Program Manager Resume Profile
VA
Profile
- Competence and Currency in Modern Technology Skills and Experience: 16 years software development experience in Java, .Net and C , Agile development methodology, real-time system integration and testing using open source code Cloud systems virtualized instances user-centered design GIS applications SOA N-tier, scaling redundancy mobile application development.
- Technical Leadership Qualifications: Technical Architect and Manager with increasing responsibility for large scale modernization programs
- Business Qualifications: Business experience managing a 28 - 35 million contract Contract size of 150-180 employees with direct responsibility for up to 6 direct reports. Experience and responsibility for IT budgets and cost effectiveness. Experience qualifying, selecting and managing subcontractors. Unique combination of business leadership and technical expertise and competency
- Leadership Qualifications: Hands-on leader Ability to motivate and lead a highly technical team and elicit high-performance from the organization with high levels of accountability innovative and adaptable to change lead large organization in all aspects of IT system modernization
- Behavioral Attributes: High level of initiative strategic, energetic, and enthusiastic Leader action-oriented results-oriented strategic planner
Key Skills and Strengths include:
- Leadership Adept at leading/managing cross-functional IT programs from needs and IT Security assessment, through Infrastructure Management, Software Development, implementation, and post implementation support.
- Relationship Management Consistent track record of earning strong customer trust relationships and delivery team loyalty.
- Problem solver Creative forethought in anticipating and resolving complex issues.
- Organized Manage multiple, simultaneous projects via strong multi-tasking skills.
- Business Development Proficient in proposal writing, capture management, coordinating teams, and acquiring follow-on business.
- Coordinate Effectively with corporate resources including executive leadership, finance, accounting, contracts, and HR organizations.
- Experience INDUS Corporation Dec '08 Present Senior Program Director Deputy Program Manager FITSS and deputy Transportation Solutions Division Manager
- As Deputy Program Manager, was responsible for the day-to-operations of the FHWA IT Support Services contract to include INDUS and subcontractor employees spread nationwide succeeded in implementing initiatives in client relationships and planning, coordinating, staffing, and leading IT development and service delivery and performance of personnel throughout this contract.
Accomplishments:
- Implemented process improvements across all task areas which resulted in an improved award fee score and value from 90/100 to 98.7/100 in the past two years on trimester award fee reports.
- Accountable for the FITSS IT portfolio comprised of 40 applications, 35 databases and over 200,000 webpages. Collaborated with Senior Managers to set priorities in task areas, monitor progress on said projects, identify and mitigate risks and resolve all open issues. Maintained CMMI compliance, applied Project Management principles, and implemented ITIL best practices in areas of hardware, software, and IT service delivery. Task and Technical leadership areas include:
| applications development maintenance field support web development application and database server support data communications support | video conferencing support Capital Planning Project Management Office Support and IT Security support |
- Managed a 28 million a year budget for the FITSS contract. Developed budgets, conducted forecast analysis and delivered Monthly Financial Reporting of contract expenditures and ETC for each fiscal year using earned value methods.
- Oversaw the implementation of FHWA's strategic goals and corporate vision for IT.
- Served as the technical authority with responsibility for long term strategic and business planning, capital planning and investment analysis, directing and monitoring a program to provide for the systems analysis, design, development, implementation and disaster recovery preparation to support the FHWA Agency nationwide information systems.
- Developed operational standards, policies, and procedures as required for the Infrastructure support, support and development of websites and web applications. Established technical guidance for the FITSS contract, provided innovations for programs and methods, and implemented alternatives analysis for assessing and designing new application/system solutions.
- Met weekly with Senior managers to conduct knowledge sharing between the various IT support areas such as applications, IT security, Infrastructure support, Field Support and PMO support.
- Met weekly with FHWA Task monitors, FHWA Contracting Office and Contracting Office Technical Representative to discuss contract deliverable status and financial reports. Used earned value methods to plan, allocate, and administer Monthly Financial Reporting of contract expenditures.
- Collaborated with System Owners to document requirements to expand existing system functionality, provide new functionality or new systems with emphasis towards feasible technical solutions and realistic levels of effort. Determined feasibility of proposed enhancements, identified potential problems, suggested alternative approaches to make system perform efficiently and effectively prioritized their initiatives by clearly communicating technical tradeoffs in terms of functionality and cost.
