Network Setup Resume Profile

Current Employer

Confidential

Active Directory Account management
Exchange Account Creation and Management
Network Setup and Configuration
Network Troubleshooting TCP/IP, DNS, DHCP, SMTP, POP, IMAP
NTFS and Share Permissions
Setup and configuration of network printers and resources scanner, copier, DAS
Gateway/Wireless Access Point troubleshooting and repair
Providing custom VOIP solutions deploying equipment and optimizing with QoS
Implementing VPN and RDP solutions forwarding ports through gateway, configuring service on clients
Windows SBS setup, deployment, and maintenance AD DS, DHCP, DNS, FTP S , and IIS roles
Support for smartphones Android/iPhone/Blackberry
Google Cloud/Apps Experience
Troubleshooting the office suite Word, Excel, Outlook
Troubleshooting browser issues IE, Firefox, Chrome
OS repair and troubleshooting Windows XP/Vista/7, OS X, Linux
AV Equipment Setup and Configuration
Inventory Management
System Tune-ups Virus, Spyware, Malware cleaning and removal
Deploying File Servers share and NTFS permissions
Implementing DAS storage solutions, RAID 0, RAID 1, RAID 10 USB and ESATA drives
Wireless Security configuration with advanced restrictions Mac Authentication, ACL, high character, complex password encryption and security, WPA2 Personal limited Enterprise
Custom computer builds, laptop/desktop upgrades
Rom flashing, CMOS, wireless cards, routers, controller cards
Experience with Vmware, VirtualBox, and Hyper-V
Mobile Device Configuration and Troubleshooting Blackberries, iPhones and Android devices
DC jack repair/replacement, gaming console modification soldering chips, DC jacks

Past Employers

Confidential

Responsible for the migration backup, restoration, and configuration of important, critical, and vital user data for all members of staff
Daily use of Active Directory password resets, adding and removing users
Daily use of Norton Ghost to load images onto client machines for deployment
Outlook connecting to Exchange servers
Responded to assigned trouble tickets in a timely manner desk side support
Configuration and deployment of peripherals, as well as setup and configuration of network printers
Daily data entry for assigned work keeping logs of all work performed
Team lead for interaction with key members of upper management Project Manager, Department Manager
Balanced heavy work load with the help of the project team

Confidential

Hired as a technician and quickly promoted to department lead for Firedog computer solutions
Took our Firedog department to number one in sales and customer service on the East Coast out of the Circuit City division
Showed organizational skills when completely reorganizing the department including but not limited to: tools and utilities used in repairs, physical organization, documentation, and procedural responsibilities
Software installations
Hardware upgrades and repairs
Virus and Malware removal
Participated in sales

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