Professional Summary

• Qualified professional with around 8 years of experience as a Business Analyst in the domains of Healthcare, Retail, Manufacturing and Finance with expertise in implementing large enterprise applications
• Excellent Analytical, methodical, and resourceful approach to problem solving. Identify and document root causes and corrective actions to meet short and long term business and system requirements
• Knowledge of ICD 9 and ICD 10 Data Mapping
• Knowledge of HIPAA, Electronic Data Interchange EDI Transactions i.e. 837, 835, 276, 277 etc.
• Experience in conducting Requirement Analysis, Use Case Design Designing Test Plans
• Ability to manage Multiple project tasks with changing priorities and tight deadlines. Ability to work well in a team
• Design and review of various documents including the Business requirements document BRD , Use Case Specifications, Functional Specifications FSD , Software Requirement Specifications SRS , Requirement Traceability Matrix RTM and testing documents
• Expertise in using Rational tools for creating Use Cases, Version Control, Defect Tracking, monitoring and extensively used the Rational Unified Process RUP , Agile, Scrum methodologies in all areas of the software development life cycle SDLC
• Good experience of working with the QA methodologies and processes
• Experience working as Joint Application Development JAD facilitator and meetings coordinator with excellent interpersonal skills
• Experience working on SharePoint data loading/editing/publishing
• Expertise in UML Activity diagrams, use case diagrams, state diagrams, sequence diagrams, Object diagrams, and GAP Analysis and collaboration diagrams as a business analysis methodology for application functionality designs using MS Visio.
• Expertise in conducting User Acceptance Testing UAT for various web based and database related applications

Technical Summary

Professional Experience

Confidential

Role: Senior Business Analyst

Responsibilities

• Facilitated the requirement gathering work sessions with stakeholders to understand and incorporate the potential requirements in the BRD.
• Modified and used Project Templates to gather the requirements and carry on the project.
• Coordinated the project team for JAD and BRD Sessions.
• Contributed in implementation of 4010 to 5010 transition in accordance with HIPAA standards.
• Created 837 P, I, D claims, and maintained data mapping documents in reference to HIPAA transactions primarily 837 P, I, D , 835, 270/271, 276/277 and 278.
• Worked on 837 and 835 projects, including syntax and business rules for X12 HIPAA 4010 and 5010 validation for loops, segments, elements, qualifiers and code sets.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and insured that critical requirements are not missed.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Prepared Functional Specifications employing Use case scenarios, sequence diagrams, DFDs
• Identified and clearly defined functional issues and supported IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements.
• Documented and assisted the QA Team with the Test Plan.

Environment: MS Excel 2007, SQL, Windows 2007, Microsoft Visio 2007, Agile, MS Power Point 2007

Confidential

Role : Senior Business Analyst

Responsibilities

• Research and analyze high-level business requirements, evaluate critical information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from the underlying business problem
• Lead and facilitate Joint Application Design JAD sessions with business, clinical, and technical stakeholders. Elicited functional, user interface, and nonfunctional requirements during JADs
• Define functionality requirements within an Agile framework. Create user stories and acceptance criteria for testing
• Prepare Present the functional requirements to all the stakeholders
• Track the progress of tasks and milestones against work estimates. Provide updates to management and document issues, risks and contingency plans
• Establish and implement effective requirements practices

Environment: Agile Development Methodologies, SharePoint, JIRA, Rally

Confidential

Role: Business Quality Analyst

Responsibilities:

• Involved in all phases of SDLC and very active in helping other team members when lagging
• Verify business rules, assumptions and dependencies with the stake holders
• Analyze existing business requirements documentation to understand the scope of the Component Based Model CBM
• Used Rational Rose to create or modify existing Use Cases, Activity, Sequence to improve comprehension of enhancement requests
• Interact with technology teams and end users to take business and implementation decisions
• Used Rational Clear Quest to keep track of changes in functional requirements
• Work with the QA team lead and QA standards to ensure compliance with all regulatory requirements
• Involved in writing test plans, defining test cases, test scenarios and data sets
• Facilitate meetings between management, developers and testers to ensure smooth hand off
• Generate weekly reports using MS Access and submitted it to manager for status reporting
• Diagrammed parts of the deployment environment using MS Visio and Rational Tools
• Assist in risk management and implementation of migration plans
• Used MS Visio to create trouble shooting and process flowcharts
• Perform integration testing with the new system as and when the need be

Environment: Rational Requisite Pro, Rational Clear Quest, MS Visio, MS Access,

Confidential

Role: Business Analyst

Responsibilities

• Implement step by step process of client prospecting, need analysis, financial projections, product positioning and problem solving to execute end to end process of client relationship management to high net worth clients
• Design, manage and book Multi Asset Class Portfolio for High Networth individuals, through GAP Analysis and future value calculations. Formulate marketing strategies for client segment penetration
• Introduce and execute reference selling model of revenue focused International debt equity hybrid structures, across business units in Dubai
• Develop Marketing Strategies to partner with high end brands for lead generation and acquisition of new customers
• Perform Customer Due Diligence, KYC, Risk Rating, investment screening and selection, for the private client group, as per bank's Compliance and AML guidelines

Confidential

Role: Business Analyst

Responsibilities

• Gather and document the requirements for purchasing department to track the recovery of warranty cost by comparing the parts failure with cost recovered under warranty from the suppliers This involved working and integration with supply chain management group/system
• Successfully implemented critical projects like Part Receivable and Tracking, Reporting for Purchasing Department, Manufacturing Portal and was done in collaboration with Manufacturing, Purchasing, Warranty, Quality, and Supply Chain departments
• Worked as a lead business analyst for the part receivable project that tracked the parts from warehouse to the dealer/distributor and in case of failures from distributor/dealer to the warehouse
• Worked on financial analysis report for the purchasing department. Did extensive data querying, data messaging for requirement analyzing and updating the system master data. Defined complex business rules for web site access and data access
• Worked extensively with business/technical contacts from multiple subsystems as it involved integrating with various existing systems like warranty, rapid problem solving and supply chain management systems

Confidential

Role: Business Analyst

Responsibilities

• Provide personalized, convenient, confidential banking service for customers starting from a/c activation, deepening of transactions in the savings a/c, to becoming one point contact for clients
• Proficiently provided wealth management research and consultation services to HNI clients. Efficiently customized individual portfolio as per client's need, using portfolio management calculation tools.
• Initiate audit and compliance checks for mapped clients, and regularly monitored high value investment transaction process for AML/fraud prevention or Tax evasion checks
• Implement a multi-asset class order management systems in wealth management environment with back office investment product processing
• Facilitate peer group trainings on new products and processes as a part of learning and development