Scrum Master with 14 years IT experience in project management, technical analysis, software design, architecture, technical leadership and hands-on development of large software projects in Payments, Finance, Healthcare domains and ERP systems. Facilitated lead projects with Waterfall SDLC and Agile methodologies, and successfully lead people, process and technology to project completion. Result driven with excellent planning, co-ordination and problem-solving skills. Worked for Walmart, A Fortune 1 company on the Fortune 500 list and one of Fortune's Most Admired companies.

In my current role at ZT Systems, NJ, an American organization with branches in China and Europe, I am responsible for project leadership, Agile Scrum sprint planning, sprint retrospective, daily stand-up meetings, maintaining product back logs, tracking and removing task impediments of the team.

I have traveled across the globe worked on architecture, development of successful Windows, POS, EFT, Retail, and Web applications for various Fortune 500 companies viz Walmart, Western Union, NCR, Shell, Chevron, SBC, Invensys and Rainbow Technologies in USA, Australia India.

Skills

Performed the following major functions:

• Lead and managed teams on Syspro ERP System, Microsoft Windows, Web and UNIX technologies.
• Certified PMP, Certified Scrum Master, Over 5 years of effective planning, estimating, executing, tracking, monitoring controlling of projects.
• Integrated project tasks identified and mitigated project risks and opportunities.
• Set and managed client and stakeholder expectations. Performed day-to-day team communications, issues management, weekly/ monthly status reporting, in both a projectized and matrix environment.
• Set project processes, created project plans schedules, quality plans, assured project quality and project delivery in-scope, on-time, and budget.
• Organized project tasks and activities for effective and efficient utilization of systems, processes and resources, and minimize project costs.
• Successfully lead team of 12 members, diverse and cross-cultural, distributed over different time-zones.
• Created Request for proposals RFP , Statements of Work SOW documents and tracked budget, billing invoices.
• Excellent inter-personal, communication, written/verbal skills, documentation presentation skills.
• Exposure to various Industry standards viz. HIPAA, D.0, PCI, EMV,
• Experienced in both Waterfall SDLC Agile SCRUM full project life cycles.
• 5 years of experience in Sprint planning, Conduct Daily SCRUM meeting, Backlog updates, Stories updates, Continuous Integration, Continuous Testing,

Experience Details

• Scrum Master implementing Syspro ERP System at Confidential . ZT Systems is a successful American organization with support from China and Netherlands providing data center servers, racks, cloud computing infrastructure and IAAS to top Fortune 100 blue-chip companies. China is one of the largest growing economies across the globe and helps us in assembly of the servers and racks. The large project requires business process analysis, documentation, design, development for the Financial, Distribution and Manufacturing processes for the organization.
• Data migration and customization for various modules viz. Purchase Orders, Sales Orders, Inventory Warehouses, Bins setup Accounts Payable, Accounts Receivable, General Ledger, Invoicing, Crystal Reports and shipping from old system to new ERP system. The project requires co-ordination between various contractors of Syspro, Ritescan, FedEx and other developers.
• Sprint planning, Conduct Daily SCRUM meeting, Backlog updates, Stories updates. Project planning, risk identification and mitigation, management of stakeholder expectations and providing status reports.
• System Administration Setup and maintained Syspro Servers, Operators, Clients, SQL 2008 Company Databases. Scheduled or provided generic User support and training.
• Tools technology used: SCRUM, Syspro ERP, MS SQL Server, Visual Studio .Net, SSRS, MS Office, MS Project, MS Visio.

Confidential

• Technical Lead and Analyst for the Cash on Network project at Walmart. Responsible for analysis and co-ordination between various teams at Walmart Information Systems Division. The project seeks to send cash prescriptions electronically to RelayHealth to perform REMS checks and edits on the D0 messages. FDA mandates the REMS program - certification of the patient, pharmacy, and prescriber for high risk medications before the prescription can be filled. Cash prescription will now have the same edits and alerts as insured patients and will be recorded on the RelayHealth network. This increases patient safety, compliance, expands sales to existing customers, increases Customer Loyalty, increase customer retention and increases net profit.
• Created WBS, assigned team tasks, created design documents, developed code and implementation rollout plan.

Role: Technical Lead. Designed, developed, troubleshooted coordinated development.

Tools technology used: C, C , SQL, Visual Studio, Informix, SQL, HP Quality Center, UNIX AIX 5.2, 5.3, Linux , MS Office

Confidential

Role: Scrum Master

• Lead design, development and maintenance of large projects for POS applications approx 60 person-years effort in total installed at 180,000 locations across 140 countries. The Translink, Moneylink, TMT IVR CSC POS applications facilitate easy recording funds transfer from one global location to another.
• Successfully managed with 'hands-on' development of multi-million dollar projects viz. Convenience, Over-night Home delivery, Fusion, Gen III, Support for on multiple Windows OS viz, Vista, 2003, Terminal Server/ Citrix server, Windows 7.0, Support for multiple hardware viz. Pinpads, printers.

