PROFESSIONAL SUMMARY

• 7 years of experience as a manual tester. Worked in clerical positions for more than 8 years earlier.
• Have experience in system test, integration test, regression test and user acceptance test support
• Worked as a tester for Journal Order Processing System and Flood Insurance System
• Tested applications using Oracle SQL, TOAD and Clear Quest
• Knowledge in automated testing using QTP
• Have used Oracle SQL, Clear Case, Excel, QC, QTP, SBM., Test track Professional, Putty, SoapUI
• Experience in Test case preparation, Requirements Documentation.
• Processing DCR Data change request and creating STR system trouble report
• Knowledge in Automation Testing QTP and SoapUI.
• Knowledge in Sharepoint, Web services, Web designing.
• Knowledge and used SQL queries and Unix commands.

PROFESSIONAL EXPERIENCE

Confidential

Test Engineer

AIR American Institute for Research is partnering with the Smarter Balanced Assessment Consortium, a state-led consortium committed to developing tests that use technology to better measure student knowledge and to make tests accessible to all. The Smarter Balanced tests will be delivered online and include innovative items and performance tasks that take advantage of the potential of technology. We as testers reroute that smart Balanced Assessment application to a secured browser by inputting the Unix commands as batch file and we execute them. We tested the application in different browsers on various devices including Mobile, I pad, Windows, Linux. We used a Bug tracking tool named Fogzbugs for the full software management cycle.

Responsibilities

• Performed Web application testing using Secured Browser.
• Also involved in Regression Test, smoke, Integration test and functional testing.
• Tested an Online Smart Balanced Assessment system, Education software for AIR Tested application as a guest/student role for Grade 3 to 12 for English and Math.
• We Reroute the application to secure browser by entering unix commands and save as Batch files and we execute those for Rerouting system to Secured Browser.
• And we test the application for performance and tested the application in different browsers and different devices, in windows, Linux, Ipad and also in Mobile.
• We tested the system in 3 languages English, Spanish and also in Braile.
• We did the regression test according to test cases and we log , verify, recycle or close defects using Fogbugs defect tool.

Environment: Oracle, Windows, Linux

Confidential

QA Specialist:

• Confidential process customers Loan application for products Mortgage, Home equity, and Auto loans electronically through a system or application called Originate, which supports all of the contracting functionality. Originate flexible workflow comprehensive screen design, and one-click decision translate to faster processing and more profitable loans. Originate is comprised of five main functional components that work together to form a complete, end-to-end credit origination system. The components include: Workflow Application Entry Decision Engine using CMSI's, eValuate technology Underwriting and Contract Administration. Originate improves loan quality while reducing risk and decision time. So when we test we test and act as Contract analyst and we review and submit and process contracts. There is a separate Module and section called Contract processing in which we review all the contract rules and process the contracts.
• Involved in Regression Test, smoke and Integration test, functional and also User Acceptance testing.
• Knowledge in SDLC Waterfall and Agile
• Also involved in Backend testing using Putty/Unix Toad.
• Adding different servers and environments using Putty.
• Involved in Automation testing and entered transactions in XML using SoapUI and executed test cases.
• Defect tracing using Test track professional and Jira and communicate with BA and Developers on daily basis.
• If issues found during Regression test, Error Log file and screenshot will be attached and communicated to all Dev and QA team members.
• Configuring different tools to different environments and clients.
• Writing and executing test cases against the requirements and the PED. Product Error Document
• Good Knowledge in Configuration Management.

Environment: Oracle, Java, Windows, Linux

Confidential

Test Specialist

Confidential allows the grantee or applicant to search for funding opportunities that are available from OJP, apply for opportunities and accept any awards that have been given to the applicant, manage grants and complete required post award activities such as progress reports. Tested the system and modules for Office of Justice programs Department of Justice such as Grants Management System GMS including financial status reports, Federal financial reports. Also tested other applications such as File folder application and Share point solicitation community, GPRS, including now GPRS Account Login consolidations for GMS, GPRS and BVP.

Responsibilities

• Performed Quality Assurance Analyst role in support of the system and modules for Office of Justice programs Department of Justice such as Grants Management System GMS including Financial status reports.
• Federal financial reports, File folder application and Share point solicitation community, GPRS, BVP and other applications as assigned.
• I performed Quality Assurance, Requirements Analysis and IV V and, also, as a functional tester,
• I perform integration testing, user acceptance testing, and regression testing of the above mentioned applications within Agile Software Development Life Cycle Agile Development Methodology .
• testing sprint releases, and participating along with developers and business analysts in scoring meetings to discuss how to transform the needs of business users and stakeholders into functional/technical requirements and scrum meetings to follow up the business process and development progress etc.
• Performed bug tracking and submit Software Trouble Reports STR using Serena Business Mashups SBM of the above mentioned applications and systems.
• I also process Data change request, which is submitted in SBM by developers for IV V.
• Used TOAD for Oracle v.10.5 for test analysis, data retrieval
• Develop both manual test cases and test scripts using QTP asked , test plans, test status reports, test summary reports and test analysis reports while accomplishing testing of the applications and system assigned.

Environment: Windows, Toad, Oracle

Confidential

QA Operations Specialist

Working as a manual tester for American Psychological Association, Washington DC for Psychological Journal order processing system. The system maintains customer orders, processes payments that are input for the subscriptions and generates delivery orders and subscription expiration reminder letters.

Responsibilities:

• Understand the requirements from the design documents and create test cases
• Manually enter data and verify screen navigation, data retrieval and updates
• Conduct system testing and integration testing
• Support the User Acceptance Testing by creating the necessary data
• Use Oracle SQL to create test data and verify updates
• Create test cases using spreadsheets
• Use Clear Quest to enter the defects and verify them when they are fixed

Environment:

Oracle, SQL, TOAD, Clear Case, Excel

Confidential

Operations Specialist

The Confidential is the largest scientific and Professional Organization representing psychology and psychologists including researchers, educators, clinicians, consultants and students as its members. As an Operation Specialist I process various affiliates including Students, International, Teachers, Institutional members. Each membership has different fees and for each Affiliate the price of the journal varies. So we analyze all these and input and process the membership and journals accordingly. We also contact the members who have previous years dues and process their membership as Member dues.

Responsibilities

• Entered customer orders into the database using Production A software.
• Maintained Members records by creating, updating, cancelling or reinstating member's records.
• Entered payments in Cash receipts, post and validate Batches.
• Batched all Affiliates by their payment type.
• Generated reports using the in-house developed software on members' journal orders and Validate and post the Batches.
• Sent invoice letters to members using Microsoft Word Application
• Contacted members to find missing application information by phone and email.
• Maintained Member's files and archived files
• Entered the Archival Batch Numbers and Students School and address Info in Microsoft Excel Spreadsheet.
• Input back order Journal Issues, the payment and Shipping Info using Microsoft Access.
• Posting company Monthly news, Birthdays, Anniversaries in Board using Microsoft Power Point.
• Sent emails to members to update their address information in Database if there are any changes needed.
• Worked with QA team for Production A in house software and its upgrades, cross-trained in Quality Assurance, did functional testing and sent screen shots to Q team when issues found

Environment: Windows, Desktop Application A Production, Oracle

Confidential

• Worked as a contractor for Westat
• Entered patients' profiles, prescriptions and insurance information into the database
• Generated reports on patient's prescription orders

Confidential

Specialized Support Clerk:

• Entered clients' payments into Flood Insurance system Database
• Coordinated with the underwriters on payment data entry issues and resolved them
• Analyzed the returned mails that could not be delivered to the clients and sent them to correct address