SUMMARY

Plan, design, configure, implement and manage systems and servers in highly available configurations across geographically diverse locations. Collaborate with network administrators to ensure compatibility and operability to meet business expectations for performance and availability. Train and provide day-to-day oversight of junior systems administrators.

SKILLS AND RESPONSIBILITIES

Set up, configure, and manage server hardware and operating systems install, configure, manage, and maintain software and, research, acquire, test, and install updates as recommended by manufacturer. Deploy monitoring and reporting tools and prepare reports for management. Create and maintain technical documentation.

Active Directory Servers, Software, and Services

• OS Installation, Configuration, and Deployment of 2000/2003/2008/2008R2/2012/2012R2 Servers and Domain Controllers
• Configuration and testing of 2012 Servers and Domain Controllers
• OS Installation, Configuration, Planning, and Deployment of Window 7
• Establish and manage DHCP/DNS configurations
• Establish WINS configurations
• Manage Group Policy development and deployment
• Configure, update, and maintain log scripts
• Configure and Deploy Windows Systems Update Server for patching and inventory reporting
• Using Microsoft tool kits and 3rd party software creation of AD and NTFS security reports

Exchange Mail Servers and Software Confidential

• Installation, Configuration, Upgrading, and deployment in standalone and distributed Exchange environments
• Create and manage individual mail boxes per policy monitor adherence to policy and report deviations to management
• Establish and manage mail replication to secondary, off-site mail server
• Back up mail store document and test restoration procedures on a routine basis. Restore individual mail boxes as required
• Implement and manage e-mail archival system
• Integration of Microsoft Lync

SQL Servers and Software

• Installation, Configuration, Upgrading, and Deployment of SQL servers
• Set up database replication using SQL toolkit
• Schedule and execute SQL maintenance plans
• Manage database security including encryption and user access

Web Servers and Software

• Manage IIS 6.0 and IIS 7.0 server clusters and services across multiple sites and domains
• Migrate new web sites, establish virtual directories, and set up DFS and NTFS shares
• Install and manage web proxy server, software, and services
• Install and test custom.NET applications across multiple sites, segments, and domains

Confidential

• Create and administer site collections and sites, including backup and restoration
• Work closely with SharePoint Administrator to integrate related services and site features
• Creation of base sites for Data Management and Team Correlation

Storage Area Network

• Specify, provision, and install hardware and software
• Create and manage data partitions per design specifications Data Pools, Volumes, Host Groups
• Configuration of Fiber Switch's Aliases, WWN's, Zones
• Installation of HBA's in required servers
• Monitor usage and prepare reports for management review

Systems Center Operations Manager

• Installation, Configuration, and Management of SCOM
• Deployment of SCOM agents to Windows Servers and Unix/Solaris Servers
• Configuration of Management Packs to SNMP monitor network devices
• Modification of rules for proper alert monitoring
• Migration of SCOM 2007 to SCOM 2012

Configure, update, and monitor antivirus/malware software and services.

• Installation, Configuration, and Management
• Deployment of agents
• Configuration of rules
• Creation of alerting
• Configuration of reporting

Vitalization

• Installation and Configuration of VMware VCenter Servers
• Migration of Physical Servers to Virtual P to V using VMware VCenter Converter
• Management of Virtual Windows Servers using VCenter
• Provisioning of SAN Host Group storage for creation of new Virtual Servers
• Creation of Microsoft Virtual Servers 2005 R2 SP1

Acquire, configure, deploy, and maintain controls to meet documented information security requirements, and monitor to ensure effectiveness.

• Participate in security risk assessment activities and assist information security personnel to prepare for and execute security audits
• Work with 3rd party vendors to monitor and respond to security incidents
• Implement and manage controls for user and system account management, access control, and acceptable use

PAST JOB REQUIREMENTS

• Participate in strategic IT planning and budget preparation
• Assist in the preparation and testing of disaster recovery and business continuity plans
• Dell Blade Servers
• SAN configuration and management
• Track-It/Footprints helpdesk and change management systems
• Microsoft Office
• Microsoft Forefront anti Virus
• Virtualization using Microsoft Virtual Server and VMware Vcenter
• System monitoring tools e.g. Microsoft Operations Manager, Systems Center Operations Manager 2007/2012
• PowerShell and VBS Scripting
• SharePoint 2007 and 2010
• IIS 6.0 and 7.0
• SQL 2000,2005,2008
• Exchange 2007,2010,2013 with Active Synch for mobile devices
• Microsoft Active Directory 2003 R2, 2008 R2, 2012, 2012 R2
• Microsoft Windows XP, Windows 7, and Windows 8 operating systems
• Knowledge of the following technologies:
• Microsoft Certified Systems Administrator MCSA , Microsoft Certified IT Professional MCITP , or Microsoft Certified Technology Specialist MCTS certification.
• Experience using and administering DNS, WINS, Group Policy
• A solid understanding of networked/distributed computing environment concepts and principles of routing knowledge of tools to diagnose and resolve routing problems
• Knowledge of web-based programming principles and techniques solid understanding of the Microsoft .NET programming environment
• Considerable knowledge of disaster recovery principles and methods
• Solid understanding of commonly accepted IT security principles and practices familiarity with NERC CIP
• Dependable, energetic, and detail-oriented
• Excellent diagnostic and problem-solving skills
• Excellent written and verbal communication skills

