Executive Summary

A creative, analytical, and technical professional, with over twenty 20 years of experience interacting with Government and Fortune 100 corporate clients/employees on a wide variety of levels. Extensive multiple industry and application experience in researching, directing and developing client projects in the capacity of Project Manager, Training Change Management Consultant, Lead eLearning Designer/Developer, Instructional Designer, Classroom Instructor, Documentation Specialist, Marketing Consultant, Multimedia Director/Designer/Developer, Graphics Artist, Business Analyst and Business Owner/Partner.

Background:

• Training Management: Lead eLearning Developer/ Instructional Designer/Instructor
• Training Project Manager, Lead eLearning Designer/Developer, Instructional Designer, Classroom, Lab Webex ILT, Train-the-Trainer, Blended Solutions Advisor, Change Management Lead and On/Off-Shore Training Coordinator
• Perform needs analysis with stakeholders, business units and SMEs to research, assess, customize training and assessment requirements as well as detail the training project scope and timelines presented to high-level management
• Change Management: measure and address the psychological impacts of change throughout the organization's integration applications analysis, training and deployment process recommending solutions to the client
• Agile Methodology for SDLC Environments
• Lead Power User UPK ID/Developer and Administrator for ERP, CRM SDLC Projects:

o IBM Rational: RTC, RRC, RQM for Global SDLC IT Personnel

o Oracle E-Business Suite 12 HCM: ESS, MSS, HR Liaisons, Core HR, Records Management, OAB Benefits, iRecruitment, Labor Distribution transactions and more

o PeopleSoft 8.9 HRMS: MDA, ESS, Time Entry transactions and additional customized client materials

o Siebel 8.0 CRM: Customized National Sales Representatives transactions

o Use Oracle UPK tool to simultaneously create eLearning, on-line help, 6 different types of documentation and assessments See IT , Try IT , Do It , Know It , Print It

o Interface and incorporate Flash, Captivate, graphic, video and sound files into UPK

o Train company personnel how to use the UPK tool for training development/maintenance and test scripts

• Lead eLearning Designer/Developer using Flash, Captivate, Lectora and many other development tools
• Numerous Complete Lifecycle Projects
• Complete ID/Development using ADDIE methodology for student/trainer courseware/documentation for Classroom ILT as well as storyboard/production skills to develop multimedia interactive eLearning deployed via LMS, portal, CD, DVD, iPOD, iPad, etc.
• 508, SCORM and AICC compliance as well as Citrix thin client environment requirements
• Documentation Specialist/Senior Technical Writer
• Oracle E-Business Suite 12 HCM,SCM , PeopleSoft 8.9 HRMS Siebel 8.0 CRM UPK documentation development
• Oracle Tutor/Publisher roles-based policy procedures to generate steps and process flow output
• Sarbanes-Oxley remediation project leader, auditing facilitator, corporate policy procedure writer
• Users, operations, installation, maintenance, troubleshooting, quick reference guides, software CD instruction inserts, corporate procedures, annual reports, instructor training manuals, student training manuals, marketing sales collateral

Marketing/Advertising Consultant

• Research/advise/develop all phases of corporate branding, new product launch and/or services development/launch
• Corporate image presentation, trade show booth design panels/materials, branding, sales collateral, market strategy planning, executive PowerPoint Flash presentations
• Multimedia Director/Designer/Developer Graphics Artist/Animator
• Owner/partner in one of the first competitive multimedia companies in Atlanta, GA
• Complete multimedia skill set to write/design/storyboard/create/program interactive, static and/or animated/video/sound/narration presentation formats
• Training, commercials, e-cards, website advertising, Flash animated commercials, presentations
• Video and sound voice, music, effects editing experience

Flash Animator/Developer

Business Analyst

• Research/advise/write business plans, business processes, technical flow planning, transaction processes
• Consult/Advise on the set-up, hiring, training and managing of documentation and training departments
• Appendix A, on page 3, includes Software experience Appendix B, on page 4, includes Technical and Industry experience

Professional Experience:

Appendix A Software Experience

In addition to Oracle, IBM Rational and off-the-shelf packages, I have learned the proprietary industry-specific application s for some of my clients.

Confidential

• Technical and Industry Experience Technical
• 25 years Computers, Applications and Software
• 20 years Computer Entrepreneurial Business Management Business Owner and Professional Consulting
• 18 years Integration Applications Training Oracle SAP, PeopleSoft, Siebel, E-Business Suite as well as Proprietary
• 18 years Instructional Designer
• 15 years eLearning Designer/Developer UPK, Flash, Captivate, Lectora, Authorware Toolbook
• 7 years Oracle UPK User Productivity Kit Administrator and eLearning Documentation Designer/Developer
• 8 years Captivate eLearning Designer/Developer
• 15 years Change Management
• 10 years Flash eLearning Designer/Developer Animation, Commercials, Interactive Demos
• 5 years Classroom Lab Instructor
• 23 years Documentation Specialist/Senior Level Technical Writer
• 23 years Computer Graphics Artist
• 18 years Multimedia: Create, write, storyboard, program and/or direct animation, video sequences, presentations, graphics, edit video and sound, WBT and corporate sales demos and commercials
• 20 years Consulting/Advising mid to high-level corporate and government executives, steering committees, project teams, all employees, system integration developers, engineering new product development/production groups, software engineer development/release efforts, marketing environments, eLearning development teams, multimedia teams, corporate communications groups, trainers, writers and graphic artists
• Sarbanes-Oxley Project Lead, audit facilitation/testing and technical writing of corporate policy procedures
• 508, LMS, XML, SCORM AND AICC Requirements and Compliance

Industry/Clients

Aviation Maintenance Training Flash eLearning : Confidential

• Banking Mortgage, HR Call Center Confidential
• Biopharmaceutical - Animal Siebel 8.0 CRM UPK Captivate eLearning
• Biopharmaceutical - Human E-Business Suite 12, PeopleSoft 8.9 RM :
• BPM On-line Services Flash eLearning Interactive Sales Presentation Brochure CD :
• Collections National , EBO BPO Services Graphic Branding :
• Commercial Builders Graphic Branding :
• Commercial Wood Products Toolbook SAP Overview Training CBT :
• Education Branding : ServicePointe Software School Computer Repair Tracking Software Sales Training
• Electric Utilities PeopleSoft 8.9 HRMS UPK eLearning Flash Animation :
• Engine Design Manufacturing Global IBM Agile/Rational SDLC Training UPK eLearning :
• Eyewear Development/Sales International Instructional Design, eLearning Technical Writing
• Food Flash CBT Training Interactive CD Commercial Presentations Animation : Buying Marketing Group Membership company for
• Gas Utilities PeopleSoft Payroll Upgrade Training :
• Government Applications Training Montgomery County Government,
• Hospital Financial Accounting Software Instructional Design CBT Training :
• Insurance IT Data Center Lectora eLearning :
• Medicare Training Instructional Design/Instructor-led :
• Retail Department Store Regional/District Retail Training Instructional Design :
• Sarbanes-Oxley Government Compliance IT Data Center :
• Telecom Authorware eLearning, Technical Writing Graphics :

Paceon Corporation , Panasonic