LMS & PMS Administrator / Online Course Developer Resume Kansas City, MO - Hire IT People

QUALIFICATION PROFILE

E-Learning Professional / System Management / Course Development / Excellent Communication

In-depth expertise in E-Learning Solutions, Talent & Performance Management Systems.
Advanced System Administration for GeoLearning/SumTotal and SuccessFactors
Proficient in organizing Online Webinars and Trainings – WebEx and GoToMeeting.
Advanced skills in using SCORM & AICC compliant courseware: Articulate and Camtasia.
Creative thinker with strong research and analytical skills for initiatives projects.
Excel in coordinating the efforts of diverse groups to work toward common goals.
Effective communication skills; excellent presentation and public-speaking skills.

EDUCATION & EXPERTISE

Superior skills in Excel, Access/SQL, PowerPoint, Articulate, Camtasia, Photoshop, Dreamweaver
Microsoft Certified Professional + Internet, Microsoft Certified System Engineer (MCSE)
M.S. in Sport Management/Marketing from Indiana University (2007)
B.S. in Telecommunication Management from Beijing University of Posts & Telecommunications (1997)

PROFESSIONAL EXPERIENCE

Confidential. Kansas City, MO |Verona, NJ
LMS & PMS Administrator / Online Course Developer Jun 2010 – Present

Led implementation of LMS (Learning Management System) & PMS (Performance Management System)
Establish LMS standard and processes; maintain the daily operation of the LMS & PMS
Monitored online learning projects, timelines and deliverables to ensure they are on track
Obtained deep understandings and advanced knowledge of LMS & PMS system, and utilize it to analyze and implement best practice solution for a broad range of LMS functions
Provided ongoing technical assistance for LMS & PMS users across the USA.
Acted as a technical liaison to the LMS/PMS providers to address technical bugs and other system issues from identification through resolution
Generate and customize Ad- hoc Reports; publish and distribute periodic reports to defined audiences
Assisted and coached other staff members in e-Learning design and development process

Sport Drug-Testing Train-the-Trainer Collector Mar 2008 – Jun 2010

Demonstrated excellent communication skills individually and in small/large groups in organizing onsite anti-doping services to clients.
Routinely conducted onsite teachings and evaluations to improve trainees’ organizational skills, communication and instructional skills, IT skills, integrity/ethical behavior.
Developed testing result management database, banned substances database and education marketing database for managing institutional clients.

Manager of Agency & IT Coordinator 2000 – 2003
Confidential

Responsible for customer retention and served as consultant for logistics optimization.
Performed departmental operating budgets preparation and activity-based cost / benefit analysis.
Provided hardware and software trouble shooting for LAN-based database system of the whole branch company; regarded as in-house IT expert in developing e-commerce, e-marketing, and internet service.

Equipment Control Coordinator 1997 - 2000
Confidential

Coordinated with over six branch offices in maintaining databases of container inventory.
Consolidated categorical data and predictive analysis to make strategic decisions for dynamic equipment inventory management and helped arrange sales and marketing strategies.
Provided excellent service to the clients while meeting the company-set financial standards.
Developed client management database; significantly improved the accountability of advanced operating budget analysis.