Pmo Delivery Manager
SUMMARY
An experienced Technology Enterprise Program Manager in the Information Technology and Information Systems IT/IS space. I have successfully delivered Enterprise wide portfoliengagements in Application Development, Infrastructure, and Data Warehouse disciplines. I deliver breakthrough results with worldwide teams encompassing multiple countries. My program management and customer skills span planning, implementation and IT governance. This is evidenced by successful management of large-scale programs and projects in many diversified business areas such as brokerage, financial services, manufacturing, health care and medical industries. I have designed and implemented program management programs PMmanaging scope, schedule, budget, risks, issues, and change management with the appropriate project artifacts. My own Quantifiable Program Management Methodology is successful in reducing PMoverhead by 25 -30 , in financial, government and healthcare sectors.
SKILLS / Proficiencies
Banking, Brokerage, and Financial Systems Management / PMO | Healthcare / Blue Cross / Hospital IT Management / PMO | Program Management Director PMO | Strategic Planning and Implementation |
Director of Technology | PM/ Program Manager | Infrastructure Director | IT Governance |
Medicare / Medicaid CMS | Database Design Manager | Employee Mentoring | IT Auditing Manager |
Business Development | JAVA / Oracle Management | Risk Management | Financial Management |
WBS and WBS dictionary | MS Project / Clarity/Lotus Notes | CMMI Level II III | BI and ETL Projects |
Communication / Infrastructure - Design and Maintenance | Project Charter and Plan / Stakeholder Management | Budget P L, EVM, Costing Management | Application Systems / Green Plum - Development Manager |
Application Development Manager | Project Monitoring / Control | Government PMMgr. | Sales Delivery Support Mgr. |
Accountabilities / Experience:
- Program / Project Management 22 Years PMDevelopment / PMManagement 16 Years
- Director / Senior Level Experience 20 Years IT governance and SDLC Implementation 10 Years
- Banking and Financial Programs 16 Years Government and Healthcare Services 16 Years
- Business Development Experience 15 Years Sales Management Experience 15 Years
- International Engagements 15 Years Manage Development teams India/Philippines/Europe -15 Years
- Audit and Risk Management 12 Years Project Cost / Budget / EVM Experience 12 Years
MD STAT, LLC, FALLSTON, MD Managing Director EPMEngagements from
Owner of LLC Providing Management of Infrastructure Implementation, Software Development, and IT products/services
Contract Customer - Project Title Dates Subcontracting Provider
- Confidential PMDelivery Manager
- Infrastructure Program Manager
- Senior IV V Technology Advisor
- Senior PMManager
- Senior Program Manager
- PMDelivery Manager
- Senior PMManager
- Senior Program Manager
- Application Development Mgr
- Senior Program Manager
- Senior Program Manager
- Senior Program Manager
Confidential
Senior Level Engagements
- Overall cost savings resulting from process improvements tprogram management methodologies.
- Demonstrated effective results in Identifying and implementing areas of improvement in the PMO.
- Implemented EPMmethodologies which reduced Program Management overhead by 25 -30 .
- Made significant improvements by Instructing and training teams in delivering EPMmethodologies.
- Developed and implemented key communication strategies for delivering EPMprocesses.
- Reported tCI/Executive Steering Committee for high visibility Financial, Government, Health Care Projects.
- Identified areas of improvement and implemented recommendations for Executive PMEPM.
- Developed Executive C level portfolireporting utilizing Quantifiable Program Management.
- Implemented Enterprise level solutions in Project management which have resulted in cost savings.
- Boardroom presentations tcorporate executives on resulting improvements tthe EPMO.
- Independent Audit and Review for SDLC and PMStandards.
- Successful IV V reviews of EPMMethodologies for NY State and Maryland Dept. of Health.
- Process improvements in EPMMethodologies and that increased corporate Portfoliefficiency.
- Identified and implemented key performance indicators used tgauge the effectiveness of the EPMO.
- Infrastructure Implementations Win 7, Win 8 Office 365, Exchange, Compliance, and High Profile Rollouts.
- Successfully delivered large scale rollouts more than 10,000 seats of enterprise wide applications
- Implemented breakthrough strategies for effective enterprise wide rollouts
Program Management Engagements
Confidential
- Initiated and Developed a Program Management Office PMstructures for 4 organizations.
- Developed PMDocumentation Standards and Procedures for projects at 4 major Organizations
- Successfully implemented process management change management and organizational management.
- Accountable for the development of project delivery and timeline standards for the PMO.
- Responsible for identifying reporting and managing Risk / Issues and Risk Management process.
- Utilizing SharePoint developed repositories for corporate artifacts i.e. Dashboards / Risk Logs .
