Lead Coordinator Resume Profile
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MD
EXPERIENCE:
Confidential Lead Coordinator
- Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
- Sets up complex orders and performs multiple tasks at the same time
- Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
- Manages production flow to ensure all production orders are done right and on time
- Coordinates pick-up and delivery of orders, while ensuring proper communication among shifts
- Ensures that jobs are done correctly during and through
- Take care of any special customer service needs or problems
Confidential Production Associate
- Performed multiple functions in a high paced customer focused environment
- Operated a wide variety of computer and computerized equipment including set up, operation and routine maintenance
- Managed the production queue and completed every stage of orders according to customer specifications.
- Provided excellent customer service, including anticipating customer needs, performed consultative selling.
- Operated the Point of Sale terminal to process sales and orders
Confidential Departmental Supervisor
- Fourteen time supervisor of the month,
- Supervised a crew of fifteen package handlers to unload packages from inbound trucks
- Executed target process rate to ensure the smooth flow of all plant operations
- Evaluated employee performance to facilitate development and improve production levels
- Developed and implemented new methods of monitoring individual employees work rate
- Performed daily audits on all completed trailers to reduce improper loads
- Enforced UPS and government regulations
- Trained new and veteran employees to perform their duties effectively
- Increased new employee retention rate to 75 in 2005 from average of 20
