Confidential

• Conducted SME meetings to validated business processes
• Designed and developed SRM and Inventory Management training materials
• Provided support to County SMEs for WPB recordings
• Facilitated SAP Overview and Train-The-Trainer sessions
• Created exercise data
• Supported County SMEs during Go-Live training

Confidential

• Master Trainer for United Airlines implementation of Skychain Mercador software. One of 37 trainers in the United States t become certified as a Master Trainer.
• Acted as a subject-matter expert of Skychain software
• Provided OSS to the Cargo facilities
• Provided OSS to the to the United Airlines Help Desk
• Assigned to special post go-live projects for data clean-up

Confidential

• Serves as the uPerform Training Liaison for the Functional, Quality Assurance and Information Security Assurance Teams
• Acts as the uPerform Glossary Administator
• Facilitates uPerfrom Training sessions
• Provides on-going technical support to new uPerform users
• Develops client communications for the uPerform team
• Assists in the design, development and implementation of uPerform processes and procedures

Confidential

• MM training and development team member for the Vantage SAP intergration
• Assisted in the review and updating of Infopak documentation which included work instructions
• Served as Facilitator for the SD , P2P MM and Reporting modules
• Provided On-Site Support OSS for Vantage go-live

Confidential

• Designed and developed concept slides for the VA eCMS Procurement system
• Assisted in the review and updating of existing documentation which included new system functionality
• Conducted SME meetings to validated business processes
• Acted as Training Liaison for field trainers

Confidential

• Procurement development lead for the FBMS SAP intergration
• Served as developer and Facilitator for the BW and and P2P MM modules
• Utilized automated authoring and training tools, RWD Info Pak Publisher, Info Pak Simulator, Captivate4 and Snagit to develop training courses
• Conducted SME meetings using webex and validated business processes
• Created and presented briefings to client, project team, and senior management

Confidential

• Change Management Training Team member for the FMMI SAP intergration
• Served as Facilitator for the BI, FI, FM, MM and P2P modules
• Utilized her expertise in adult learning theory to facilitate participants learning experience which included both task and process exercises
• Assisted in the review of uPerform documentation which included work instructions and simulations

Confidential

Technical lead

• Developed concept materials, course outline, work instructions and quick reference guides for the global implementation of the SAP-IFT Joint Reporting Project
• Served as training liaison for the Procure to Pay process MM, PS, and FICO
• Co-facilitator for both the Budget and Planning and Procurement to Pay training workshops

Confidential

• Collaborated with the training team to design an eLearning course for the Army's SAP implementation using uPerform
• Assisted with the technical review of the project
• Designed the end-user knowledge checks based on Kirkpatrik's model

Confidential

• Team member for a SAP HCM and Learning Solution LSO implementation for Purdue Pharma SOP eSignature for Qualification tracking using Online Tests related to FDA manufacturing requirements
• Developed an online test based on strict FDA guidelines
• Assumed key roles in implementing document standards and the deployment of LSO systems technology. Core SAP includes: 4.7 Enterprise SAP , EP6 SAP Enterprise Portal , and LSO200.

Confidential

Training lead

• Designed and instructed Train-the-Trainer session for a SAP HCM and Learning Solution LSO implementation
• Developed course curriculum based on in-depth work session with business process owners and SMEs
• Conducted workshops which included real life scenarios and processes based on Adult learning Theories

Confidential

Technical Lead

• Developed concept material, course outlines, work instructions, and coaching guides for the Quality and Materials Management teams
• Acted as training liaison for the FI team assisting them with mapping the reimbursement process for defective equipment
• Collaborated with the SMEs in each business area to define new processes and procedures

Confidential

• Lead developer for SAP Navigation and MM
• Developed SAP Navigation, Materials Management and SAP reporting courses
• Utilized the adult learning models t develop course curriculum, work instructions, coaching guides, and job aids.

Confidential

• Technical Lead for the Plan-to-Produce and Procure-to-Pay modules
• Developed course curriculum and concept slides based on client configurations and business processes
• Designed and developed work instructions, job aids, and quick reference guides using the principles of adult learning theories

Confidential

• Training Developer for the Plan-to-Produce and Project Systems work streams.
• Designed the course curriculum for Plant Maintenance and Quality based on client standards and business processes
• Developed work instructions, job aids, and quick reference guides using the principles of adult learning theories.