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Executive Consultant Resume Profile

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Summary of Qualifications:

Ms. Confidential ultimillion-dollar government and commercial information technology projects. Her services include managing and evaluating projects for application development, project management, strategic outsourcing, marketing, and marketing management.

Confidential has demonstrated skills in applying PMI Project Management principles and concepts to all of her projects, while using Agile and ITIL methodologies for project delivery. Her extensive experience encompasses following State procurement rules and procedures for the acquisition of formal complex IT solicitations and writing RFPs, RFOs and FSR's for several State agencies. Additionally, she has provided her excellent services to various public agencies for clients including State of California Department of Corrections and Rehabilitation CDCR , State of California Administration of the Courts AOC , State of California Franchise Tax Board FTB , State of California Board of Equalization BOE , State of California Teachers Retirement System CalSTRS , State of Florida Child Support, State of California Child Support Enforcement Project CSE , State of Arizona Administration of the Courts AOC , San Mateo County Sheriffs' Office, Solano County Sheriff and Ventura County for the Inmate Management System.

Technical Experience:

  • Executive Project Management Oversight
  • Service Oriented Architecture SOA
  • New Product Development
  • Complex Program Management
  • Business Process Reengineering BPR
  • Data Center Development and Start-up
  • System Integration
  • Data Warehouse, Mining, Data Architecture
  • Telecommunications
  • Quality Assurance
  • Project Oversight Guidance - PMO
  • RUP and Agile Methodology
  • Custom Application Development
  • Package Implementation with Data Conversion ERP, SAP, CRM
  • Strategic Planning Marketing

Industry focus includes government, aerospace defense, criminal justice, law enforcement, fire, emergency response, courts, airports, child support, child welfare, financial, accounting, pensions, disbursements, collections, banking, chemical manufacturing, biotechnology, telecommunications, and tax systems.

Selected Accomplishments:

  • Increased annual tax collections for the State of California from 30.7B to 32.7B by increased data validation, data cleansing, data mining, case management and tracking, and fraud detection
  • Launched and developed best practice for data mining tools and information sharing for the State of California FTB
  • Successfully Implemented Large PMO 1B for State of California Child Support Enforcement Project CSE
  • Piloted and successfully implemented business process reengineering BPR and case management tools to reduce cost of doing business in several California State Agencies
  • Successfully Managed 21st Century System Analysis, Architecture and Strategic Planning for 20 State of California Counties and Agencies
  • Have provided Senior Project Management Consulting Services on over 40 Successful Complex Projects 5M - 1.4B
  • Exceeded expectations by successfully implementing state-of-the-art Technology Telecom, Data Center, Network, Telephony for the 350M CalSTRS building
  • Successfully Transitioned Implemented Major Bio Tech Commercial SAP Support Contracts
  • Exceeded Growth Projections 2M per Quarter on Major Commercial Accounts for 4 years
  • Successfully implemented CJIS Modernization Project for 5 County Agencies

Professional Experience:

California Department of Corrections and Rehabilitations CDCR Division of Rehabilitation Programs DRP Senior Portfolio Executive

Ms. Confidential is a Senior Portfolio Executive leading 7 project delivery teams for the DRP program area that represent over 121M in application development, Software as a Service SaaS , Integrated TV, new technology platforms, video and tablet projects that support the rehabilitation of offenders, parolees, and their friends and family. Ms. Confidential ensures that all the CDCR PM's have their CA Project Management Methodology CA-PMM Documentation in order and completely up to date, their risk management plans, their detailed project schedules, their stakeholders and sponsors completely up to date on all status, issues, risks and staffing needs completed. Confidential is also responsible to keep the client and key executive staff aligned to goals, objectives, financials, and aware of all changes in risks and status, and project changes necessary to support each project.