- Developed impact analysis process to quantify issues, identify and balance workload, and allocate tasks among the team. Developed strategy to measure and monitor standard operating procedures for the team. Developed training plans and performance standards used to evaluate employee performance, reward staff, develop personnel improvement plans where needed and perform conflict resolution. Established staff agile program to cross-train and mentor subordinate project managers and team personnel to speed staffing redirection.
- Supported development of software development business cases to FHWA's Investment Review Board IRB for approval and resource commitment and assisted the client/customer with the business need review by IRB members. Reviewed/identified alternative solutions, developed budget and funding source s , gained consensus on project scope, enterprise architecture review and educated the business owner regarding expectations and commitments of application ownership.
- Ensured applications are developed according to the NIST SP 800-18 and NIST 800-026 guidelines. Managed the Certification and Accreditation of applications by the IT Security Team, including responding to any Notice of Finding and Recommendation NFR or Plan of Action and Milestones POA M and responding to FISMA auditors.
- Support INDUS' business development activities such as proposal writing, capture management and acquiring follow-on business associated with assigned programs.
Confidential Deputy Program Manager/ Software Development Manager
Supervised 55 application developers, functional analysts, testers and IT support staff for an 8M a year application development program in support of two Department of Labor contracts involving Federal Employee Compensation and Wage and Hour Divisions.
Accomplishments:
- Provided technical project management and solutions development for DOL/ESA client. Oversaw the development and maintenance of Java and Delphi application development projects. Accountable for scope, schedule, budget and quality of releases for all applications.
- Managed coordination across functional teams: Functional Analysts, Development, Integration Test, IV V and Operations Support team.
- Collaborated with application Stakeholders and System Owners to document requirements to expand existing system functionality, provide new functionality or new systems with emphasis towards feasible technical solutions and realistic levels of effort. Determined feasibility of proposed enhancements, identified potential problems or omitted requirements in requested work, suggested alternative approaches to make system perform efficiently and effectively prioritized their initiatives by clearly communicating technical tradeoffs in terms of functionality and cost.
- Participated in developing and implementing overall IT objectives, strategies, budgets and plans with other Division IT managers and staff.
Confidential Senior Project Manager/Technical Lead
Supervised a team of 17 developers supporting the development of mission-critical and mission-essential applications for FHWA. Oversaw complete life cycle development and implementation of 6 Applications. Supported long-term application planning and application budget projections.
Accomplishments:
- Interfaced with FHWA management, user representatives, and support personnel to ensure delivery of quality service and products.
- Served as a Project Manager on the Administrative Systems Team. Responsible for the requirements gathering, systems analysis, design, development, documentation, pilot testing and implementation of nationwide applications. Collaborated with the Infrastructure support and IT Security personnel in testing the FHWA Disaster Recovery Procedures. Coordinated efforts across functional teams: Development, DBA and Operations, and Help Desk.
- Monitored work performed by developers, coordinated with FHWA IT managers in the assignment of work requests, evaluate cost and time estimates, and recommended design approaches.
- Held regularly scheduled meetings to monitor schedules to ensure timely completion of projects within budget. Reviewed final product to ensure requirements and quality controls are met, coding standards are followed, software is 508 compliant, security requirements are met and documentation is kept accurate to ensure that the Certification Accreditation Statement is current.
- Ensured measures are taken in projects to increase quality and mitigate risk, including risk analyses, impact assessment, needs assessment, requirements signoff, code reviews, test planning and execution, fallback plans and implementation plans.
Confidential Senior Software Engineer
Worked as part of web delivery team at the Department of Transportation/Federal Highway Administration FHWA on the following two large software development projects:
Accomplishments:
- The FHWA Organization Information System: As task lead, planned and managed allocation of resources and activities on the approved development efforts. Documented functional requirements, and performed design and development of the application architecture using the Struts framework. Coordinated development of the system among the team members. Responsible for Test case and data Design, Test execution, defect reporting and tracking. Demonstrated this system to top level FHWA management and provided on-site training in FHWA HQ and division offices.
- The User Profile and Access Control System: This is one of FHWA's mission critical applications. Gathered requirements and created technical Design and Functional requirements documents. Application design ensured proper compliance to customer standards and requirements. Defined and executed test plans.
Confidential Senior Consultant
Helped architect the Intranet Portal for a major telecommunications company based in Northern Virginia using BowStreet application software.
Confidential Sr. Consultant
Designed and developed e-commerce/Internet sites and enterprise applications for various clients using diverse Java technologies and APIs, middleware applications and web servers Results Driven, Implementation :
Confidential Consultant Confidential Software Engineer II
