PROFESSIONAL SUMMERY:

Recognized as a savvy leader with strengths in managing and coordinating geographically distributed QA teams, good experience in SDLC Planning Management, vendor management, Test automation, outsourcing by defining continuous improvement processes, presiding over lively brainstorming sessions, recognizing and accelerating peer's strengths, delegating the right task to the right person , building powerful QA Team, and satisfying specific project needs of clients.

Specific Expertise:

• Currently working as QA Automation Specialist for Nationwide Insurance through Fast Switch from July 2013.
• Worked as QA Manager Manual and Automation for JP Morgan Chase and Huntington Bank through Tata Consultancy Services from Nov 2006 to July 2013.
• Extensive work experience in Quality Assurance activities such as laying out procedures/ standards, designing the processes, designing the checklists, collection of metrics, review of metrics part of COE Center of Excellence team .
• Developed Test Plans, Test Cases, Test Scripts and Test Scenarios from business, technical and functional requirement documents using Quality Center
• Experience in developing, trouble shooting Automation scripts using Quick Test Professional or Unified Functional Tester QTP/UFT .
• Experience with performance testing requirements, preparation, execution, and analysis using Loadrunner.
• Extensive experience in ensuring the development and institutionalizing of coding standards for different types of applications.
• Expertise in developing and applying customized Automation Testing Strategies/ Automation Methodology to identify the opportunities / Automation Test Process.
• Excellent working knowledge of System Development Life Cycle SDLC and Software Testing Life Cycle STLC with emphasis on Testing and requirement gathering phases.
• Experienced in Waterfall SDLC, V Model, Agile testing process testing of applications in Iterative testing methodology in a rapid deployment model.
• Expert in different types of testing - Regression, Functional, Integration, System, User Acceptance, Black Box, Sanity, Smoke, Performance, Stress, System, Load, Back End/Database Testing.
• Experience with version control, configuration management and change control procedures using tools such as Visual Source Safe and Rational Clear Case.
• Experience in developing and executing queries for SQL server and Oracle databases for back end testing.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Experience reviewing business deliverables and providing feedback.
• Effective in executing multiple tasks and assignments. Dedicated team worker as well as independent contributor with strong work ethics and commitment with capability to handle new technologies and situations.

Technical Skills:

Professional Experience:

QA Automation Specialist/Manager

About the Project:

• Nationwide is a top ten among auto and home insurer companies in USA. Claims Transformation is one of the biggest initiatives at Claims department to replace legacy applications with Guidewire products.
• Technologies used:
• Unified Functional Tester UFT , Quality Center, DB2, My Sql .

Responsibility:

• Currently working on Claims Transformation project to replace legacy application with Guidewire products such as Claim Center and Contact Manager
• Automated Guidewire Claim Center and Contact Manager web application under Agile development methodology using QTP10.0/UFT and QC11.0
• Created Automation Test Strategy and Test Planning and created the automation infrastructure
• Responsible for Quality Control and Automation Process creation and improvement.
• Supervise Quality Assurance Engineers and Testers including the preparation and delivery of team performance evaluations and career development activities.
• Ensure delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule.
• Maintain product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
• Develop and manage quality assurance metrics for performance improvement of all teams.

QA Manager Manual and Automation projects

Confidential

About the Project:

• Helped the Client is setting up and maintaining the QA processes in our team. I have involved in QA audits and implemented the QA best practices across various domains and projects.
• Adept in Descriptive Programming approach of UFT/QTP whereby dynamic objects in the application were handled through scripting rather than the traditional object repository approach.
• Developed the Hybrid framework which is a combination of data driven and user-defined Function Driven Approach for automation.
• Developed project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and end to end test automation or validation.
• Provided effective communication regarding issues, objectives, initiatives and performance to plan.
• Used Business Process Testing - BPT Framework.
• Performed Web Services Manual and Automation Testing.
• Supervised Quality Assurance Engineers and Testers including the preparation and delivery of team performance evaluations and career development activities.
• Created Automation/Manual test plan and estimation for all the projects.
• Responsibility:
• Quick Test Professional QTP/UFT , Quality Center, DB2, My Sql , Visual Source Safe, Load Runner.
• Technologies used:
• CLM consists of 2 major applications. Point of Sale and Line of Business POS and LOS .
• Huntington Bank consists of 180 applications which are considered for automation or manual testing.
• Managed the execution of multiple test automation projects with a globally distributed team Onshore/Offshore
• Standardized QA standards and practices across teams where possible
• Involved in Web services and Mobile automation testing.

QA/Test Lead

Confidential

About the Project:

• The Microsoft Influencer Framework MIF 2.0 was developed for Microsoft employees who manage an Influencer Program or engage online or offline with Microsoft technology Influencers.
• Technologies used:
• Quick Test Professional QTP /UFT, Quality Center, Visual Source Safe, VB Scripting.

Responsibility:

• Supervised Quality Assurance Engineers and Testers including the preparation and delivery of team performance evaluations and career development activities.
• Developed and managed quality assurance metrics for performance improvement of all teams.
• Investigated and recommended QA tools and process improvements. Created Automation test plan and estimation for all the projects.
• Create Automation test plan and estimation for all the projects.
• Added value to the team's testing efforts by putting forth the idea of integrating QTP with Quality Center a test management tool.
• Strived for value addition to the team's testing efforts. Put forth the idea of using Quality Center tool for effective test management which was welcomed by client manager.
• Coordinated efforts between product development teams and onshore enterprise test team
• Architected and implemented QA processes e.g., defect tracking, test case management, automated testing strategies, etc.

Senior Software Testing Engineer

Confidential

About the Project:

The Customer Satisfaction CSAT reports portal is a view into data collected from program satisfaction surveys conducted by GPS Listening Systems.

Technologies used:

Quick Test Professional QTP , Product Studio, Load Runner.

Responsibility:

• Created test plans, involved in estimation, review manual and automation Test scripts.
• Managed test case development and execution
• Analyzed the Functional Design documentation, User Requirements and Technical Requirements.
• Prepared Acceptance document and Acceptance Test cases.
• Responsible for Functionality testing, System, Ad -hoc and Regression testing.