| Employment | Confidential Storage Management TSM Administrator - Extensive experience building/supporting Storage Backup infrastructure for enterprise level multi-site accounts/customers.
- Experienced in multi-vendor Backup/Recovery products like IBM Tivoli Storage Manager TSM 5.x/6.x, EMC, Symantec Netbackup, and implementation of TSM for Database, TSM for mail, Disaster Recovery, and System Administration.
- Experienced with Tivoli Data Protection TDP products TDP for SQL, and Exchange.
- Expertise in Administration of IBM AIX 5/6, RHEL 5/6 and Windows 2003/2008 servers.
- Good knowledge of IBM 3584, 3576, and 3310 libraries.
- Experience working on various SAN products like IBM DS 4800/5300, NetApp FAS3200, and Brocade switches.
- Participated in multiple Disaster Recovery tests and recovery of TSM server.
- Extensive problem-solving skills for debugging TSM, operating systems, and network issues.
- Well-versed and knowledgeable with all audit/compliance requirements ITCS104, GSD331, KCO, SSAE16, QEV, URT .
- Excellent written and verbal communication skills, willing to learn and work on new technologies
- Skillsets
- IBM Tivoli Storage Manager, Symantec Netbackup, EMC, Administration, Implementation, Automation, Planning, and Troubleshooting.
- Business Continuity and Disaster Recovery Management.
- Global Delivery Framework concepts and methodology.
- ITIL methodology.
- Continual improvement methodology i.e. LEAN.
- Planning, Implementation, Configuration and Administration of Tivoli Data
- Protection for SAP/Oracle/SQL/Exchange and TSM for Virtual Environment.
- Storage Administration for IBM/EMC/Hitachi Storage and NetApp filers.
Confidential Storage Management TSM Administrator - Extensive experience building/supporting Storage Backup infrastructure for enterprise level multi-site accounts/customers.
- Experienced in multi-vendor Backup/Recovery products like IBM Tivoli Storage Manager TSM 5.x/6.x, EMC, Symantec Netbackup, and implementation of TSM for Database, TSM for mail, Disaster Recovery, and System Administration.
- Experienced with Tivoli Data Protection TDP products TDP for SQL, and Exchange.
- Expertise in Administration of IBM AIX 5/6, RHEL 5/6 and Windows 2003/2008 servers.
- Good knowledge of IBM 3584, 3576, and 3310 libraries.
- Experience working on various SAN products like IBM DS 4800/5300, NetApp FAS3200, and Brocade switches.
- Participated in multiple Disaster Recovery tests and recovery of TSM server.
- Extensive problem-solving skills for debugging TSM, operating systems, and network issues.
- Well-versed and knowledgeable with all audit/compliance requirements ITCS104, GSD331, KCO, SSAE16, QEV, URT .
- Excellent written and verbal communication skills, willing to learn and work on new technologies
- Skillsets
- IBM Tivoli Storage Manager, Symantec Netbackup, EMC, Administration, Implementation, Automation, Planning, and Troubleshooting.
- Business Continuity and Disaster Recovery Management.
- Global Delivery Framework concepts and methodology.
- ITIL methodology.
- Continual improvement methodology i.e. LEAN.
- Planning, Implementation, Configuration and Administration of Tivoli Data
- Protection for SAP/Oracle/SQL/Exchange and TSM for Virtual Environment.
- Storage Administration for IBM/EMC/Hitachi Storage and NetApp filers.
- TSM 5.x/6.x Advanced Administration Troubleshooting.
Confidential I.T. Specialist / Digital Engineer - Implemented helpdesk solution and process trouble tickets using Spiceworks.
- Support five 5 studio locations throughout Oklahoma and Texas via remote access, telephone, and in-person.
- Windows XP Pro/Vista/Win7 Operating System Programmer - Level 3. Installed and configured XP Pro for compatibility with the company's existing software applications.
- Maintenance and repair of 30 servers using Symantec Backup Exec, Genie Backup, and SmartWare Visual Backup
- File recovery using File Scavenger and Image Rescue
- PC Maintenance Technician - Level 3 - PC Engineer. Maintain, upgrade, trouble-shoot problems, and provide technical support to end users.
- Network support for Windows NT 4.0 and 2000 Pro, XP pro, Server 2003
- Microsoft DNS server administration
- Microsoft e-mail server administration
- Software support and maintenance of network routers and switches
- Current project moving from XP pro to Vista/Win7 and from 32 bit to 64 bit
- Working with Active Directory on Server 2003 to maintain domain users.
- Installed and designed new network and cable system using Category 7 CAT7 shielded cable to Government specifications.
- Provide 24/7 On-Call support to all studios
- In 2002, transitioned company from film and manual documentation to a fully automated system, including digital photography. This saved the company an average of 3 million per year. Provided initial training and ongoing support to traveling photographers
Confidential Chief Network Operation Technician - Manager of customer support and customer help desk
- Network Operations Center NOC technician
- Assistant to engineering staff working on network monitoring and configuring of Cisco routers, and Windows 2000 Pro users.
- Installation design, installment and trouble shooting R.F. issues and maintenance.
- Internal desktop support/network admin for Windows 2000 and Office 2000.
- Provide 24/7 On-Call support
Confidential Installation/R.F. Technician - Program AT T's equipment to integrate with customer phone systems
- Assistant to Engineering, aid with customer service and support.
- R.F. Studies, installation design, and layout for voice and data networks
Confidential Chief Network Operation Technician - Technical support for the company President and Vice President.
- Configure, maintain and troubleshoot radios and antennas
- Cisco 7500, 7200, and 6500 series routers
- Design and maintain customer database
- Network Operations Center NOC technician
- Administer network monitoring
- Internal desktop support for Windows 2000 and Office 2000
- Provide 24/7 On-Call support
Confidential ISP Level Network Administrator - Administrator of Windows NT 4.0, and Windows 2000 Services, including Back Office Packages Exchange 5.5, 2k, SMTP Relays, DNS, WINS, SNMP Management, System Management Server 2.0 and Proxy Services .
- Proficient in Windows 95/98 and 2000
- Network Operations Center NOC technician
- I interact well with customers in a high volume environment.
- Resolving difficult internet, email, DNS and connectivity issues are the main focus of work.
- Other duties include Host and Internet work Security
- Protocols: OSPF, BGP, EIGRP, IGRP, RIP, TCP/IP, DNS, WINS, DHCP, VPN, and IPSEC
- Hardware: Dell Power Edge, Compaq ML Series, IBM Net Infinity, Cisco 1600, 1700, 7200 and 7500 series routers and the Adtran and Netopia routers
- Working server administration
- Configure and troubleshoot Cisco 1600, 1700, 7200, and 7500 series routers
- Desktop support for customers
- Microsoft DNS server administration
- Microsoft e-mail server administration
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