Confidential Senior Project Executive and

  • Ms. Confidential is a SAP Project Executive leading Delivery Team for Best in Class Rocket Manufacturing / Rocket Launch Company. Responsible for support and development of SAP supply, HR, finance, sales, manufacturing and custom Java, C .net, Oracle, Business Intelligence, Enterprise Data Warehouse, Exchange Transform Load ETL Tools, Cognos, Sharepoint, Livelink, etc. , solutions for the ULA LLP. Their current operations are targeting to expand and implement state of the art SAP solutions, including Business Intelligence and Master Data.
  • Accountable to drive perfect product delivery PPD results and develop and implement scalable solutions to meet the clients' needs for SAP and custom applications, project and program management, change management.
  • Works with teams within the enterprise, client, project/program managers and practice directors/managers and product experts to increase the proficiency of the workforce and assure that engagements are successfully completed.
  • Responsibility includes leading and mentoring other Delivery Project Executives and contributors for the following
  • Developing strategy,
  • Technology platform,
  • Developing material,
  • Developing and leading continuous process improvement sessions
  • Transition/implementation and maintenance of the clients technology
  • Status reports, planning and scheduling.

Confidential

  • Ms. Confidential was a SAP Project Executive leading a global Delivery Team on Major Chemical and Biotech Projects. Responsible for global team US, India, Romania, EMEA, Philippines, Costa Rica to support and develop SAP supply, HR, finance, sales, manufacturing solutions for the Univar Corporation. Their current operations US, EMEA, China, South America, 10 countries are targeting to expand worldwide and implement SAP solutions, including Business Intelligence BI , Enterprise Data Warehouse BW and Master Data MDM .
  • Accountable to drive results to develop and implement a scalable, comprehensive engagement for SAP transition/implementation, project and program management, sponsorship, bid management, change management.
  • Works with teams within the enterprise, client, project/program managers and practice directors/managers and product experts to increase the proficiency of the workforce and assure that engagements are successfully completed.
  • Responsibility includes leading and mentoring team members and contributor for the following developing strategy, technology platform, developing material, developing and leading process improvement sessions, transition/implementation and maintenance of the clients technology, progress status reports, planning and scheduling.

Confidential Senior Project Executive

Ms. Confidential provided SAP Senior Project Management Consulting Services on Major Biotech FDA compliant Projects. Responsible for global team US, India, Brazil, South Africa to support and develop custom and SAP supply, HR, BI, BW, FICO, SD, WM, PP, PS, manufacturing solutions for the Amgen corporation current operations US, Europe, Asia, Russia, 40 countries for commercial and clinical and expanding worldwide to 47 new countries.

Confidential Senior Consultant Senior Project Manager

Ms. Confidential lead and provided overall Project Management duties and responsible for managing the analysis, design, development, implementation and training for the new state-of-the-art technology web-based jail and corrections enterprise solution. This new enterprise system will greatly enhance and modernize the management tools necessary to run the Corrections facilities and will interface with the current legacy applications including the Criminal Justice Information Systems CJIS and other national criminal justice systems.

Responsibilities:

  • Used MS Office and Project for technical documentation
  • Monitor deliverables and drive milestones to completion
  • Controlling change requests
  • Project status reporting
  • Development and implementation,
  • Development of technical documentation
  • Monitor budget
  • Systems analysis
  • Managed and evaluated the business, functional an technical requirements for the solution
  • Developed project plans and schedules
  • Performed overall Project Management duties following PMI methodologies and concepts.
  • Wrote and documented technical requirements

Confidential

Senior Consultant Senior Project Manager,

Ms. Confidential was responsible for managing the design, development, procurement and implementation of technology solutions for the new CalSTRS Headquarters located in West Sacramento. Solutions consisted of the Hosted Contact Center, Converged Network Solution, Investment Partners Implementation, multiple Telecommunications solutions, Disaster Recovery solutions, Enterprise Information Technology EIT Service Desk and Help Desk, Data Center development and Hosting.

Responsibilities:

  • Performed overall Project Management duties
  • Developed project plans and schedules
  • Managed and evaluated the business, functional an technical requirements for the solution
  • Systems analysis
  • Monitor budget
  • Development of technical documentation
  • Development and implementation,
  • Project status reporting
  • Following State rules and procedures developed and managed the RFP process. Wrote the technical requirements for complex IT acquisitions prior to release to the vendor community
  • Develop and managed Feasibility Study Reports FSR and managed the FSR through the agency
  • Used Microsoft Office and Project for technical documentation
  • Provided Coaching, Mentoring and Management for technical and business team personnel on the ARP and Headquarters project

Senior Consultant Senior Project Manager,

Confidential

Ms. Confidential provided Project Management services for the Automated Data Warehouse and multiple system projects to ensure Teachers retirement calculations, payments, market investments, and all pension plan mandated/regulated requirements were processed correctly and accurately through the system and utilized best practice and new technology to complete these new processes.

