Systems Engineer Resume Profile
CT
Profile
Senior Information Systems manager with extensive experience in Applications Programming, Systems Programming, Operations Management, Consulting and Project Management. Expertise in IBM mainframe hardware, operating systems and telecommunications, as well distributed platforms and application and web server technology. Proven track record in achieving significant cost reduction through eliminating redundancies and via vendor negotiations. Specialist in Disaster Recovery and Business Continuity planning. Strong presentation skills honed presenting at all executive, peer, and student levels.
Professional Experience
Confidential
Senior Consultant - Support Systems
- Responsible for implementing and maintaining various systems monitoring, availability, capacity planning, and alerting software.
- Specialist in end-user response time tracking and reporting.
- Reason for leaving: Consolidation of IT offices
Confidential
Independent Subcontractor
- Brought the AOL Marketing database back in house from an outsourcer. Managed the move using Microsoft Project.
- Documented in detail the new bi-weekly database update jobs.
- Set up and executed database backup jobs for Disaster Recovery, as well as the cycles for shipping new disaster backups offsite and bringing outdated tapes back.
- Documented business continuity and disaster recovery plans using LDRPS.
- Reason for leaving: Corporation closed Rye offices
Confidential
Senior Systems Engineer/Technical Team Leader
- Specialized in working with customers' web servers and call center desk tops to track and evaluate end-user response time and server performance, reliability, and availability.
- Scheduled a staff of 12 SE's in the NE region.
- Responsible for assisting the various marketing teams in working with customers on pre-sales support, including product demos, installations, pilots, and customization.
- Reason for leaving: Company downsized by half and was sold
Confidential
Director - Mainframe Operation Services
Managed a staff of 12 managers, systems programmers, and computer operators in Stamford data center, and a staff of 20 managers, systems programmers, DBAs, LAN C/S technicians, help desk telephone technicians in Cheyenne, WY.
Confidential
CENDANT CORPORATION cont'd
- Responsible for hardware, software, purchasing, leasing, scheduling, overall data center management, and staff development. Managed 600 growth in CPU mips and DASD Megabytes over 24 months, on or under budget.
- Rebuilt struggling Stamford systems staff from one to a well-functioning team of six
- Coordinated pre- and post-acquisition activities associated with Cheyenne division
- Re-staffed Cheyenne Data Processing department integrated their activities with Stamford and Trumbull centers.
- Set up Disaster Recovery for Stamford Cheyenne Data centers, and ran annual tests successfully
- Reason for leaving: Relocation of position
Confidential
Manager - Technical Support Operations
- Managed a staff of 10 systems programmers, computer operators, and data entry clerks. Responsible for hardware, software, purchasing, leasing, scheduling, and overall data center management.
- Reorganized hardware and software inventory in order to streamline maintenance and lease invoice payments.
- Eliminated redundant and obsolete software licenses, reducing costs by 35 .
- Reduced mainframe outages by 95 by installing an Uninterruptable Power Source.
- Directed successful outsourcing of mainframe data center.
- Managed the selection, acquisition, and installation of multiple large and medium sized RS/6000 servers.
- Instituted Business Continuity Plan. Performed Business Impact Analysis to assess Disaster Recovery requirements.
- Reason for leaving: Outsourced IT
Confidential
Partner
- Provided systems programming consulting and services to clients. Conducted marketing activities for new clients, and set contract pricing. Hired, trained, managed and scheduled consulting staff.
- Established East Coast office of Ohio based firm, increasing annual gross billing by 400 .
- Increased customer base with over a dozen recognized Fortune 500 clients.
- Devised systematic procedures for smooth flexible installation of operating system upgrades.
- Improved company recognition via customer technical presentations at industry conferences.
