PROFILESeasoned professional with vast experience in interpreting, analyzing and reconciliation of data obtained from a variety of sources. Skills involve development and enhancement of the existing processes and methods to meet both internal and external analysis requirements. Proficient in utilizing analytical tools to better understand, control and optimize business opportunities. Possesses strong and effective communication skills essential in conveying results in analysis and investigations conducted; has great commitment to and affinity to meet deadlines without compromising accuracy and quality of work.

CORE COMPETENCIESGoal driven and results orientated • Ability to extract and manipulate large data sets for analysis • Investigative expertise of highest order - highly detail oriented and organized in multi-tasking and prioritize effectively • Creative and critical thinker, an effective problem solver with exceptional analytical and mathematical skills • Adaptable and competently skilled to assume responsibility • Outstanding communication skills to interact both with clients and cross-company workers • Knowledge of the handling customer issues • Out of the box thinking: thinking beyond existing practices and mindsets • Adaptability and ability to work under pressure

PROFESSIONAL EXPERIENCE

INDEPENDENT CONSULTANT

• Created and produced monthly company newsletter.
• Worked closely with property management on acquisition and development of acquired property.
• Created and implemented company policy and procedures.
• Created property database.
• Streamlined processes in the search potential acquisitions.
• Developed strong relationship with local contractors and management.
• Provided visual rendering of acquired property for management.

Senior Data Financial Analyst

• Created queries and ad-hoc reports for monthly finance close related to billing, operations, customer service and sales activities.
• Developed and maintained departmental databases to support analytical reporting needs through MS Access/Excel applications.
• Proactively performed root-cause analyses (RCA) for financial, billing, sales, and CRM’s to identify problems or events
• Assisted in the creation and implementation of SOX controls for Finance Department.
• Developed macros to expedite sales orders input and processing, effectively reducing monthly close by 1 day. Managed region wide billing/collection processes.
• Prepared and maintained client annual value reports used by senior management for evaluative opportunities.
• Responsible for collecting assigned receivables in compliance with SOX guidelines, ensuring all collection related problems and disputes (chargeback) were resolved.
• Participate in internal project workgroup(s).
• Developed complex forecasting tools using current technology/systems (Access, Excel, Monarch)
• Forensic auditing of Accounts Receivables

Senior Pricing Analyst

• Prepared financial analyses for management and sales to evaluate client services profitability.
• Created and developed spreadsheets databases through Excel.
• Responsible for the data integrity in all pricing model tools.
• Responsible for analyzing, monitoring and updating price changes
• Assisted internal/external clients in resolving proposed pricing and billing issues.
• Developed and maintained monthly/annual client pricing reports.
• Acted as a liaison between company and customer on contractual matters.
• Trained and supported billing team on system updates.
• Reduced time to process annual price increase by 25 days through design and automation of custom reports.
• Maximized opportunity for yearly revenue growth of $200K-$300K by creation and maintenance of regional database of annual client increases.
• Assisted Project Manager in converting existing mainframe system to new mainframe platform (VSE > MVS).
• Earned 15+ achievement medallions.

Pricing Administrator / Billing Analyst

• Batch processing of billing records to ensure accuracy and deadline compliance.
• Trained/supported billing personnel.
• Advised team of code changes for proper revenue recording.
• Established corrective action to assist region in achieving goals.
• Acted as subject matter expert (SME) for finance department functions on MVS workstations. Ensured Y2K system compliance and integrity for all billing files.
• Analyzed, researched and resolved potential lost business report resulting in lowering lost business reporting from $200K to $1K through analysis of client frequency and active features.

CAREER NOTES: Prior experience at Automatic Data Processing (ADP) as Billing Team Leader, Regional Coordinator, Accounts Receivable (AR) Department Supervisor, and Accounts Receivable (AR) Representative.

• Supervised 8 employees with total delinquency of $2M.
• Responsible for the collection of invoices on account
• Held past due delinquency level at less than 5%.
• Managed collection base of $600K.
• Researched customer deductions, often working closely with Sales, Billing, Customer Service Teams and Billing
• Tracked paper work pertaining to customer deductions
• Slashed delinquency percentage by 6% through persistent client calls to resolve billing issues.

EMPLOYMENT HISTORY

Confidential, Laurel Hill, North Carolina
Confidential, Clifton, New Jersey


EDUCATIONCourses in Computer Science

COMPUTER SKILLS Crystal Reporting (Oracle), Monarch, Access, Excel, PowerPoint, Outlook, SAP, AS/400 Query (Mainframe), MVS Operating Systems, and Windows NT Workstation, Quick Books