Responsibilities:

  • Change Management Plan, Risk and Issue Management Plan and ensured they were clearly communicated to stakeholders within the Enterprise.
  • Project Communication Management Plan,
  • Project Schedule,
  • Developed the Project Charter,
  • Followed PMI principles for methodologies, practices and concepts to manage the project.
  • Manage Enterprise Program Investment Council EPIC approved budget, scope, and schedule.
  • Manage scope, schedule and budget with the Executive Sponsor, Project Business Lead and PMO Director.
  • Manage the scope, schedule and budget for the project with teams consisting of business, subject matter expert consultants and Enterprise Initiatives and Technology EIT staff.
  • Develop overall strategy to support immediate success while considering longer-term implementation objectives.
  • Define implementation alternatives.
  • Review technical infrastructure requirements.
  • Develop business requirements and architecture for a sustainable implementation for delivering services.
  • Provide recommendations, coaching and counseling regarding personnel on the project in the Project Management Office PMO .
  • Maintain all project schedules and manage change control.
  • Provide mentoring for State personnel assigned to the project.
  • Provided the Project Management Plan weekly for the ARP Project.
  • Provided the Project Change Management Plan, Approach and Process for any change management activities
  • Provided the Risk Management Plan, Approach, Process and training for all risk management activities
  • Provided the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the PMO.
  • Provided the identification of the business vision, objectives and deliverables.
  • Developed and documented business benefit and Return on Investment ROI for the ARP project
  • Developed and documented the overall strategy for the Project Assessment success criteria while considering longer-term implementation objectives.
  • Developed, defined and documented the implementation alternatives.
  • Provided Weekly, Monthly, Quarterly Project Status Reports to the PMO, to the Project Sponsor, to EPIC and to the CalSTRS Board
  • Developed, Defined and documented the technical requirements.
  • Maintained the ARP project schedules weekly and communicate milestones at weekly meetings.
  • Developed, defined and documented the EPIC recommendations regarding new scope, schedule and budget for fiscal years 2005/2006, 2006/2007, 2007/2008 and 2008/2009.
  • Provided Coaching, Mentoring and Management for technical and business team personnel on the ARP and Headquarters project.
  • Managed contracted vendors on the projects
  • Supported IV V and Oversight for the project
  • Managed over 1400 California School District Accounting offices to understand, accept new processes and training for the new technology.
  • Delivered Closeout activities.
  • Following State rules and procedures developed and managed the RFP process. Wrote the technical requirements for complex IT acquisitions prior to release to the vendor community
  • Develop and managed Feasibility Study Reports FSR and managed the FSR through the agency.
  • Used MS Office and Project for technical documentation

- Senior Consultant, Confidential

Ms. Confidential provided Senior Project Management Consulting services and directed the formulation of an integrated enterprise wide e-business objectives, strategic plans, overall vision, strategy, and recommended solutions for a 21st Century e-business architecture and platform.

Responsibilities:

  • Used Microsoft Office and Project for technical documentation
  • Develop and managed Feasibility Study Reports FSR and managed the FSR through the agency.
  • Following State rules and procedures developed and managed the RFP process. Wrote the technical requirements for complex IT acquisitions prior to release to the vendor community
  • Worked with State rules and procedures to develop and manage RFP requirements
  • Controlling change requests
  • Project status reporting
  • Development of technical documentation and implementation,
  • Systems analysis and monitor budget
  • Managed and evaluated the business, functional an technical requirements for the solution
  • Developed project plans and schedules
  • Performed overall Project Management duties
  • Provide the e-services vision, strategy and developed the Service Oriented Architecture SOA Recommendations for improvement of business process re-engineering and web enabled tools that will allow the technology to serve the BOE on their e-service initiatives
  • Direct the formulation of an integrated enterprise wide e-business objectives, strategic plans, overall vision, strategy, and recommended solutions for a 21st Century e-business architecture and platform.
  • Wrote and documented technical requirements

From 1997 to 2005 8 years Ms. Confidential worked for IBM Global Services Project Director and Project Executive, providing Project Management Services for complex IT projects.

