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Loan Officer Resume Profile

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KS

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Overview

Over ten years of business experience providing business analysis, project management, and hospital information system auditing services.

Experience

Confidential

  • Responsible for auditing of patient records to meet Meaningful Use compliance as deemed by the Department of Health and Human Services/CMS.
  • Responsible for recording the hospital's performance objectives, criteria, and core measures for Meaningful Use via Microsoft Excel spreadsheet.
  • Performed and tracked audits on hospital providers and community providers on a monthly basis for department Directors.
  • Reported on 16 separate numerator/denominator measures with 10 core items including up to 5 menu items for attestation and auditing requirements.
  • Accessed patient records through the hospital proprietary software and Cerner CPOE system for tracking and auditing purposes.
  • Received software training on Cerner Powercharts.

Confidential

Loan Officer

  • Responsible for Origination of residential and commercial loans.
  • Obtained State Origination License - State of Kansas with Federal Clearance.
  • Responsible for generating new clients and growing the business.
  • Generation of Insurance and Investment leads for other divisions.

Confidential

Marketing Specialist Supervisor

  • Supervised marketing teams across several divisions responsible for all marketing promotional material production, lead generation via telemarketing, customer service, large scale event planning, database management, and business development of several key expansion branches.
  • Utilized exemplary research and business analysis skills to develop new markets through business research and development for core expansion markets throughout USA.
  • Developed overview reports and competitive analysis reports to determine opportunities within new marketplaces and market penetration for sales division.
  • Provided key senior management with reports and presentations documenting market growth, core customer database information, and research of new target customer base.
  • Responsible for maintaining client data in a Microsoft Access database.
  • Prepared comprehensive prospect reports for sales teams, maintained prospect and customer databases, researched all industry related business prospects including Fortune 500 companies.
  • Designed and implemented key surveys and questionnaire projects for large clients such as Kraft Foods International, Inc.
  • Partnered with sister sales subsidiary, Canon Canada, Inc., to implement new call center encompassing both lead generation and customer service units.

Confidential

  • Senior Customer Service Representative
  • Responsible for all inbound customer service calls and customer relations resolutions.
  • Volunteer and Board Experience

Executive Board Member Confidential

The Lawrence Alliance is an Advisory Board to the Lawrence City Commission, which liaisons between the Lawrence citizens and the Commission to create a discrimination free environment in Lawrence. Board responsibilities include community wide awareness events, programs and resource development, fundraising, budget creation, marketing, communications and building partnerships within the local government, business and citizens to empower diversity and reduce prejudice and discrimination.

Confidential

A writer for the Acute Rehabilitation Life Stories program, which documents stories from patients. This promoted patient satisfaction with the entire health care experience and increases health care personnel knowledge and understanding of a patient's actions, responses and behaviors.

Confidential

A volunteer reader for the Kansas Audio-Reader Network, a reading and information service for blind, visually impaired, and print disabled individuals.

Confidential

Woman Build Steering Committee member responsible for fundraising, marketing: communication and faith relations within the community.

Confidential

Strategic Education Center is a non-for-profit organization, which provides tutoring services to children. Revamped and implemented new marketing program to obtain new partners and sponsors for the center. Received MAPPS certificate from the Kansas Department of Education to teach Math Parent Partnerships workshops to students and parents as part of No Child Left Behind Act.

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