OTHER SKILLS

Network/LAN/WAN/PC/MAC:

• Experienced in supporting, designing, security, policy creation, account creation and administering Windows NT/2000/2003/2008 server environments
• Migrated Windows NT/95/98/2000/2003 environments to Windows 2008R2 Active Directory
• Extensive knowledge and design of LAN's, WAN's, DELL/EMC SAN's Back up Tape Devices, CAT 5E wiring, and all aspects of computer networking
• Experienced in supporting, designing, security, migration, account creation, Outlook Web Access, and administering MS Exchange server 5.5/2003/2007/2010
• Successfully configured computers/servers to utilize network protocols including TCP/IP, IPX/SPX, DNS, DHCP, WINS, and NETBEUI
• Configuration of MS VPN solutions for remote access of networks
• Experience with CISCO router configuration, NAT, administration, and security
• Experience with Hubs, Routers, Fiber Optic, and Wireless technology and hardware
• Experienced in supporting, designing, and administering multiple Firewall solutions to insure network security
• Configuration and installation of MAC OS X workstations in conjunction with a Microsoft Networking environment
• Extensive knowledge configuring Windows NT/2000/2003/2008/XP/Vista/Win7/Win8 servers, laptops, and desktop PC's
• Successfully configured and implemented Web Proxy server solutions and user access reporting. Creation of Web pages on NT/2000/2003/2008/2008R2/2013 servers
• Experienced in AS400 operations, account creations and administration
• Installation, configuration, policy creation, and offsite storage solution for tape backup of AS400 and Network data
• Implementation, configuration, and administration of network virus protection
• Creation, configuration, reporting, and administration of Web pages on Microsoft servers
• IT purchasing, vendor, and consulting administration
• Phone system administration, reporting, account creation, and configuration
• Advanced Help Desk Administration and problem solving involving Network, Mac, AS400, Printer, and PC issues
• Documentation and Reporting of all Network configuration, problem tickets, usage, security issues, access lists, inventory, and upgrades

Objective - To be challenged and bring networks to the next progression level as an IT team member. Ensure that systems are available 24/7. Provide superior network support with minimal down time. Work closely with Management on cost effective solutions that enhance network productivity. Give users superior support with helping them understand the issues of the call. Provide training on PC/Network operation for users.

PROFESSIONAL EXPERIENCE

Confidential

Windows Systems Engineer/SAN Engineer

• Deployment of 2000/2003/2008/2008R2 Servers and Domain Controllers
• Internal Active Directory Configuration in a mix mode 2008/2003 R2 domain
• Establish and manage DHCP/DNS configurations
• Manage Group Policy development and deployment
• Configure and Deploy Windows Systems Update Server for patching and inventory reporting
• Using Microsoft tool kits and 3rd party software creation of AD and NTFS security reports
• Management and Configuration of distributed Exchange 2007 environment
• Create and manage individual mail boxes per policy monitor adherence to policy and report deviations to management
• Create and administer SharePoint 2010 site collections and sites, including backup and restoration
• Management of Microsoft Clusters
• Creation of base sites for Data Management and Team Correlation
• Create and manage SAN data partitions per design specifications Data Pools, Volumes, Host Groups
• Configuration of Fiber Switch's Aliases, WWN's, Zones
• Installation, Configuration, and Management of SCOM
• Deployment of SCOM agents to Windows Servers and Unix/Solaris Servers
• Configuration of Management Packs to SNMP monitor network devices
• Modification of rules for proper alert monitoring
• Migration of Physical Servers to Virtual P to V using VMware VCenter Converter
• Management of Virtual Windows Servers using VCenter
• Provisioning of SAN Host Group storage for creation of new Virtual Servers
• Participate in security risk assessment activities and assist information security personnel to prepare for and execute ISO security audits
• Manage SQL Server database security including encryption and user access
• Resolve Trouble tickets escalated from help desk employees
• Manage file access rights, change management, documentation, reporting of access, backup, and review of security access.
• Application installs and Upgrades to match the environment, security, documentation, change management
• Internal configuration, updates, and monitoring of antivirus/spyware management software and deployment
• Interface with contracted 3rd party application developers for implementation of new applications.
• Research and deployment of new technologies.
• Research and deployment of new hardware requirements.
• Off Hour Support

