Hp Printer Technician Resume Profile
Albany, NY
Objective:
I am a business professional with a wide variety of experience in multiple industries. My current objective is to advance in my career with a company that needs someone who is motivated and eager to learn and grow with technology as it continues to change each and every day.
Summary of Qualifications:
- Can do attitude with the willingness to take on new tasks
- Experience working in a diverse, multicultural workplace
- Ability to quickly adapt to a new work environment
- Team player that is also able to work independently
- Exceptional interpersonal and communication
Relevant Experience and Skills
- 12 years - Maintain inventory
- 4 years - Hardware and software installation, repairs, and upgrade for PC's and laptops
- 4 years - Active Directory Administration
- 4 years - Creation and maintenance of procedural documentation
- 4 years - Printer installation, maintenance and repair
- 3 years - Service Now and HP Service Center ticketing systems
- 3 years - PC and Mac imaging Ghost
- 2 years - Data security, encryption and migration
Technical Proficiencies
HP service manager Service Now Sophos Antivirus and firewall Safeboot Endpoint Encryption and management console Juniper wireless client CA Windows 7 migration tool 2000 2007 MS Office tools AD Symantec Ghost Maestro Sametime connect Win Server 2003, 2007 Windows 2003, Vista, Win 7 Linux Unix Wikipedia documentation BMC service desk express. Crystal Reports Scopus
Work History
Confidential
Various Key Bank locations within the Albany area
HP Printer Technician
Confidential
Device Life Cycle Technician
Confidential
Distributed and Web Operations
Confidential
Help Desk Operator
Confidential
Internships Helpdesk Support Technician
Confidential
IPERMS Technician
Confidential
Laborer, Inventory Supervisor
Interests, Groups and Associations:
- IT Office Management, Management Training, Certification in A , CCNA, Switch and Router configuration, Coaching.
- Rensselaer Elks Club, East Greenbush Pop Warner, East Greenbush Youth Soccer, East Greenbush Youth Wrestling.
Recommendations:
Confidential
- William was a huge asset to the completion of our Project this year. His energetic, do what it takes attitude, and ability to learn new processes quickly and run with them, made him a valuable member of our team. William was always there to help others when they needed him. He is a very knowledgeable IT professional and I look forward to working with him again in the future.
Confidential
I hired Bill to help me with the replacement of more than 500 laptops and desktops over a four month timespan. Bill was able to adapt to the environment at GE Global Research quickly and became a reliable resource to myself and to the rest of my team. He has a creative mind and great work ethic. I would recommend his work to anyone who has an opportunity to work with him.
