PROFESSIONAL SUMMARY

I have over 10 years of increasing responsibilities and expertise in administrative and clerical functions. I have the ability to work independently with minimal supervision however I am also a team player that work exceptionally well with others. I always strive to meet all of my assigned duties in a correct and punctual manner, while exuding a professional and pleasant demeanor.

SKILLS

Windows 1995/2000, Word Perfect, Microsoft office 2007/2010, Microsoft Excel, Microsoft Outlook, Lotus Notes

Typing 50wpm, filing, faxing, photocopying, Xeroxing, multi-line telephones, time and attendance, maintaining and scheduling meetings, maintaining office calendars, accounts payable, spreadsheets, data entry, handling office mail, Internet Explorer research, customer service, attention to detail

EXPERIENCE

Confidential

Administrative Assistant

• Worked closely with the Director of Equal Employment Opportunity, handling day to day needs
• Maintaining and scheduling appointments and meetings on Director's calendar
• Prepared travel and travel itineraries for Director the Director of Equal Employment Opportunity
• Prepared daily conference room schedules and calendars
• Ordered and maintaining office supplies
• Maintained office upkeep
• Handled and distributing mail
• Mailed out EEO cases to complainants, and attorneys
• Answered incoming calls
• Scanned confidential material to EEO Employees
• Prepared and maintained confidential files implementing a filing system
• Assisted with Paralegal assignments and duties
• Performed all admin duties

Confidential

Administrative Associate

• Worked closely with the Director of Health and Human Services, handling his day to day needs
• Prepare Director's 2 week calendar to review every Tuesday through Friday for upcoming meetings
• Prepare, record, and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material
• Organize travel schedules and book reservations
• Prepare travel package for the director when he has scheduled meeting out of the office. The package includes: agenda, directions, hotel, flight, and rental car information
• Coordinate with individuals and organizations that would like to meet with the director of Human Health and Services
• Ordering and maintaining office supplies
• Maintaining office upkeep
• Perform in Microsoft word, excel and outlook.
• Maintaining and scheduling meetings for supervisor and director using Microsoft Outlook
• Open, sort, and distribute mail.
• Maintain and validate time and attendance
• Preparing conference rooms for meetings and conferences
• Created and maintained manual and automated information filing systems

Confidential

Administrative Assistant/Receptionist

• Schedule and verify appointments and meetings for manager.
• Maintain and schedule the director and the manager's calendar in Lotus Note
• Prepare, format, and edit memos for signature
• Validated time and attendance for employees
• Maintained hard copy and electronic filing systems
• Created travel expense reports in Microsoft Excel
• Created and maintained inventory reports for supplies in Microsoft Excel
• Ordering supplies for office
• Answered multi-line, high volume telephones and electronic inquiries and forwarded telephone calls and messages to appropriate person
• Greeted visitors, determine nature of dealing and send visitors to correct person
• Supported staff in project based assignments
• Handled and sorted incoming mail
• Responded to routine correspondence

Confidential

Manager Support Assistant

• Preparing and handling files, faxing, and PowerPoint presentations

• Answering high volume calls and routing to various departments
• Distributing and sorting mail
• Creating order tickets for facilities department
• Creating Excel spreadsheets for work orders in facilities department
• Requesting quotes from different vendors for office furniture and supplies
• Creating excel spreadsheets for uniform inventory
• Upgrading office promotion list for potential candidates
• Handling employees time and attendance
• Preparing various memos and correspondences for upcoming events, holidays, and meetings
• Scheduling job interviews for potential employees
• Perform general administrative duties including but, not limited to: photocopying, faxing, mailing, filing, and performing in Microsoft office suites.

Confidential

Front Desk Receptionist/Administrative Assistant

• Greeted, assisted, and directed guests, workers, and visitors of the general public
• Created and modified documents using Microsoft Word
• Answered high volume phone calls using multi-line phones, answering inquiries, and routing calls to appropriate person and/or department
• Sign for and distribute UPS, FED EX, Airborne packages
• Research, price, and purchase office furniture and supplies
• Coordinate and maintain records for staff office space, phones, parking, company credit cards, and office keys
• Prepared correspondence and memos for events, closings, and upcoming meetings
• Prepared and maintained invoices and expense reports
• Handling all employee request and work assignments in Outlook
• Prepare conference rooms for meetings and luncheons
• Order lunch for conferences and meetings
• Perform general admin duties as required

Confidential

Front Desk Receptionist/Administrative Assistant

• Answered multiple phone lines and directed to appropriate staff member or voicemail.
• Provided administrative support by processing incoming and outgoing mail.
• Assisted accounting department with weekly check runs by copying and filing invoices and checks.
• Maintained full supply stock and ordered accounting supplies such as accounts payable checks and envelopes.
• Provided end-user support for applications such as MS Word, Excel, Outlook and Power Point.
• Interacted with clients in a bubbly yet professional demeanor.
• Assisted in resolving customer and employee inquiries regarding payments.

• Overhead paging staff members
• Directed the employees, guest and general public to the right staff member or department
• Maintained and handled a sufficient record of office supplies
• Ordered office supplies
• Handled and distributed all incoming and outgoing mail
• Maintained a hard copy and electronic filing system
• Provided administrative services for the office manager
• Preparing office correspondences and memos such as department closings, meetings, and office activities
• Scheduled meetings and appointments for office manager in Microsoft Outlook
• Data Entry
• Prepared conference rooms for meetings, office parties, and seminars
• Ordered food for special office events

Confidential

Front Desk Receptionist/Administrative Assistant

• Focal point of contact to greet and assist visitors, clients, and personnel
• Answering calls and routing using multi-line telephone
• Maintained office manager calendar in Microsoft Outlook
• Scheduled teleconference and office meetings
• Prepared and maintained spreadsheet in Microsoft Excel for petty cash
• Received and directed telephone fax messages
• Directed staff members visitors to the appropriate staff member
• Supply and manage office supplies and equipment, machines, or properties to office and manufactures, kitchen utilities.
• Coordinate with manager to prepare morning meeting every third Monday of the month.
• Handled and distribute all incoming packages and mail
• Conference booking, travel and hotel arrangements for upcoming seminars and events

Confidential

Administrative Support Specialist

• Adeptly handled administrative matters including screening calls, photocopying, filing, and faxing
• Prepare and perform in accounts payable functions using Microsoft Excel spreadsheets
• Coordinated meetings off-site for staff members
• Scheduled telephone conferences
• Prepared conference rooms for meetings, luncheons, trainings, and office parties
• Input all data for Fed Ex packages in Fed Ex powership for daily pick-up
• Sort and distribute all incoming and outgoing mail
• Ordered and maintained office supplies
• Maintained and validated time and attendance for employees
• Maintained hard copy and electronic filing system
• Prepared travel arrangements that included booking flights, reserving hotels and rental cars.
• Provided traveler with agenda and itinerary in travel packet