Director of Technology

Enthusiastic contributor and 'out-of-the-box' thinker sees possibilities cultivates new ideas

Accomplished, results-driven IT Executive with consistent record of directing successful programs, departments, and initiatives. Special expertise in managing technology deployments, and facilitating the execution of business plans to exceed targets.

Key Accomplishments Include:

• Managed and selected the vendor of choice for a project to change a 16 year old analog phone system to a VoIP system with paging capabilities.
• Managed and selected the vendor of choice for a new Student Information System and coordinated the data migration and customized forms.
• Switched ISP's to bring direct fiber into the building and upgrade the bandwidth while saving 600.00 a month.
• Negotiated all vendor contracts and saved Charlotte Preparatory School approximately 30,000.00 a year in technology expenses. - Managed and selected the vendor of choice for a project to change a 16

Possess Broad-Based Strengths and Experience to Include:

Technical Expertise:

• Hardware: Servers, PC's, MACs, Laptops, VoIP Phones, Copiers, Fax, Tablets, SmartBoards, Surveillance Cameras, Switches, Routers, and Mail Machines
• Software: Microsoft Office Suite, LogMeIn, JoinMe, PacketTrap, Glary Utilities, CCleaner, Sophos, Active Directory, Remote Desktop, Photoshop, Mojo Helpdesk, Adobe Photoshop, Google Apps, SharePoint, Trend Micro, Microsoft Security Essentials, Microsoft Exchange, Photodex, and Microsoft Project
• Operating Systems: Microsoft Server 2003 and 2008, OS X 10.7 Lion , and Red Hat Linux
• Databases: PCR Educator, RenWeb, Microsoft Access, Alert Now, SpiceWorks, and Genesis
• Applications: Network Solutions, 1 1 Solutions, WhippleHill, and Google Enterprise for Education year old analog phone system to a VoIP system with paging capabilities.
• Managed and selected the vendor of choice for a new Student Information System and coordinated the data migration and customized forms. - Switched ISP's to bring direct fiber into the building and upgrade the bandwidth while saving 600.00 a month. - Negotiated all vendor contracts and save Charlotte Preparatory School approximately 30,000.00 a year in technology expenses. PROFESSIONAL EXPERIENCE Confidential Director of Technology

Highlights Include:

• Managed several projects that include phone upgrade, ISP upgrade, Student Information System migration, and security system.
• Manage Student Information Systems SIS to accommodate the needs of all departments.
• On search committee for the CFO, Head of School, and various other positions within Charlotte Prep.
• Established Quality Assurance and Help Desk solution to improve internal processes and enhanced productivity.
• Fostered a culture of technology with students and teachers by switching to Google Apps for Education.
• Engineered the infrastructure of the facilities technology to meet the 21st Century expectations.
• Reduced expenditures and negotiated new contracts to improve financials in an economical downfall.
• Increased the security of the network with a new Sonic Wall with extensive content filtering capabilities.
• Manage schools IT budget to meet facility needs while enhancing technological abilities.
• Instituted Acceptable Use Policies for teachers, students, and parents.

Confidential

Systems Engineer

Highlights Include:

• Remote into client's desktops or servers to fix technical problems.
• Manage user accounts in Active Directory and group policies.
• Visit client's sites to set-up networks or fix technical problems.
• Assist in T1 turn-ups and configure routers according to Telco.
• Utilize ping tools to ensure routers, firewalls and servers are running adequately.
• Monitor backups to ensure they are running properly.
• Monitor servers to guarantee there is no down time.
• Collaborate with programmer to automate current work order system.
• Research state of the art technologies to support clients.

Confidential

Technology Coordinator, Alexander Denbo School

Highlights Include:

• Managed 3-year 100K a year STAR-W grant project to increase technology skills for 3rd, 4th, and 5th graders by creating an in-house publishing company to produce a quarterly magazine, newsletter, and e-zine.
• Direct professional IT development for teachers and students continuously.
• Created Professional Development videos for district level use.
• Instrumental in creation of school's first website that facilitated communications with parents and students.
• Planned, implemented, and supported technical projects related to system infrastructure, security, management, maintenance and day-to-day operations and administration.
• Led team of 3 teachers and 3 students in presentation at the State Building for Kid Tech Day for 2 consecutive years on how Denbo uses technology.
• Automated numerous processes and procedures by creating forms for implementation by building staff.
• Implemented automated Lesson Plan selected by school district for use by teachers across all buildings.
• Provide support to teachers with technology lessons in the classroom.
• Participated on 3-member team to allocate 130K school budget into appropriate accounts.

Confidential

Provisioning Supervisor

Highlights Include:

• Collaborated with Vice President and company Programmer as project manager to create automated Provisioning Database customized for company's specific needs.
• Coordinated rollout of lighting and wiring for network and phone connectivity to support high-end servers at brand new company building.
• Led team in turning up Tier 1 quality T1's, DS3's, and E1's.
• Developed lasting business relationships as Provisioning Supervisor with Telecom Companies nationwide.
• Provided calm and professional assistance to help users troubleshoot circuit problems. Resolved problems in a friendly manner and helped users feel at ease in stressful situations.
• Supported NOC and other staff members during 911 by providing calming leadership and reassuring customers of efforts underway to get their equipment back up and running.
• Participated in weekly meeting with Vice Presidents of other departments to plan better strategies to maintain Tier 1 quality for customers internationally.