Senior Solutions Engineer Resume Profile, PA - Hire IT People

Summary of Qualifications:

Thirteen years of information technology experience
Proven professional with outstanding technical expertise in storage and systems administration
Excellent verbal and written communication skills
Strong organizational and time management skills
Proven professional with Certifications, Professional Awards and Achievements

Operating Systems, Software, Hardware and Networking Environments:

Professional Experience:

Confidential

Senior Solutions Engineer

Install, administer, troubleshoot and support EMC storage and backup solutions. EMC VNX, Clariion, Avamar, Data Domain, RecoverPoint, XtremIO, Isilon, VMware, Cisco and Brocade SAN Switches
Implement, troubleshoot and support fibre channel, iSCSI and FCOE fabrics
Perform storage, replication, backup and DR tests
Perform storage performance and capacity analysis
Deliver customer training and knowledge transfer
Develop technical documentation
Implement complete storage migrations
EMCIE EMC VNX Solutions Specialist Implementation Engineer Certified

Confidential

Infrastructure Support Technician II

Install and support workstations and peripheral hardware and software for 6500 users
Monitor, maintain, investigate, troubleshoot, resolve and document issues reported by our users. Provide technical direction and implement solutions to users and peers
Identify and correct or advise, on operational issues in client computer systems
Monitor and manage VMware vSphere Client
Configuration of client's equipment to connect to the internet via modem/DSL Router as well as client's home office Cisco phone, Cisco Switch connected to an Aruba Remote Access Point
With the guidance of the Server Engineering team, assist in installing, configuring, and supporting associated equipment, including installation planning and trouble ticket resolution
Installing, configuring and supporting network elements. Perform configuration updates as necessary. Troubleshoot and monitor network performance
Installing, configuring and supporting the Cisco phone system. Perform configuration updates as necessary. Troubleshoot and monitor performance

Confidential

Infrastructure Support Technician I

Travel to sales offices to support and perform maintenance on the networks and all connected servers, workstations and peripherals. Travel is typically 20-30 per month
Install and support workstations and peripheral hardware and software for 6500 users
Research and assist in implementing new products and processes to avoid possible conflicts with existing hardware and software

Confidential

Tech Solutions Analyst I

Confidential

I.S. Help Desk / Dispatch

Confidential

Network Administrator / PC Specialist