identity, Branding, and promote business both locally and nationally.
• Develop Advertising and Marketing Strategy which includes Market Research, Developing an Integrated Marketing Plan to execute the plan, and assessing the results.
• Develop, create, present and facilitate presentations.
• Engage, connect and understand audiences through innovative digital marketing strategies through Social Media using Search Engine Optimization SEO , Social Media Marketing SMM including Facebook, Twitter, LinkedIn, etc, and Search Engine Marketing SEM :

Confidential

Business Analyst Auditor

• Audit Payment Schedules, Invoices Subcontractor Application for Payment,
• Affidaviat of Subcontractor, MBE Forms, Schedule of Contract values, Bonds, Liens,
• Responsible for requirements gathering, managing and tracking project deliverables, creating and executing Status Reports
• Serve as Project Manager providing direction and set objectives and priorities by establishing goals for projects and coordinating these goals with Project Managers within the agencies
• Supplied Mason Tillman with ALL collection of Data who reside in California

Confidential

Developer / Business Analysis, Health care services, Y2K Services, ITS inter-plan Tele-processing Services vision 7.2 8.0 , HPA Home Plan AID Development/maintenance effort for claims processing to various health care institutions Y2K Services-Enrollment Billing system: Team Leader/File creation support for team, Build testing environment, provide testing validation of system testing. Performed business analysis through Project Initiation including research, analysis, planning, documenting, verifying, and preparing data for scope document. Accountable for managing and monitoring performance including providing guidance to the management and core team. Developed and executed tactical plans that achieved performance goals. Established relationships across multiple levels and multiple functions within both staff members and company organizations. Created documentation of automation software. Created, executed, and documented results of test plans/test cases to satisfy validation of software and business cases. Technical System Business test coordinator for group of 15 programmers. Online support/trouble shooter for 25 transactions. Provided technical support to staff during project life cycle SDLC and served as Point of contact for client. Documented business processes and determine application requirements. Environment: IMS db/dc, COBOL 11, DB2, Platinum SB2, NDM, VSAM, PANVALET/ENDEAVOER,SAS, EZ-EDIT pdsman 7.2, XPEDITER 5.2 WSF2/ERD, TSO/ISPF ver 4.1, SQL,EDI, HIPAA, JCL, Websphere, Portal, Oracle, AIX Unix , AOI automated operator interface , imsxpert, fileaid, CICS, CRM DB, BI, Microsoft Office.