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Lead Coordinator Resume Profile

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MD

EXPERIENCE:

Confidential Lead Coordinator

  • Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
  • Sets up complex orders and performs multiple tasks at the same time
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Manages production flow to ensure all production orders are done right and on time
  • Coordinates pick-up and delivery of orders, while ensuring proper communication among shifts
  • Ensures that jobs are done correctly during and through
  • Take care of any special customer service needs or problems

Confidential Production Associate

  • Performed multiple functions in a high paced customer focused environment
  • Operated a wide variety of computer and computerized equipment including set up, operation and routine maintenance
  • Managed the production queue and completed every stage of orders according to customer specifications.
  • Provided excellent customer service, including anticipating customer needs, performed consultative selling.
  • Operated the Point of Sale terminal to process sales and orders

Confidential Departmental Supervisor

  • Fourteen time supervisor of the month,
  • Supervised a crew of fifteen package handlers to unload packages from inbound trucks
  • Executed target process rate to ensure the smooth flow of all plant operations
  • Evaluated employee performance to facilitate development and improve production levels
  • Developed and implemented new methods of monitoring individual employees work rate
  • Performed daily audits on all completed trailers to reduce improper loads
  • Enforced UPS and government regulations
  • Trained new and veteran employees to perform their duties effectively
  • Increased new employee retention rate to 75 in 2005 from average of 20

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