SUMMARY

SAP Technical Professional with analytical experience in managing and supporting HANA In-Memory Computing, SAP Business Suite Applications, Net Weaver and SAP Components. As a member of the project management team, I have achieved 100 improvement with system quality and performance as a result of precision planning, designing, implementing and supporting SAP based solutions. I am experienced with tuning, testing and monitoring SAP systems landscape. I have good technical knowledge with installing, upgrading, system copies and patching SAP application software. Participated in planning and documenting Business Continuity to recover and continue production operations in the event of a disaster. My strong drive and desire to learn new and bleeding edge technology, have provided me a well-rounded foundation as an SAP Technical Administrator.

TECHNICAL SKILLS:

• SAP Business Suite Applications: CRM, SCM, ECC 5.0, 6 EHP5 and R/3 Enterprise 4.7
• SAP NetWeaver: SAP Basis, BW, N/W 2004s EP, N/W 7.0, 7.1, 7.3 EP, 7.31
• SAP Components: Solution Manager 7.0, 7.1
• SAP Tools: Software Update Manager 1.0 SP11, SPAM/SAINT, Software Provisioning Manager 1.0 SP6, and Microsoft SQl Server
• Application Servers: SAP Web AS ABAP JAVA , Apache and Tomcat 6.0
• RDBMS: Oracle 11g, 10g, 9i
• SAP In-Memory: HANA Appliance, BW Powered by HANA, HANA Live
• Data Replication: HANA Studio, System Landscape Transformation replication server, DMIS 2011 SP6 add-on back-end server
• Programming Languages: UNIX/LINUX Shell Scripts Possix, Bourne, Korn Shell and SQL.
• SAN Administration: Dell/EMC Clarion series: CX400, CX700, AX4, CX4-240, HP-EVA 4400, EMC Symmetrix 3430/5430 and Mc Data Switches, SANCopy, SnapView, MirrorView
• Operating Systems: MS 2008 R2, Windows 7, XP/NT , Platforms: Sun Solaris 7, HP-UX 9X, 10X, 11.00, 11.11 and Linux Red hat RHEL 5, SUSE 11, CentOS 5 , SCO 3.2V4, AIX 3.X, 4.X, 5.X, NCR RV-4.
• Business Continuity Planning: Participated in Planning, Designing and documenting how to recover and continue business operations after a disaster occurs.

Identifying:

• Potential Threats Natural and Man-made
• Prioritize services to be restored first Mission critical
• Document skills and procedures
• Automate failover simplify recovery
• Design a plan for testing.
• Protect Data Archiving backups off-site and Configuring

WORK EXPERIENCE:

Confidential

SAP Technical Consultant

• Worked closely with team members to understand current projects and provide support for day to day deliverables.
• Developed, maintained, and updated documentation for SAP Basis Policies and Procedures.
• Planned and applied SAP support pack stacks, kernel upgrades, enhancement packs, OSS Notes, and SAP upgrade releases throughout the SAP system landscape for ECC 6.0, BI, Enterprise Portal, Business Objects, Solution Manager, CRM, Data Services, SLT, SAP SCM-APO and third party software
• Monitor, analyze and tune system performance
• Perform Root Cause Analysis and communicate resolution recommendations
• Perform SAP client administration create, copy, delete and export/import clients as required.
• Perform system copies and refreshes to support project and line of business activities
• Maintain the integrity of the SAP environments by managing the SAP Correction and Transport System to ensure all configuration and development objects are promoted properly
• Configure and manage the SAP Spool Administration system
• Installed and support monitoring solutions Solution Manager .

Confidential

SAP Application Technical Support

• Project Management experience in participating with the planning and design of HANA, ECC and CRM Implementation, Upgrading and Support.
• Planning > Defined the purpose/objectives with the business and project team members
• Why and what Drives the business strategy to implement SAP
• What would be achieved and the consequences of not implementing SAP
• Defining scope dimensions: Business/IT processes, Customers, Departments, Infrastructure, Applications/Systems and Data
• Designing > Identified the Approach, Deliverables, Timeline, Dependencies, Critical Success Factors, Risks/Issues, Constraints, Roles/Responsibilities and obtained Approvals
• Implemented HANA, installed Business Objects Enterprise, BI, Data Services and SLT into AIX Enterprise Data Warehouse Dev and Production Environment
• HANA Data Base Monitoring Performance, Alerts, System Tables and Schemas etc.
• Provide HANA Data Base User Authorization, necessary roles and privileges' SQL, Analytic, System and Package
• Installation, upgrading and patching of BOBJ4.0/BODS4.1/SAP SLT/Oracle/Apache/Client tools/Crystal Reports /IDT etc.
• I provide daily HANA/Basis support for one or more applications that are deployed into the Global production environment
• Installed, configured the SAP NetWeaver Application, Implemented Support Packs and Upgrade SAP Kernels
• Perform SAP System Copies, System Refreshes and Client Copies
• Performed HANA Backup and Recovery
• HANA Database integration with BW/BO-DS and/or SLT for configuration of Data Replication, HANA hardware sizing, Lifecycle management

Confidential

SAP Basis Administrator

• Applied and supported SAP Business Objects BOBJ Integration Kit to the BW landscape
• I supported SAP environments R/3, ECC, BW, EP, CRM, SCM, etc. by monitoring system performance for the production and test/dev SAP landscapes
• Performed SAP Q/A and DEV System Builds, SCM Live Cache and Optimizer installation in HP-UX HA environment
• HCM Basis Go-Live Support transports, client copies, daily monitoring and system refreshes
• Performed support of HP-UX systems, performance monitoring and Kernel parameter tuning
• Installed, patched and upgraded Oracle
• Designed and documented the migration of servers to include applications and databases.
• Assisted in a server upgrade project HP-PA RISC V-PAR to HP ITANIUM .
• Documented server configurations and operation procedures
• Ordered and installed Dell PowerEdge 29XX Series, Established network connections with Switches, SAN and SAP Database/Application servers.
• Coordinated database backup and recovery for Informix, Oracle, and MS SQL with DBA team using a combination of disk-to-disk, disk-to-NAS, and disk-to-tape backup methodology.
• Implemented and supported an automated systems and patch management solution for UNIX/LINUX servers. The system could push out patches and generate system reports.
• Deployed and supported BMC Patrol monitoring and reporting platforms.
• Provided on-site and remote support
• Configuration of network protocols DNS, NFS , and system security sudo, ssh managing LPARs , VPARs , including HMC for IBM Power 5.
• Supported Oracle, Web application, Volume Manager and other related UNIX tools installing and managing IBM AIX 5.x on IBM P-series systems.

Confidential

SAP Basis/UNIX Administrator

• Homogeneous Heterogeneous System Copies
• Oracle Upgrade from 9i to 10G and Oracle database maintenance with BR TOOLS
• Applied SAP Notes per SAP Recommendations
• Monitored System Performance and Tuning, Setup Remote Connections RFC's
• Configured and Managed Transport Management System
• Daily System Transaction and Data Base Monitoring
• Provided user administration and System Security
• Configured and Supported Printers
• Managed Work Processes and Job Scheduling
• Performed Load Balancing for SAP Database Servers with SAP App. Servers
• Kernel Patch Updates an Support Pack Administration
• Installation, Migration and Updates of new / existing Hardware Software.
• Installed, Configured and Zoning of Switches on the Network
• Designed and Deployed DR Backup SAP Procedures