Confidential

Senior Systems Administrator/Senior Network Administrator/Project Manager/Helpdesk Manager/Phone Systems Manager

• 2010 Exchange migration from Exchange 2000. Configuration, security, backup, antivirus/spam, public folder creation, public folder security/access rights, documentation, and daily operation.
• Establish and manage mail replication to secondary, off-site mail server
• Implement and manage e-mail archival system
• Manage IIS 6.0 and IIS 7.0 server clusters and services across multiple sites and domains
• Acquire, configure, deploy, and maintain controls to meet documented information security requirements, and monitor to ensure effectiveness.
• Manage strategic IT planning and budget preparation
• Active Directory migration and Configuration to a 2008 R2 domain across multiple locations, management, security, backup, documentation, and daily operation.
• Migration to Windows 7 desktops from Windows XP, creation of new Group Policy Objects, Testing and Upgrading of all desktop applications to function on Windows 7
• Application installs and Upgrades to match the environment, security, documentation, change management, Work with 3rd party vendors Elite, Worldox, ADP, Equitrac, VOIP and others to ensure proper migration to the latest versions of software and integration into updated environment
• Migration to Office 2010 from Office 2003, training of helpdesk staff, scheduling and supervising training of staff, creation of Group Policy objects for Office 2010 administration
• Mange three 1st tier helpdesk staff, handle all escalations, implement proper trouble shooting techniques, scheduling of training for staff on latest Microsoft products, provide guidance and motivation to become higher level technicians
• Migration from 10/100 core network to a gigabit backbone, monitoring of network traffic, and ensuring QoS Configuration of Cisco Routers, HP core switches, Dell Stack switches and Watchguard firewalls
• Planning, Installation and migration from T1s to DS3s, coordinate with vendors configuration of routers and cloud based firewalls
• Work with vendor on implementation of new VOIP phone and fax systems
• Manage file access rights, change management, documentation, reporting of access, backup, and review of security access.
• Implementation of WSUS server for Updates to desktops and servers, documentation, and applications for critical updates.
• Planning and migration to Microsoft Forefront endpoint protection, configuration of SCCM for updates and monitoring of antivirus/spyware software and deployment.
• Configure and manage monitoring including but not limited to - Web proxy usage/updates for employees, review of employee storage content, daily monitoring of security alerts
• Planning and migration from SQL 2000 to SQL 2008, DBA, security, access rights, change management, database management, database backup, and daily operations.
• Server Security for communication between DMZ and Internal domains for application processes.
• Installation, configuration and site build of MOSS 2010 server, application administrator, security, and change management.
• Create new web sites, establish virtual directories, and set up DFS and NTFS shares
• Manage backup and offsite tape management for all critical data. Restore of data when necessary to ensure data requirements.
• Planning and implementation of Proxy server for web reporting and security
• Interface with contracted 3rd party application developers for implementation of new applications.
• Research and deployment of new technologies.
• Research and deployment of new hardware requirements.
• Disaster recovery policy, hardware configuration, replication, and updates to COLO facility.

Confidential

Senior Systems Administrator

• 2010 Exchange Configuration, security, backup, antivirus/spam, public folder creation, public folder security/access rights, CIP compliance, documentation, and daily operation.
• Internal Active Directory Configuration in a mix mode 2008/2003 R2 domain, with child domains, management, security, backup, CIP compliance, documentation, and daily operation.
• Internal Application security, documentation, change management, CIP compliance, and code reviews.
• Internal file access rights, change management, documentation, reporting of access, backup, CIP compliance, and review of security access.
• Internal Group Policy Active Directory policies, updates, documentation, CIP compliance, and procedures.
• Internal Updates to desktop, server, CIP compliance, documentation, and applications for critical updates.
• Internal configuration, updates, and monitoring of antivirus/spyware management software and deployment.
• Internal Monitoring including but not limited to - Web proxy usage/updates for employees, security violations of NERC policies, review of employee storage for inappropriate content, daily monitoring of security alerts, CIP compliance, and reporting of incidents to NERC staff.
• Internal and Preproduction SQL 2000/2005 configuration, DBA, security, access rights, CIP compliance, change management, database management, database backup, and daily operations.
• Internal and DMZ SQL cluster configuration and management.
• Internal and DMZ SAN management, updates, and security.
• Server Security for communication between DMZ and Internal domains for application processes.
• Internal MOSS application administrator, security, and change management.
• Internal VPN access security and reviews.
• Internal and External backup and offsite tape management for all critical NERC data. Restore of data when necessary to ensure NERC data requirements.
• External DMZ Active Directory Configuration across multiple DMZ domains, Management, Security, backup, CIP compliance, documentation, and daily operation.
• External DMZ Application security, documentation, change management, CIP compliance, and code reviews.
• External DMZ file access rights, change management, documentation, reporting of access, backup, CIP compliance, and review of security access.
• External DMZ Group Policy Active Directory policies, updates, documentation, CIP compliance, and procedures.
• External DMZ Updates to desktop, server, CIP compliance, documentation, and applications for critical updates.
• External DMZ Monitoring including but not limited to - security violations of NERC policies, review of employee storage for inappropriate content, daily monitoring of security alerts, CIP compliance, and reporting of incidents to NERC staff.
• Test Environment Directory Configuration across multiple DMZ domains, Management, Security, backup, CIP compliance, documentation, and daily operation.
• Test Environment server virtualization using Microsoft Virtual Server
• Test Environment Application security, documentation, change management, CIP compliance, and code reviews.
• Test Environment SQL 2000/2005 configuration, DBA, security, access rights, CIP compliance, change management, database management, database backup, and daily operations.
• Interface with NERC contracted 3rd party application developers for implementation of new applications.
• Research and deployment of new technologies for NERC environments.
• Research and deployment of new hardware requirements for NERC improvements.
• Disaster recovery policy, hardware configuration, replication, and updates to COLO facility.
• Training and Education of NERC IT support staff.
• Off hours support of all NERC operations.
• Support of 78 Windows Servers in Internal, Prepro, and Test environments.

