Licensed Child Care Provider Resume Hayward, CA - Hire IT People

Objective:�To obtain a position in which I can show my exemplary work ethics.

Summary of qualifications: I am able to deliver professional customer service, revenue collections, proficient reading and writing, able to understand and follow oral and written instructions. Able to effectively present information in a one-on-one and small group settings to customers and other personnel, good clerical ability, mathematical skills and data entry proficient. Customer Service experience in a call center setting, retail and home sale. Able to lift up to 50 pounds and push or pull up to 100 lbs, multi task, organize, prioritize and work independently or with minimal supervision.�
Skills: I have several years experience in Customer Service, typing speed 35-40 wpm, proficient in Microsoft Office, Word, Excel, Power Point, Outlook, and Adobe Acrobat Standard, Mac user, and able to research information on the Internet.

Employment History:

Confidential, Hayward, CA:�Licensed Child Care Provider�(10/09 – Present)
Provide care for children ages 6wks - 12yrs old. Provide a structured place for children to learn and have fun. Prepare daily meals and coordinate all activities. Keep daily records which include attendance and food log.

Confidential, Fremont, CA:�Asst. Party Host�(2008) Assist with all party preparations; greeting guest, display set up, food and games. I assist with placing orders, some delivery and follow up calls to ensure that customer’s needs are being met.

Confidential, Concord, CA:�Sales Rep. (4/06 - 3/09)
Assist Escrow Officers, Real Estate Agents and Home Owners with new contracts, receive application via phone, answer inquires regarding contract information and up sale renewals, quotes, input all applications into system, and receive payments for renewals and new contracts.

Confidential, Newark, CA:�Client Service Coordinator�(01/04 – 04/09)
Greet clients, check-in & out, identify client needs, maintain front office space, answer phones and direct callers appropriately, schedule appointments, monitor client flow, print reports in a timely manner, issue tax return checks, file important documents, balance register and vacuum at the end of the night, receive payments for tax services, and prepare bank deposits.

Confidential, San Jose, CA:�Customer Service Rep�(06/07 - 6/08) Responsible for addressing and resolving customer concerns using various software applications to research inquiries. Assist customers by providing information and helping with resolution regarding product delivery, status of order, freight claims, promotions, product returns/replacements, and payments.

Confidential, Redwood City, CA:�Key Carrier, Customer Service in Retail (10/04 – 03/06) Open and close store, supervise 3-5 sale reps, greet customers, assist with all issues, set up new accounts, receive payments, balance all registers, sweep, mop and clean windows at the end of the night, log phone sales, prepare deposits and print reports daily reports.

Confidential, Newark, CA:�Customer Service Rep. (10/96 – 10/97) Greet customers, stock sales floor, make all sales final, special orders, answer phones and direct callers appropriately, look up parts, obtain credit authorization for Pep Boys credit card and balance register, sweep and mop at the end of the night.

Education: Diploma.

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Licensed Child Care Provider Resume

Hayward, CA

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