Business Systems Analyst Resume
Washington D, C
Objective:
To attain a challenging position that will enable me to utilize my strong technical skills and experience.
Technical Skills
- MS Office Suite: Word, Excel, Power Point, Publisher and Outlook
- Adobe CS3 Suite: Photoshop, InDesign, Dreamweaver, Flash, Illustrator, PageMaker and Coreldraw
- Content Management System: e-Publish, Plone , Aptrix, Kana Studio and Franklin
- XHTML, Cascading Style Sheet, Intranet/Internet, FTP and JavaScript
- Google Analytics, Omniture, IRIS, Lyris, Library of Learning, Lotus Notes, IMIS, List Pilot, WebEx and Discussion Forum
- Familiarity with social marketing tools such as Facebook, MySpace, Twitter, WordPress and YouTube, LinkedIn
- Familiarity with Search Engine Optimization (SEO) and 508 compliance guidelines
- Electronic image formats (TIFF, GIF, JPEG, EPS, PNG)
Work Experience
Confidential, Washington D.C. (Aug. 11 - Present)
Business Systems Analyst
- Day-to-day management of website content and special projects
- Maintain, update and post information in the web and ensure consistent look and feel
- Perform quality assurance for the websites
- Hand-code and maintain web pages in HTML
Confidential, Washington D.C. (July 09 – Aug. 11)
Webmaster
- Maintained, updated and posted information in the web and ensured consistent look and feel
- Reviewed and edited publications to ensure quality of the publications/web pages
- Wrote unique titles and descriptions for various web pages
- Drafted brief summaries of each case study from longer PDFs for the external sustainability website
- Repurposed and formatted content received in a variety of formats and languages from content experts and published the material online
- Designed Brochures, Books and Posters
- Designed, created and edited video and audio for DVD/CD
- Reviewed the Health website for accuracy of content, missing links and format
- Researched and uploaded publications to update the Health publications page
- Ensured that site content and design complied World Bank web policies and regulations
- Developed and enforced metadata, such as description and keywords to aid in site indexing
- Migrated content (Tobacco, Malaria etc.,) to the new Health website and ensured the links were working, researched and uploaded data from various external sources for the missing links
- Extended the reach of online resources through electronic newsletters and other media and making those available to staff, partners, and clients
- Analyzed the usage of websites and interpreted website impact on users and users' needs
Confidential, Washington D.C. (Jan. 08 – May 09)
Web Coordinator
- Designed, created, edited and proofread for various publications, board book and newsletters
- Created banners (animated) and sponsor logos for various conference pages
- Created graphics and selected photos to be displayed on the home page and the blog
- Used Google Analytics to identify 'marketing experiments' to test ideas for improving website usage
- Maintained, updated and posted information in the web and ensured consistent look and feel
- Trained staff to use Content Management System, List Pilot, Webinar, Discussion Forums and IMIS
- Troubleshoot and maintained website and other applications
Confidential, Washington D.C. (Mar. 06 – Sept. 06)
- Managed office tasks such as correspondence, shipping, electronic and paper-filing documentation and kept files updated
- Drafted and/or finalized standard letters, memos, and e-mails
- Proofread and edited for the various publications
- Assisted with the preparation and on-site support of conferences
- Worked as liaison for the Manager with internal counterparts and external clients
- Handled multiple duties as assigned by the Manager, and provided back-up support
Confidential, Washington D.C. (Aug. 05 – Dec. 05)
- Fielded and directed calls and managed the front office
Confidential, Jessup, MD (Nov. 03 – Jan. 05)
- Processed data entry from Transnet Orders, faxes and phone orders received from customers
- Coordinated daily operations and handled office tasks such as correspondence, shipping, file management and database administration
Confidential (June 97 - June 03)
- Designed, compiled, published and marketed the Diary and Business Directory
- Proofread and edited for the various publications
- Designed and printed office stationery and brochures
- Marketed and supplied corporate gift items to clients
- Sourced products locally & overseas as per clients’ requirements
- Marketed and supplied school uniforms
Confidential (June 95 – June 97)
Tele-marketing Manager
- Assigned targets for the team and motivated them to achieve it
- Developed, designed and drafted content for advertisements
Education
Bachelor of Commerce
Relevant course work: English, Principles of Marketing, Banking Practice and Theory, Cost Accounting, Secretarial practice, Commercial Mathematics, Business Economics.