Confidential

Network Administrator/Network Manager

• Single Administrator and responsible for Windows 2000 servers, 2003 servers, Windows NT servers, Network and AS400 Accounts, Cisco 2600 routers, NAT, Firewall configuration and rules, 3Com switches with fiber optic, Intel Hubs, I-series AS400 operations, LAN/WAN/VPN, Telephone Systems, 200 PC's, Help Desk Administrator, Network/AS400 printers, AS400 devices, Back up AS400/Network, Tape rotation, Disaster recovery, Uninterrupted power APC, AS400/OWA, Exchange 5.5/2003, Active Directory, Off Site storage, Proxy server, Web reporting, Custom application HR, Payroll, Time clock, Etc support/installation, Patch panels, Network Policy's, Network Security, Remote access, Web pages, PC configuration and Installs, MAC configurations and Installs, Wireless devices, Virus scanning, Web page Creation, Managed employee, Vendor purchasing/Consulting, and security.
• Additional Professional Activities Reported directly to CIO and VP of company, Moved entire network and PC's from Edison to Cranbury, Migrated Company from NT/98 to 2000, AD/DNS/Exchange migrations, Designed Server room/Uninterrupted Power/LAN/WAN/Patch panels/Access points/Entire network for new building, Build network from 45 users to 200 seamlessly, Configured all PC's and Network now in use at Alco Industries, All users Help Desk tickets handled by myself, Implemented Microsoft VPN solution for Company, Work from home Via High Speed Internet connection and VPN to perform network maintenance off hours.

Confidential

PC Technician/Assistant Network Administrator

• Support of PC/Laptop software/hardware configurations for user base of 400-machines. Installation, configuration, and customization of operating systems, applications, AS400 client access software, networking software, and network protocols. Troubleshooting, problem solving and when necessary vendor service calls for Network and AS400 printers. Network, MS Exchange, and AS400 user account creation and administration. Installation, configuration, and upgrades of motherboards, hard drives, memory chips, video cards, sound cards, CD rom drives, DVD drives, floppy disk drives, monitors, keyboards and mouse's.
• Additional Professional Activities - Responsible for updating and corrections to entire PC/Laptop inventory files. Work closely with vendors in ordering equipment and supplies. Scheduling and implementing changes to laptop/ PC software and hardware configurations. Resolving of helpdesk calls. Daily and weekly rotations of network backup media. Instillation of PC's and laptop's at users locations.

Confidential

Helpdesk Operator/AS400 Operator

Responsible for Daily AS400 operations. Mounting of backup tapes, distributing reports, device creation and instillation, problem trouble shooting, and printer maintenance. Entry, troubleshooting, and problem solving of helpdesk calls taken from a 300-person user base. Worked closely with Network Administrator in conversion of user base from Windows 3.1 to Windows 95.

Confidential

AS400 Operator/ 1st Level Help Desk

Responsible for Daily AS400 Operations. Printing checks, Mounting of backup tapes, distributing reports, device creation and instillation, problem trouble shooting, and printer maintenance. Problem solving of helpdesk calls taken from a 500-person user base. Directly reported to Operations manager and helped to implement Desktop Health Care systems.

Confidential

AS400 Operator/ Main Frame Network Communications

Responsible for Nightly AS400 operations and Node communication from all of Mobil Oil remote sites, Mounting of backup tapes, distributing reports, device creation and instillation, communication problem trouble shooting, and Dot matrix printer maintenance. Problem solving of helpdesk calls taken from all over the world. Directly reported to Operations manager, helped move entire Data center from Confidential