Summary of qualifications

An accomplished technical professional with more than 20 years of experience in the areas of personnel and program management, leadership, solution architecture, project delivery, and security. Skilled in the creation and implementation of infrastructure and architecture solutions for large, complex programs, risk management and mitigation, process improvement, staff and budget management, and project and application development lifecycle. Outstanding communication skills.

Core Competencies

Leadership Technology Solutions Analytical Skills Staff Management Risk Management and Mitigation Application Development Best Practice Implementation Communication Coordination and Negotiation Vendor Management Project Delivery Training and Mentoring

Work Experience

Confidential

• Lead large complex multi-million-dollar initiatives t provide security and infrastructure solutions for the enterprise:
• Manager of claims reporting team. Led the assessment of report redundancies t reduce maintenance costs.
• Dramatically reduced dependencies on external contractor expertise by enabling in-house developers through mentoring and staff matrix relationships with other teams.
• Delivered the company's first 3 Pega production systems.
• Formed a Center of Excellence for Pega development
• Manager of Pega Development team a new technology for IBC
• Manager of claims routing and tracking system. Worked with the development and infrastructure staff t stabilize the environment and reduce risk. Dramatically reduced the needed contractor staff levels t support this system.
• Manager of claims system development and production support staff. Refined technical approaches and delivery processes for developers. Worked with I.S. and Business counterparts t garner understanding of the importance of SAS70 controls, and established processes for requesting, approving, fulfilling, and tracking of data changes.
• Performed semi-annual performance reviews of staff, and managed bonus and pay increases.
• Organized cross-training and enablement plans for technical staff
• Managed direct reports with diverse skillsets - technical leads, architects, project managers, and developers COBOL, Java, Pega, C , PowerBuilder, Oracle PL/SQL, VB
• Resource Manager for IS Development staff
• Drove SDLC compliance and managed project risk.
• Worked with business partners t garner agreements on budgets, project accountabilities, and support SLAs.
• Engaged t take lead on several challenging, at-risk, high-profile projects. All were delivered successfully and on time.
• Project Delivery Management
• Built strong trust relationships with management in infrastructure, architecture, security, business partners, project Management staff, and other I.S. development teams
• Championed the concepts of proper requirement, architecture, delivery, and support methodologies t I.S. cross-functional teams and their business counterparts
• Streamlined code promotion methodologies for claims adjudication and routing systems
• Provided architectural input and oversight for numerous initiatives
• Focused on the creation, evaluation, and refinement of processes, accountabilities, and cross-team relationships for solution delivery and application support
• Delivery Process Improvement Committee Owner of the SDLC Development phase Standardized development process and artifact definitions
• Strong focus on risk management and process refinement and compliance
• Managed staff sizes of 30 employees
• Implementation of Oracle Access Manager as enterprise web-based authentication platform for all portals, including Member, Group, and Broker
• Creation of SAML federated SS solutions t partner web sites
• Implementation of infrastructure t enable inter-company collaboration through Instant Messenger, Outlook calendar sharing, and federated SharePoint site access
• Attended SANS Security Essentials Bootcamp class, and obtained GSEC certification

Confidential

Information Technologies Manager

• Operated in a dual role as Senior Architect and Project Manager, t deliver integrated, flexible, highly scalable, high-availability, web-based E-Procurement systems.
• Managed development personnel programmers and DBAs . Performed all management functions, including resource allocation and tracking, conflict resolution, status reporting, and performance evaluations.
• Negotiated cross-system requirements and terms of integration with customers, vendors, and third-party software providers in order t meet customer needs and budget.
• Managed projects through full development lifecycles, from requirement gathering and analysis, through QA and implementation.
• Performed ROI and cost/benefit analyses for alternate solutions.
• Designed infrastructure and online functionality for bidding, quoting, catalog searching, requisitioning, purchase order, receipt, and payment functionality.
• Architected numerous real-time and batch data synchronization solutions t integrate web-based purchasing systems with remote customer GL systems including SAP and Oracle Financials , vendor online catalogs punch-out , vendor purchase order fulfillment applications, and miscellaneous other system types. Integration architectures included web-enabled XML SOAP services, two-phased batch staging and processing mechanisms, and flat-file extract/import jobs. Enabled single- and bi-directional data exchange with disparate platforms running VSAM, Oracle, DB2, MS SQL Server and Informix as well as many others under Windows, UNIX, AS/400, and mainframe operating systems.
• Produced business and technical documentation, as well as training materials, for customers, vendors, and internal business and implementation staff.

Confidential

Senior Programmer/Analyst

• Performed complete analysis, proof-of-concept, design, construction, testing, and implementation of a proprietary bidirectional database synchronization solution. This application performed book-of-business synchronization for over 1200 disconnected salesperson laptops as they dialed int the central servers using modems . The solution leveraged real-time and batch VB6 components, Sybase Adaptive Server Enterprise, SQL Anywhere, Sybase Replication Server and Sybase Stored Procedures and Triggers.
• Streamlined Sales force systems, replacing nightly and weekend batch jobs with real-time processes.
• Managed the sales force help desk.
• Designed databases and coded client-server Visual Basic/Sybase/Unix systems for quoting, customer rollover, contract renewal, product and group maintenance, sales force automation, and data marts.
• Performed SQL and VB Optimization and Maintenance of SQL/Unix Scripts.

Confidential

Programmer/Analyst Consultant

Contracted t Martin Marietta formerly GE Aerospace t participate in design and implementation of their Cost Management System using Knowledgeware ADW, Micr Focus COBOL and CICS and XDB in an OS/2 environment for the IBM 3270/DB2 platform.

Confidential

Programmer/Analyst

AS400 COBOL and JCL developer for accounts receivable, accounts payable, payroll, and general ledger applications.

Technical Skills:

• Microsoft Office Suite, PowerPoint, Project, Visio, Mercury Quality Center
• Microsoft SQL Server, Sybase, SQL Anywhere, SQLLite, Oracle, DB2 UDB, MS Access, VSAM, Dbase, Informix
• Microsoft Visual BASIC 3, 4, 5, 6, .NET , COM/COM /DCOM, UNIX Script, HTML, XML, Pascal, Java VA, J2SE , C, Assembly Language, SOAP, MQ, COBOL, JCL, CLP
• SAML, InstallShield, SQL Enterprise Manager, Rapid SQL, KnowledgeWare ADW, Microsoft Visual Interdev, SourceSafe
• MS-DOS, OS/2, Windows 95, 98, 2000, NT, XP, Vista, Win7, UNIX, AS400, Microsoft IIS