OBJECTIVE
I aim to re-insert myself into the fast paced world of technology. I have an extensive hardware and software background. I have built and managed networks for several large companies such as Nichols Portland and Fiber Materials INC. While working as a contractor, I have also served private companies like Blue Cross Blue Shield and National Government Services.
EXPERIENCE
| IT Contractor Confidential - Memory upgrades for 14 Subway locations from Bar Harbor to Bangor and also Portland
- Contacting each site to co-ordinate times
- Tracking time and completion for each site
- Tracking mileage for billing purposes
| IT Contractor Confidential - T-Mobile Migration of the Oakland call center 700 systems from Windows XP to Windows 7
- Upgraded the systems as needed to accommodate the new operating system
- Installed and tested the soft phone software
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| IT Contractor Confidential - Field Tech for Hewlett Packard removing over stock systems from Bank of America.
- Ran a DOD wipe on the systems to assure all data removed
- Documented serial numbers on associated hardware and logged information into the HP website
- Emailed photos for confirmation upon completion to my HP contact
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| IT Contractor Confidential - Desktop Support for 900 onsite and remote users
- Ongoing tech refresh
- Blackberry setup and support
IT Contractor Confidential - Re-wrote all logon scripts for Anthem East in Maine, New Hampshire, Massachusetts, Syracuse, NY and Harrisburg, PA
- Edited the Active Directory to reflect the change for over 1000 users affected
- Reconfigured strategies and managed backups for Maine, New Hampshire, and Massachusetts, utilizing both Brightstor Commvault, and Computer Associates Backup Exec
- Managed, configured, and deployed desktops using Altiris for imaging and software pushes as needed
- Provided 24 hour coverage
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