System Engineer Resume Profile

PROFESSIONAL EXPERIENCE

Technical Analysis Analyst.

Handle technical troubleshooting within a clinical environment, including system crashes, slow- downs, and virus infections. Provide support for Dell PCs and Lexmark printers. Create, maintain, and deploy new images with Hospital Specific software for upgrading all machines from Windows XP to Windows 7. Install, maintain, and provide support for printers, PCs and laptops throughout the Hospital. Upgrade all Cisco switches from 3550 to 3750x Changing VTP Domain, Management VLAN and STP technology .

Confidential

System Engineer

Handle technical troubleshooting within a clinical environment, including system crashes, slow-downs, and virus infections. Provide support for Lenovo and Dell PC's.
Create, maintain, and deploy new images with Hospital Specific software for upgrading all machines from Windows 2000 to Windows XP and from Windows XP to Windows 7.
Train PC support team in setting up numerous hardware and software installations for the Hospital, including but not limited to creating images for new PC's, analyzing and troubleshooting clinical applications, and analyzing network issues.
Played an essential role in providing infrastructure support during a data center migration and migrating from a Novell to an Active directory environment.
Install, maintain, and provide support for printers, PCs and laptops throughout the Hospital.
Setup new layer 2 Nortel switches, layer 3 Cisco switches and Install and manager AC Access Point .
Upgrade from Nortel hub to Nortel and Cisco switches.

Confidential

IT Support Technician, Field Technician

Desktop/Laptop Installation and troubleshooting of Windows 2000/XP/Vista/7
Network printer installation and troubleshooting with software and hardware.

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