Role: Scrum Master. Lead coordinated development and delivery.

• Customer interface. Participated in planning, requirements, design, development QA of projects with business IT development teams.
• Set and managed client expectations. Performed day-to-day team communications, issues management, status reporting during development, QA UAT cycles. Maintained meeting schedules, meeting minutes and action items.
• Sprint planning, Conduct Daily SCRUM meeting, Backlog updates, Stories updates.
• Evaluated processes techniques and 3rd party tools.
• Successfully delivered all projects within scope, on-time and on-budget.
• Installations increased from 25,000 locations to 180,000 locations globally, making this project highly successful.
• Tools technology used: Microsoft Project 2000/ 2003, MS Visio, JIRA, TeamPulse, Webex, HP Service Desk, Visual Studio, C , VC 6, VB, ActiveX, COM, .NET, MS Access, Tandem .

Confidential

Developed an Electronic Payment Solution EPS on Windows that provides a transaction based kernel on which Card POS transactions can take place. This middleware EPOS application uses the ISO 8583 AS 2805 messaging protocols to communicate to the Banks/ acquirers. The EFT system consists of 2 major EPS components, EPS server and EPS Client. The EPS Client is the application where the POS PIN pad / CRID is installed and provides the interface between the PIN pad / CRID and calling application. The EPS Server provides the communication channel from the Clients to the hosts.

Role: Project Lead.

Lead effectively coordinated development teams distributed over different time-zones. Lead requirements, design QA, and worked on solution architecture, 'hands-on' development and project delivery. Effectively documented converted business requirements to technical specifications at NCR Melbourne, Australia at project start-up. Performed project monitoring, tracking, code reviews and provided weekly status reports to customer and senior management.

Tools: Microsoft Project. MS Office, MS Visio, VC , MFC, ActiveX Controls, ATL COM, Windows Services, WebEx.

Confidential

• Designed developed the application for SBC, Missouri. The project is a rewrite of an existing system in MS Access and Citrix Server. It enables users to get information on its customers, generate reports, bills and remotely administer, assign rights to others.
• Designed developed an ActiveX control with a Doc- View architecture. This ActiveX control is hosted in a web browser, and is available on the web. The control automatically downloads to the client machine when a user visits the URL.

Role: Software Engineer. Design, development / coding. Developed the core ActiveX Control code with a Doc-View architecture. Developed database-access classes using ADO, Registry classes, File Access classes, Dynamic customization and presentation of GUI as per rights assigned to the logged-on user. Responsible for code integration, build, version control using VSS, and Release of the software.

Tools: VC , MFC, ActiveX, ATL, ADO, Adobe ClipPDF library, SQL Server 2000.

Confidential

Worked on the development of iCon Meter Configuration Software at Invensys, Asia Engg Center, Pune, a Fortune Global 500 company. This software tool is used to configure remote electronic ANSI compatible power measurement meters using the ANSI C12.18 / C12.21 communication protocol and the ANSI C12.19 data structure. The software is used to configure new ANSI meters, configure the gateway, change data in a meter and troubleshoot a meter and gateway while in operation. The tool connects to the meter through an optical port, RF port and either a Modem or RS-232/RS-485 port.

Role: Software Engineer. UI design, coding and client interaction. Performed Integration testing release builds. Designed and developed the application/business logic and Graphical User Interface as per Microsoft standards. Developed the communication logic, enabled COM automation for communications and developed file code configuration data file, log file and event file .

Tools: VC , MFC, ActiveX Controls, ATL on Windows 98, NT, 2000, XP.

Confidential

• Developed and maintained the Client Activator application. This is a tool that enables end users to obtain and install licenses for a product after its demo period/ trial period has expired. The license is obtained by sending the locking code which is a unique ID generated by the machine to the host and obtaining the license code, by e-mail or as a file.
• Customized the User Interface and performed internationalization and run-time localization, for support of multiple languages, cryptography, public private keys, 3-DES encryption. Coded using Microsoft Platform SDK and Borland VCL. Made a cost-effective design to localize the product dynamically and at run-time. Reverse engineered and converted application to an interface so that other products can use its APIs.

Role: Software Engineer. Customer interaction, designing, customization of GUIs, coding, integration, builds, internationalization of the code, incorporating internet and e-mail support, documentation according to ANSI/IEEE standards. Received an award for the development from head office at Irvine, CA.

Tools: C , Platform SDK, Borland C Builder 3 and Borland VCL, UNIX.