Systems Engineer / Middleware Administrator

Advance Auto Parts

• Confidential , I provide services to assist Advance Auto Parts with architecting, administering, configuring, designing, developing and/or documenting the Confidential Application Server environments, the Confidential Commerce environments Confidential Application Server environments, Enterprise Services JEE-based applications.
• Duties Include: Environment and hardware architecture planning to help confirm infrastructure supports current and expected user loads. Configuration of the WebSphere Application Server and WebSphere Commerce development, test, and production environments. Configuration of the JBoss environments that host back-end services. Administration and operation of the WebSphere Application Server, WebSphere Commerce, and JBoss environments. Performance tuning of the WAS and WC environments, as actual operational data is gathered during performance testing and production operation. Documentation of infrastructure architecture, configuration steps, troubleshooting, and administration of the environments. Design and development of utility applications to support infrastructure needs. Design and development of Java web application to support infrastructure needs. Maintenance of and development of enterprise services JEE-based applications and data stores.

Services delivered:

• Implementation and support of RedHat Directory Server and OpenAM / Open DJ LDAP/SSO application and services.
• Delivered and coded web server analysis platform combining several freeware platforms and Perl / Python code on-demand. Full solution from inception to delivery. Designed, documented, and automated all technology solutions.
• Built and delivered Liferay Portal application from development to staging, and production environments.
• Introduced a freeware-based database solution for Hyperic monitoring solution utilizing PostgreSQL in a clustered environment.
• Delivered Atlassian Wiki applications to streamline and free applications and support to business and developers to replace cost-based solutions. Incorporated via SSO with existing Atlassian JIRA application.
• Built and delivered Liferay Portal application from development to staging, and production environments.
• Designed, built, and coded custom applications for homepage response time analysis, and other uses, using freeware Logstash, Beaver, Elasticsearch, and Kibana for data mining, and automated reports to Execs.

Systems Engineer / Middleware Administrator

Confidential

• As a consultant, I provide services to assist Advance Auto Parts with architecting, administering, configuring, designing, developing and/or documenting the WebSphere Application Server environments, the WebSphere Commerce environments, JBoss Application Server environments, Enterprise Services JEE-based applications.
• Duties Include: Environment and hardware architecture planning to help confirm infrastructure supports current and expected user loads. Configuration of the WebSphere Application Server and WebSphere Commerce development, test, and production environments. Configuration of the JBoss environments that host back-end services. Administration and operation of the WebSphere Application Server, WebSphere Commerce, and JBoss environments. Performance tuning of the WAS and WC environments, as actual operational data is gathered during performance testing and production operation. Documentation of infrastructure architecture, configuration steps, troubleshooting, and administration of the environments. Design and development of utility applications to support infrastructure needs. Design and development of Java web application to support infrastructure needs. Maintenance of and development of enterprise services JEE-based applications and data stores.

Senior Systems Engineer / Assistant Vice President

Confidential AVP / Systems Engineering / Operations Confidential Responsible for L2 support of the Bank Of America Dotcom and Online Banking environments, respectively.

Duties include:

• Triage Leader Serve as triage leader and technical SME for bridge lines for all SEV2 and 3 customer-impacting incidents. Assist Senior Leadership as SME for all SEV 1 production issues. Lead and assist with the development and growth of junior associates.
• Systems Administration Perform standard systems administration duties for UNIX Linux, Solaris, and AIX infrastructure. Proactively resolve any issues that are discovered inside the production environment. Resolve standard break / fix issues.
• Application Administration Troubleshoot / Identify issues with Confidential and JEE / J2EE applications. Engage and assist Level 3 Production Support and development teams with resolution of any issues discovered in the production environment.
• Change Operations Assist development teams with production code migration activities. Provide L2 and L3 support for the pre-production environment.
• Security Point of Contact I served as the liaison between our business group and Corporate Information Security concerning access requests, profiling, and associate's access level reporting / maintenance. Perform quarterly access reviews of approximately 300 associates, ensuring rule of least privilege is enforced.
• JAD Participant, Facilitator, and SME: Serve as required for JAD and Knowledge Transfer sessions.

Senior Systems Engineer / E-Commerce domain

Bank of America

Confidential

• Provided proactive monitoring and break-fix resolution across the eCommerce Enterprise. Provide L1-L2 support for Bank of America Dotcom Online Banking Channel.
• Provided L1 L2 support for WebSphere JEE / J2EE applications, and Systems Administration duties for UNIX environment. Engage and communicate to Senior Leadership details of production issues as required.

Systems Engineer / E-Commerce Domain

Confidential

• Officer, Bank of America Dotcom and Online Banking environments, respectively.
• Served as L1 Support for Bank of America Dotcom and Online Banking platforms.
• Duties included proactive monitoring and break-fix duties for the WebSphere / J2EE / UNIX environment, and escalating issues to the respective L2 or L3 teams as required.

Web Application Programmer / Systems Administrator

Confidential

Independent volunteer, assisting with P2P / B2B software development. Website developer, statistical reporting developer. Linux / Apache / MySql development and support.

Lead Programmer / Analyst, US Risk Management

Confidential

• Responsible for multiple infrastructure / development projects as a senior team lead. Lead developer and architect for the Delta Skymiles application and served as SME to transition team. Assisted application developers with PL/ T- SQL coding on all levels, and led the development-to-production transition of the project. Led and assisted Informatica developers with ETL automation of mainframe to midrange datamarting / data warehousing. Served as SME for multiple development teams. As a project leader, assured that new technologies succeeded and best practices were in proper order.
• Performed SME / Liaison roles for US RISK Management's UNIX environment, managing capacity / usage for multiple development teams, as well as standard UNIX Systems Administration duties. Served as technical lead / infrastructure and application architect for RISK projects across the board.
• Built and managed our teams' development environment, due to budget limitations. Provided cutting-edge technologies and training to our developers concerning transition projects. Served as Champion for new projects.

Sr. Programmer / Analyst Credit Operations

Confidential

• Public Company 10,001 employees AXP Financial Services industry
• MS SQL database developer / Crystal Reports developer. Assisted in day-to-day Credit Operations MIS tasks. Served as systems automation / process developer. Milestones: Provided infrastructure and coded data automation / retention processes concerning operational activity of floor-based credit analysts, including performance data. Assisted with development and support of Credit MIS Ops portal using Visual Studio.
• Served as SME for transition projects concerning Credit MIS teams. Responsible for consolidation / re-location / universal transition of Credit MIS's datacenters. Led effort to consolidate three datacenters into one location. Assessed hardware and software requirements for physical relocation. Provided all systems level recoding support during the transition. Authored all systems, hardware and software, and network diagrams / flows for the project. Developed collaborative applications for Senior Leadership. Digital Dashboards

Confidential

A Security, A Network Technology, MCP, MCSA, MCSE w/ Security / DB , OCA, OCD

12 years industry experience in developing and supporting web-based applications, infrastructure, and database administration and development.

Confidential

Completed Oracle Certification course work for Oracle Forms and PL/SQL Programming in 2009. Have all relevant Microsoft Industry course work completed for Infrastructure, Security, Network Technology, Systems Engineering, and Database Administration.