Project Director Confidential

Extensive Project/Program Management expertise with various government agencies for large scale, multi-phase complex solutions that include the following clients:

Services included:

  • Developing, documenting, application development, system integration, call center support, disaster recovery, and services for the Strategic Outsourcing and product development lines of business.
  • Lead the sales, delivery and solution design and implementation within the Western U.S. for State and Local Government and Education.

Project Director

Confidential

  • Ms. Confidential provided Project Management Services for the AOC Compliance Bureau. She provided strategy and direction for the design and implementation through completion of the project.
  • Followed PMI methodologies, principals and concepts.
  • Managed and evaluated requirements for the solution
  • Developed and managed project plans and schedules
  • Translation of customer requirements into formal agreements and plans to culminate in customer negotiation and acceptance of results.
  • QA and risk assessments were rated as excellent.
  • Provide strategy and direction in the formulation, development, qualification, and launch delivery of offerings in response to customer requirements.
  • Used MS Office and Project for technical documentation

Confidential Project Manager Executive

  • Provided Project Management Services and implemented a large PMO for the CSE project, a large complex IT project for centralized child support collection.
  • Followed PMI methodologies and concepts.
  • Developed project plan
  • Manage approved budget, scope, and schedule.
  • Manage scope, schedule and budget with the Executive Sponsor, Project Business Lead, Business Directors and project team.
  • Manage the scope, schedule and budget for the project with teams consisting of business, subject matter expert consultants and Information Technology IT staff.
  • Prepare weekly status reports for accomplishments and planned activities
  • Develop overall strategy to support immediate success while considering longer-term implementation objectives.
  • Define implementation alternatives.
  • Review technical infrastructure requirements.
  • Develop business requirements and architecture for a sustainable implementation for delivering services.
  • Provide recommendations, coaching and counseling regarding personnel on the project
  • Maintain all project schedules and manage change control.
  • Provide mentoring for State personnel assigned to the project.
  • Delivered the Project Management Plan and Communications Plan
  • Delivered Quality Assurance Plan
  • Delivered Detailed Testing Plan
  • Delivered Deliverable Acceptance Criteria
  • Delivered Issue Management process and procedures
  • Delivered Project Charter, Vision and Kickoff Presentations
  • Delivered the Project Change Management Plan, Approach and Process for any change management activities
  • Delivered the Risk Management Plan, Approach, Process and training for all risk management activities
  • Delivered the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the lifecycle.
  • Managed all subcontractors to perform to their contracted deliverables.
  • Delivered the identification of the business vision, objectives and deliverables.
  • Developed and documented the overall strategy for the Project Assessment success criteria while considering longer-term implementation objectives.
  • Developed, defined and documented the implementation alternatives.
  • Provided Weekly, Monthly, Quarterly Project Status Reports to the Steering Committee, to the Project Sponsor, and to Senior Management
  • Developed, defined and documented the technical requirements.
  • Maintained the project schedules weekly and communicate milestones at weekly meetings.
  • Delivered Closeout activities.
  • Following State rules and procedures developed and managed the RFP process. Wrote the technical requirements for complex IT acquisitions prior to release to the vendor community
  • Used MS Office and Project for project documentation

