PROFESSIONAL SUMMARY

• MicroStrategy certified professional with 8 years of experience as a MicroStrategy Consultant with BI Suite development, integration and support experience
• MicroStrategy experience includes:
• Architect/Developer: Design and develop MicroStrategy BI solutions
• BI Engineer: Implement and integrate BI product Suite
• Support Engineer: Maintain and support BI product Suite
• Administrator: Upgrade and enhance up to and including v 9.4
• Exceptional analytical and troubleshooting abilities with past experience as overall systems Tier 2 support
• Expertise in data architecture, integrity and maintenance
• Easily able to function in a client-facing role and serve as liaison between client and technical teams
• Strong oral and written communication abilities, including deep technical documentation experience
• Adept at training both end users and technical teams as well as mentoring new team members

TECHNICAL SKILLS SUMMARY

• Languages: Java, C, C , SQL, HTML, XML, JavaScript, PHP, Perl
• Databases: MS SQL Server 2005/2008 R2/2012, MS Access, Oracle 9/10/11g, Sybase
• Operating Systems: Windows 9x/XP/2000/Server 2012, UNIX, Linux, Active Directory, Mac OS X
• Software Programs: Microstrategy v9 certified in v9.4 , Crystal Reports, Dreamweaver, Fireworks, Flash Photoshop
• Hardware Platform: Cisco, HP, VMWare, Blackberry, VPN Citrix, Remote Support and Microsoft products

PROFESSIONAL EXPERIENCE

Confidential

Sr. MicroStrategy Developer

• Collaborate with the customer to gather and define business requirements, business definitions, dashboard design, and report design.
• Coordinate design reviews and validate that solutions meet requirements and service-level agreements.
• Identify project tasks and provide estimates for those tasks.
• Research and develop best practices in using business analytics to drive quantified business value.
• Provide thought leadership by actively presenting solutions to identify gaps and address business needs.
• Develop case studies capturing business value realized by customers.
• Work with development teams to execute advanced analytic solutions based on customer requirements and goals.
• Develop test plans and tests solutions to validate whether requirements have been met.
• Provide end-user support in post-deployment phases. Assess and evaluate all feedback to ensure that the requirements necessary to correct issues are addressed.
• Assist customers in fully leveraging the Orchestro product portfolio through compelling one on one and large group training activities.

Environment: Microstrategy v9.4, SQL SERVER 2012, Oracle 11g

Confidential

Senior MicroStrategy Developer, Administrator Architect

• Design, implement and support MicroStrategy BI solutions for various clients
• Work with business users, development team and management to define needs and craft user requirements
• Create and present solutions and architecture/design to client teams for approval
• Serve as team lead including offshore resources providing technical oversight to others across the entire development lifecycle
• Develop MicroStrategy schema, reports, report services documents and dynamic dashboards.
• Review design and code
• Test and validate solutions to ensure continuous accuracy, front end ease-of-use and integration with existing resources
• Upgrade and optimize existing MicroStrategy environments up to and including v 9.4. Optimization efforts are focused on enhanced usability and reusability, performance, flexibility and standardization.
• Work with advisory architecture and development teams and guide the design and development of new MicroStrategy applications with a focus on enhanced insight capabilities
• Work with same teams to establish application design standards

Environment: Microstrategy v9.4, SQL SERVER 2012, Oracle 11g

Confidential

Senior MicroStrategy Developer Architect

• Developed product based on requirements and input gathered from a variety of sources including analysis results and feedback from PS Development Lead and DPO Functional Lead
• Designed Logical Data Models
• Recommended methods of development to display KPIs/Metrics using engaging visualizations as available through MicroStrategy
• Developed MicroStrategy Dashboards and Scorecards.
• Performed MicroStrategy administration including migrating the entire project across Staging and Production environments and managing the application users accounts

Environment: Microstrategy v9.2, SQL SERVER 2008, Oracle 10g

Confidential

MicroStrategy Business Intelligence Engineer

• Implemented and integrated MicroStrategy solutions for client base
• Analyzed and solved business and technical problems
• Served as an internal technical trainer on above mentioned topics and others
• Rotated through other functional areas of the company on an as needed basis, helping groups such as Engineering, Technical Support, Production Support, Managed Services and Product Management
• Created and implemented new processes and crafted training and educational material for topics including technical writing, script building and developing business processes

Environment: Microstrategy v8, SQL SERVER 2008, Oracle 10g

Other Professional IT positions I have held in the past since 2006 Support Engineer/ Technical Software Engineer