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Residency Status

US Citizen

Profile

Highly motivated, technically proficient and people savvy individual, who can work comfortably under stressful conditions and multi-task without supervision
Summary of Qualifications
A highly qualified, disciplined, motivated, committed and people-friendly individual, with more than 8 years of overall experience in the fields of Accounting, Teaching, Sales and Insurance industries. With a Master’s degree in Psychology and a Bachelor’s degree in Education, I am ready to take on any challenging position in the lines of business specified, and come up to speed with minimal training

Career Progression and Achievements
QAC-– [June 2009 – To Date]

  • Communicate with customers and clients over phone
  • Process health and life insurance applications
  • Document health, prescription medication and patient history

[Feb 2008 – April 2009]

  • Medical billing and coding for several practices
  • Data entry
Tax Specialist – [ October 2004 – Dec 2007] Tax Preparation of Individual and Corporate Taxes
  • Assisted individual customers on a one-on-one in a tax advisory role
Substitute Teaching – [ Feb 2004-To Date] Managed classroom environment by running programs as directed and scheduled by regular teachers Assisted students with their class work assignments Reservation Agent [ Jan 2000 – April 2000] Managed passenger reservations at the Ft. Worth Reservation center Resolved customer complaints and issues with reservations Education
  • M.A [Industrial Psychology]
  • Bachelor of Arts [Education]

Training

  • H&R Block Income Tax Course
  • Diploma in Medical Billing and Claims
  • Loma Need to Know Courses completed
  • Loma Introduction to SoftwareTesting
Computer Skills
  • MS Office – MS Word, MS Excel
  • Medsoft Software
  • Data Entry, with 50 Words Per Minute
  • Basics in SQL programming.
Reference
  • Available upon request

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