Project Director

Confidential

  • Provided Application Development Senior Project Management role for the team of 100 analysts, developers and testers on a state of the art, object oriented application J2EE development for the Tax Compliance System.
  • The Integrated Non-Filer Compliance System INC application was developed to provide services for the compliance audit group and to taxpayers via a web portal and also developed a DB2 data warehouse and data mining tools. Interacted with all disciplines including business requirements, end customers, project management, and testing, training deployment and configuration management.
  • Followed PMI methodologies and concepts.
  • Manage approved budget, scope, and schedule.
  • Manage scope, schedule and budget with the Executive Sponsor, Project Business Lead, Business Directors and project team.
  • Manage the scope, schedule and budget for the project with teams consisting of business, subject matter expert consultants and Information Technology IT staff.
  • Prepare weekly status reports for accomplishments and planned activities
  • Develop overall strategy to support immediate success while considering longer-term implementation objectives.
  • Define implementation alternatives.
  • Review technical infrastructure requirements.
  • Develop business requirements and architecture for a sustainable implementation for delivering services.
  • Provide recommendations, coaching and counseling regarding personnel on the project
  • Maintain all project schedules and manage change control.
  • Provide mentoring for State personnel assigned to the project.
  • Delivered the Project Management Plan and Communications Plan
  • Delivered Quality Assurance Plan
  • Delivered Detailed Testing Plan
  • Delivered Deliverable Acceptance Criteria
  • Delivered Issue Management process and procedures
  • Delivered Project Charter, Vision and Kickoff Presentations
  • Delivered the Project Change Management Plan, Approach and Process for any change management activities
  • Delivered the Risk Management Plan, Approach, Process and training for all risk management activities
  • Delivered the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the lifecycle.
  • Managed all subcontractors 20 to perform to their contracted deliverables.
  • Delivered the identification of the business vision, objectives and deliverables.
  • Delivered and documented business benefit and Return on Investment ROI for the INC project
  • Developed and documented the overall strategy for the Project Assessment success criteria while considering longer-term implementation objectives.
  • Developed, defined and documented the implementation alternatives.
  • Supported the IV V Gartner and Oversight Vendors DGS on the project
  • Provided Weekly, Monthly, Quarterly Project Status Reports to the Steering Committee, to the Project Sponsor, and to Senior FTB Management
  • Developed, defined and documented the technical requirements.
  • Maintained the INC project schedules weekly and communicate milestones at weekly meetings.
  • Developed, defined and documented the maintenance recommendations for the application regarding new scope, schedule and budget for fiscal years 2003/2004, 2005/2006 and 2006/2007.
  • Provided Coaching, Mentoring and Management for technical team personnel on the INC project.
  • Developed and managed the lessons learned database and shared it with other project teams at FTB and IBM.
  • Following State rules and procedures developed and managed the RFP process. Wrote the technical requirements for complex IT acquisitions prior to release to the vendor community
  • Delivered Closeout activities.

Confidential, Administrative Office

  • Provided Project Management services for the full automation and hosting for the AOC Public Safety Justice System.
  • Followed PMI methodologies, principals and concepts.
  • Managed and evaluated requirements for the solution
  • Managed and developed project plans and schedules
  • Translation of customer requirements into formal agreements and plans to culminate in customer negotiation and acceptance of results.
  • Delivered the Project Management Plan and Communications Plan
  • Delivered Project Plans
  • Delivered Status Reports
  • Delivered Quality Assurance Plan
  • Delivered Detailed Testing Plan
  • Delivered Deliverable Acceptance Criteria
  • Delivered Issue Management process and procedures
  • Delivered Project Charter, Vision and Kickoff Presentations
  • Delivered the Project Change Management Plan, Approach and Process for any change management activities
  • Delivered the Risk Management Plan, Approach, Process and training for all risk management activities
  • Delivered the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the lifecycle
  • Used Microsoft Office and Project for technical documentation
  • Wrote and documented technical requirements
  • QA and risk assessments were rated as excellent.
  • Following State rules and procedures developed and managed the RFP process. Wrote the technical requirements for complex IT acquisitions prior to release to the vendor community

Senior Delivery Solutions Manager

Confidential

SAP Implementations for Florida Child Support, Jacksonville Airport and overall solution Internal Sales Integration Support

