Physician Office Manager Resume Profile, NC - Hire IT People

EXECUTIVE SUMMARY

Visionary leader collaborating with diverse team, board, and community partners transforming missions and values into meaningful action.
Administrative expertise delivering superior client service, and cultivating strong community and business relationships for 20 years in health care
Overseeing and coordinating all aspects of budgeting and financial management
Strategic builder of start-up organizations or departments, providing structure and standard operating procedures, and spearheading change in existing ones where needed.
Founding member of board of directors, serving as Treasurer and Secretary of health care and performing arts organizations.
Building and retaining exceptional staffs and creating excellent work environments, extracting engagement and commitments from volunteer and paid team members.

Core Qualifications

Compassionate Leader Effective Communicator Operations Management
Creative Energy Insightful Analyst Consensus Builder
Organizational Behaviorist Partnership Builder Inspirational Speaker

PROFESSIONAL EXPERIENCE

Confidential

Physician Office Manager Confidential

Manage day-to-day operations of up to three multi-million dollar budget centers including: staffing, customer relations, regulatory compliance, and corporate administrative procedures.
Monitor and perform budget analysis
Saved current operations in excess of 600K in 18 months, through careful financial analysis, correction of financial reporting systems errors, and operational improvements.
Develop and implement comprehensive marketing strategies and campaigns.

Confidential

Contract Compliance Officer

Monitored and reported performance of company Enrollment Broker Service contracts with State of Maryland Department of Health and Mental Hygiene.
Developed sound Quality Assurance Plan and tracking model for each of the operation's departments.
Actively served as HIPAA Officer of several operations.

Confidential

Program Analyst

Served as member of management team responsible for regular audits collaborated with IT Systems manager, educated staff
Prepared, updated, and monitored project budget forecast with Project Manager and Vice President.

Confidential

Administrative and Fiscal Officer

Managed activities of multiple departments, Human Resources, Case File Library, and Facilities, to ensure timely and seamless flow of service of a 230 person staff.
Reconciled and audited all operating, accounts receivable, and payroll accounts with corporate accounting reports.
Determined financial impact of new or proposed Federal or Maryland State policies, programs, and regulations.

COMMUNITY EXPERIENCE

Confidential

Create preventive health and awareness education formats via presentation during worship, written materials, and church website yearly.
Conducted community health fairs including various health screening vendors, and blood donations.
Finalized donation of AED machine and coordinated training of church leaders, staff, and CSA staff.
Plan and coordinate community workshops for key constituencies in the areas of aging and seniors' health, caregivers support, CPR, Hypertension and Diabetes in partnership with the Mecklenburg County Health Dept.
Team Leader participating in Village HeartBeat, a health and fitness competition for the faith community in the Charlotte area.
Harvest to Home Farmers Market weekly sale of fresh locally-grown produce in church's community considered to be a food desert .

Confidential

Represent church in program involved with educating and empowering the faith community in targeting efforts to decrease minority health care access disparities. Collaborate/partner with national health awareness organizations in promoting events throughout the Charlotte area.

Confidential

Participate in strategic planning, program evaluation/outcomes metrics, utilization of best practices to increase program effectiveness, promotion of program in zip codes where community health risks are greatest, grant application research, and resource procurement.

Confidential

Grant Application Reviewer

Reviewed/assessed several grant applications yearly for organizations seeking funding of its HIV/AIDS prevention, service, or treatment programs across 6 counties in North Carolina and Northern South Carolina.

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Physician Office Manager Resume Profile

NC

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