- Managed complex development teams tData Warehouse teams tsuccessfully produce extraordinary results
- Development teams, of more than 60 Application Developers, Database Engineers, and Report Writers
- Managed Independence Blue Cross IBX team tdevelop an Enterprise layer interface tHighmark
- Implemented a Service Oriented Architecture tconnect IBX with WebMD.
- Successfully implemented a data warehouse reporting system for NY State Dept. of Health MMIS.
- Created systems development management structures and program level oversight for the corporate SDLC.
- Managed multiple teams for implementation of software development and infrastructure projects.
- Managed multiple application development teams - remote consultants India/Ireland/Philippines/local .
- Worked with Technology Directors, Board of Directors of companies tdeliver Enterprise projects.
- Interfaced with NY State Dept. of Health CIO, CMS CIO, and various corporate CIO's and subordinates.
Project Management Engagements
- Developed and maintained program dashboards/reports, records management, issues, bottlenecks, concerns.
- Implemented documentation standards of daily activities as well as project and performance budgets.
- Managed support teams, provided Program / Project support as needed - Approved functional specs.
- Performed portfoliproject support, project scope and problem resolution roles
- Accurately kept abreast of controls tmanage system conversion projects. Managed all system changes
- Reported portfolicompletion achievements tPMO, following Corporate PM/SDLC guidelines.
- Planned /tracked project activities using Clarity and Open Workbench treport status and delivery.
- Delivered ERP Enterprise Resource Planning projects using Hyperion, and PeopleSoft.
- Successfully and effectively delivered programs / projects within budget and timelines.
Financial Engagements - Executive Application Development Solutions
- Portfoliprogram support, project scope and problem resolution roles within the organization.
- Cost Savings resulting from recommended Program Management techniques.
- Developed PMProgram Strategy for Merrill Lynch, New York Life and JP Morgan Chase.
- Developed SharePoint PMsites, interfaced directly with Clarity, and worked within internal SDLC standards.
- Developed management reporting CIdashboards with results reviewed by Corporate management.
- Reviewed, developed, prioritized project plans, and delivery of various programs within the SDLC process.
- Interfaced the development team, ensuring JAVA/ 2ee, BI applications were programmed tPMstandards.
- Successfully managed multiple project teams, program dashboards / reporting results tthe CIand CTO.
- Developed and maintained PMrecords management processes, issues, bottlenecks, concerns.
- Managed the project support team, and provided program level support as needed.
- Managed the development team implementing a new Oracle database structure for JP Morgan Chase.
- Implemented the conversion of existing Data Warehouses tnewly designed systems.
SharePoint Project Development Solutions
- Implemented SharePoint as a Corporate Program Management tool at 4 Organizations
- Designed Program Management Office standards through SharePoint sites
- Developed a SharePoint tracking system for tracking risk and issues
- Used SharePoint tdevelop and deliver Risk / Issues and Change Management standards
- Managed the development of SharePoint teffectively manage projects/programs
- Developed PMMeta Data and implemented it's use in reducing program delivery time/ management review
- Utilized Meta Data and SharePoint data dictionary taccumulate real time reporting
- Implemented Corporate level site treport project progress in real time
- Managed SharePoint Programmers tproduce multiple SharePoint Dashboards and Sites
- Confidential Director, Information Management Services
- Managed 40 direct reports and 25 indirect located throughout the US, responsible for the success of engagement projects and consulting management. Responsible for the business development success of the global operate group.
- Successfully developing, delivering, and implementing a change management system tFortune 100 Corporations.
- Delivering multiple worldwide projects on time and on budget, standardizing records management.
- Working with corporate management tdevelop a 400 Million annual budget in line with the corporate objectives.
- Design of testing strategies and reports - Reviewing and implementing project proposals and statements of work.
- Supported 5,000 field managers with Level 1,2 3 help desk teams.
- Performing full staffing and working with HR tdevelop and Mentor personnel.
- Publications / Presentations
- Freelance writer: Baltimore Examiner Technology Section Baltimore Sun - Business Section
- Internal Audit Alert / Warren Gorham and Lamont Publishers PMI Publication Author - Various articles for PMI
- Instructor / Adjunct Professor Cecil College, Harford County Maryland /Norwalk Connecticut - Community Colleges
- Project Management Microsoft Access Instructor Application Programming Microsoft Office Suite
- Developed Curriculum for Project Management PMP Certification ,
- Developed and Implemented Curriculum for Program Design and Analysis, Basic / Cobol Programming
- PMI Featured Presenter: Breakthrough Program Management Communicating Through Language
- Microsoft Explorer Conference Presenter: Project Managing Microsoft Exchange Implementations