Project Manager

Confidential

  • Project Director for the development of a full hosted , web-based public safety system Criminal Justice CAD, RMS, IMS , Police and Fire Dispatch and message switching system for Solano County Sheriff and IT and six additional cities in Northern California.
  • Followed PMI methodologies, principals and concepts.
  • Managed and evaluated requirements for the solution
  • Developed and managed project plans and schedules
  • Delivered Status reports
  • Translation of customer requirements into formal agreements and plans to culminate in customer negotiation and acceptance of results.
  • Delivered the Project Management Plan and Communications Plan
  • Delivered Quality Assurance Plan
  • Delivered Detailed Testing Plan
  • Delivered Deliverable Acceptance Criteria
  • Delivered Issue Management process and procedures
  • Delivered Project Charter, Vision and Kickoff Presentations
  • Delivered the Project Change Management Plan, Approach and Process for any change management activities
  • Delivered the Risk Management Plan, Approach, Process and training for all risk management activities
  • Delivered the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the lifecycle
  • Used Microsoft Office and MS Project for technical documentation
  • Wrote and documented technical requirements

Project Director

Confidential

  • California County Consortium Modernization Project, a full hosted, web-based public safety system providing custom services to five separate California counties define their IT priorities and vision for the following:
  • San Mateo,
  • Marin,
  • San Joaquin,
  • Kern
  • Monterey
  • Followed PMI methodologies, principals and concepts.
  • Managed and evaluated requirements for the solution
  • Managed project plans and schedules
  • Delivered Status Reports
  • Translation of customer requirements into formal agreements and plans to culminate in customer negotiation and acceptance of results.
  • Delivered the Project Management Plan and Communications Plan
  • Delivered Quality Assurance Plan
  • Delivered Detailed Testing Plan
  • Delivered Deliverable Acceptance Criteria
  • Delivered Issue Management process and procedures
  • Delivered Project Charter, Vision and Kickoff Presentations
  • Delivered the Project Change Management Plan, Approach and Process for any change management activities
  • Delivered the Risk Management Plan, Approach, Process and training for all risk management activities
  • Delivered the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the lifecycle.
  • Wrote and documented technical requirements
  • Used MS Office and Project for technical documentation

Confidential Senior Delivery Project Manager

  • IMS is a full hosted public justice system, provided consulting and design services for a custom application development project.
  • Followed PMI methodologies, principals and concepts.
  • Managed and evaluated requirements for the solution
  • Managed project plans and schedules
  • Translation of customer requirements into formal agreements and plans to culminate in customer negotiation and acceptance of results.
  • Delivered the Project Management Plan and Communications Plan
  • Delivered Status Reports
  • Delivered Quality Assurance Plan
  • Delivered Detailed Testing Plan
  • Delivered Deliverable Acceptance Criteria
  • Delivered Issue Management process and procedures
  • Delivered Project Charter, Vision and Kickoff Presentations
  • Delivered the Project Change Management Plan, Approach and Process for any change management activities
  • Delivered the Risk Management Plan, Approach, Process and training for all risk management activities
  • Delivered the project schedule tracking process for tracking each milestone and deliverable and implemented the process of tracking actual time spent on each task throughout the lifecycle.
  • Wrote and documented technical requirements
  • Used MS Office and MS Project for documentation

Senior Project Manager

Confidential

  • Ms. Confidential provided Senior Project Management services for the New Zealand Police, for the Integrated National Crime Information System a full hosted thin client based public safety system . She performed the overall Project Management duties including:
  • Provided and delivered Project plans and schedules
  • System analysis,
  • Development, and implementation,
  • Training,
  • Project status reporting,
  • Controlling change requests,
  • Monitoring budget
  • Deliverables, and driving milestones to completion
  • Wrote technical documentation
  • Used Microsoft Office and Project for documentation purposes

Confidential

Technical Director/Program Manager

Direct staff of 30 engineers on hardware and software efforts for the US Air Force. Projects included the A-10, F-111, and F-117 Aircraft Weapons Targeting System, Mishap Investigation System, Depot Level Aircraft Maintenance System, and Onboard Aircraft Maintenance System. Utilized object oriented rapid prototyping, MILSTD498A and MILSTD2167 to develop each software application, and defined a strategic direction for each large complex project.

Sprint Corporation

Application Development Manager / Product Director

Direct all aspects of software development staff of 80 developers, analysts, and testers, trainers, and operations personnel. Provide the overall management duties of the staff providing consulting services, business change management services, custom application design, development, testing, implementation, and maintenance teams for new products and internal/external projects related to telecommunication and digital data projects.

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